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Cisco Room Series

Score8.9 out of 10

200 Reviews and Ratings

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What is Cisco Room Series?

The Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.

Categories & Use Cases

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Cisco Room Series
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1 / 5

Most Frequent Users

Top 3 industries using Cisco Room Series
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

18.6%

31 installations of 167

#2 most frequent

Finance and Insurance

17.4%

29 installations of 167

#3 most frequent

Manufacturing

16.2%

27 installations of 167

Reviews

What users are saying about Cisco Room Series.
View all reviews

Review of the Cisco Room Series

Incentivized
Mehrdad Sharifi
Collaboration Engineer in Engineering at Nationwide (10,001+ employees employees)

Use Cases and Deployment Scope

We use the Cisco Room Series product with Microsoft Teams Application in our conference rooms to make it easy for our associates to join teams meetings and collaborate.

Pros

  • Great Video and Audio quality
  • Simplified One Touch Operation to join Teams meetings
  • Ability to submit ServiceNow support cases to our IT support organization

Cons

  • Ability to use Standard SIP connection from the Microsoft Teams Application and avoid using WebRTC

Return on Investment

  • The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
  • It simply works.
  • Ease of support.
  • We also appreciate the great support we get from intelligent folks in Cisco TAC organization.

Alternatives Considered

Crestron Flex Series

Usability

Camera tracking and framing with Cisco Room Series

Incentivized
shamus doyle
Tech support in Information Technology at Scansource (1001-5000 employees employees)

Use Cases and Deployment Scope

remote user participants

Pros

  • user improved expereince
  • great mic noise cancelation
  • camera viewing is great

Cons

  • call feedback and CDR user access

Return on Investment

  • framing for call people at the conference table
  • presenter tracking

Usability

Cisco Room Series Is the more Reliable

Incentivized
joao Ferreira
Associate Director in Finance and Accounting at Btg pactual (5001-10,000 employees employees)

Use Cases and Deployment Scope

We are using Cisco Room Series a lot and our case is automation services, like controls, TV.

Pros

  • Integration with Microsoft Teams
  • Concierge Services
  • Automation with video company cast

Cons

  • Full integration with Zoom, Webex and Teams ate the same experience
  • Improve the visibility on device
  • Improve the mic table for lot people

Return on Investment

  • Equipment has a fair price
  • Support for room pro is expensive

Alternatives Considered

Polycom RealPresence Immersive Studio

Usability

Other Software Used

Microsoft Teams

Webex Room Series: a lot of potential, but still needs some work with documentation and codec efficiency

Incentivized
Verified User
Team Lead in Research & Development (1001-5000 employees employees)

Use Cases and Deployment Scope

We use the Room Series for bi-directional remote classes and webconferencing. We currently have a single 4K camera above the two TVs connected to the Room Series, but this will be upgraded to two cameras and 4 TV in the near future. The system works very well currently in its limited use case but I suspect that for true remote classroom experience, the single camera system will be found inadequate. The reason for this is because it is incapable of display the instructor, the classroom with students and the annotation board at the same time. We have had some compression issues in the past with video streams when the connection becomes slower but this is to be expected. Finally, when we use this system as a SIP to connect to the zoom service, while it works really well, the dial interface incorporated with the Room Series is arcane and difficult to master. For example, sometimes we need to be able to change the view to gallery instead of active speaker. To get this to work, we have to go back to the dial menu and punch in a bunch of options to make it work. This is very cumbersome.

Pros

  • Integration with Zoom
  • Bidirectional communication for classroom
  • Peripheral integration (tablets and remotes)

Cons

  • SIP dial-in service is arcane
  • Better compression codecs to avoid video and audio artefacting
  • Better tutorials on Webex. Many of these we made ourselves after trial and error

Return on Investment

  • Positive impact: remote learning
  • Positive impact: remove the need for additional equipment for webconferencing (Laptop running zoom, for example)
  • Positive impact: relatively easy to use and setup

Usability

Other Software Used

Zoom, Microsoft Teams

Cisco Room Series Bar More like Room Raising the Bar

Incentivized
Verified User
Contributor in Sales (1001-5000 employees employees)

Use Cases and Deployment Scope

We are a Cisco disti that sells mainly Collaboration products, we have been selling Cisco products since 2010 after the Tandberg acquisition. Typically supply chain was a big issue with the products but we have seen less stressed issues with that since COVID. The Cisco Room Series solves remote work issues and constraints as we have a dispersed workforce.

Pros

  • It provides great noise cancellation allowing for our users to focus directly on the video call and not to be distracted by outside noises.
  • It allows for the ability to provide a cinematic meeting experience with multiple camera angles always providing the best meeting experience.
  • It also doubles as an IOT device that will allow for analytical data for Cisco Room Series such as humidity, temperature etc...

Cons

  • I'd like to see more API access for the Room series.
  • I'd like to see a more streamlined and simplified setup process for MTR.
  • I'd like to see more support for 3rd party AV companies and the ability to have that native.

Return on Investment

  • It allows for our executives to have a semi-immersive experience with the Cisco Room Series bar in our conference room.
  • We have had an increase in room usage since the Cisco Room Series bar was installed, as it provides a great user experience.
  • There isn't a negative impact on the business with the Cisco Room Series bars.

Alternatives Considered

Polycom RealPresence Group Series and Neat Bar

Usability

Other Software Used

Microsoft Teams Rooms

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