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Cisco Meraki SM

Score9.7 out of 10

53 Reviews and Ratings

What is Cisco Meraki SM?

Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.

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Who Buys & Uses Cisco Meraki SM

Cisco Meraki SM Reviews

What users are saying about Cisco Meraki SM.
View all Cisco Meraki SM reviews

Versatile and powerful paired with great usability - Cisco Meraki MS

Incentivized
Verified User
Consultant in Professional Services (11-50 employees)

Use Cases and Deployment Scope

We utilize Cisco Meraki SM Switches as Core Layer switches as well as Access Layer switches. The Power over Ethernet capacities paired with high switching power and versatile connectivity options make the product family a great choice as the backbone of our client access. Paired with a great Management plane in the cloud with an easy to understand User interface is the Cisco Meraki SM a great solution. The well documented API helped us a lot to implement the switches in a fast manner.

Pros

  • Versatile Product choices
  • Great PoE Budgets
  • Powerful Software solution

Cons

  • API Features could still be improved
  • License model might be a bit complicated
  • Ruggedized switches need more models

Return on Investment

  • Visibility improved a lot
  • Integration with other Cisco solutions are non comparable with other vendor solutions
  • Time to configure the devices went down rapidly by utilizing templates and tags

Centralized Administration

Incentivized
Verified User
Manager in Information Technology (201-500 employees)

Use Cases and Deployment Scope

Manage mobile devices and tablets for use in information in different courses

Administrar dispositivos móviles y tabletas para su uso en información en diferentes cursos

Pros

  • simple administration
  • stability

Cons

  • costs

Return on Investment

  • It has helped to have better administration and control of the equipment

Alternatives Considered

Cisco Meraki Wireless Access Point

Great solution for simple management of iPads

Incentivized
Verified User
Professional (11-50 employees)

Use Cases and Deployment Scope

We use Meraki SM to manage our fleet of iPads. We have just over 100 iPads within the primary school. We use Meraki SM to manage the apps and permissions on each iPad as well as to track the iPads if any go missing. I am the main user, however, we also have another IT technician who has access. Meraki SM saves us so much time as I am able to remotely install apps, update OS and change home screen layouts all without even seeing the devices. Previously, I had to collect all devices and plug them into a cart and use a laptop to make these changes.

Pros

  • App management
  • Permission management
  • Device tracking

Cons

  • Compatibility with older devices.
  • Better device location tracking.
  • Ability to show Wifi name on dashboard.

Return on Investment

  • Saves time, and therefore money, on IT requirements.
  • Allows quick location of devices in case of loss or theft.
  • Protects students by allowing permissions based on geolocation.

Other Software Used

Google Authenticator, Google Drive, Google Classroom, Canva, Gemini

Cisco Meraki SM will make manage iPads manageable

Incentivized
Jeffery AlbertsonView profile
System Administrator in Information Technology at Warren County R-III School District (201-500 employees)

Use Cases and Deployment Scope

My school district manages mobile computing devices with Cisco Meraki SM. It is primarily used to manage 200+ classroom iPads. Educators love having iPads, even though they are not designed to be shared. This is where Meraki makes my job so much easier. It interfaces with Apple's DEP to allow the devices to easily be put under management. I can manage the apps and track the location of all my devices and even have the ability to lock them remotely when they are lost or stolen.

Pros

  • Set-up is straight forward. Easy to follow directions.
  • Customizable security policies that allow management by user specific parameters.
  • Seamless integration with Apple's Device Enrollment Program.

Cons

  • Location tracking in real time needs to be implemented.

Return on Investment

  • 5 iPads have gone missing while under management and I was able to locate all of them.
  • The product does not have a direct connection to business objectives.

Alternatives Considered

Securly MDM

Other Software Used

Aruba ClearPass, Freshdesk

Cisco Meraki SM was a fantastic addition to our Meraki stack. Outstanding product!

Incentivized
Philip DixonView profile
Director Of Information Technology in Information Technology at Alicart Restaurant Group (201-500 employees)

Pros

  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.

Cons

  • Sometimes there can be delays in pushing out a new configuration and the device reacting.
  • A "remote in" feature for iPads would be great.
  • SM per device license costs can add up, I would like se a flat rate or bulk rate.

Return on Investment

  • Keep costs down by protecting assets.
  • Save time and labor with deployment templates.
  • Reduce troubleshooting and other issues with end users.

Alternatives Considered

Jamf Now, Jamf Pro and Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Other Software Used

OpenTable, Synology DiskStation, ScreenCloud Signage

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