#1 most frequent
United States of America
78.4%382 installations of 487
What is Cisco Duo?
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
Categories & Use Cases
Who Buys & Uses Cisco Duo
#1 most frequent
Professional, Scientific, and Technical Services
18.5%90 installations of 487
“Cisco Duo is providing a much needed layer of security, which secure our user authentication and keeps the system safe.”
#2 most frequent
Educational Services
15.0%73 installations of 487
#3 most frequent
Finance and Insurance
11.3%55 installations of 487
#2 most frequent
Canada
6.2%30 installations of 487
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
2.9%14 installations of 487
Pros
- Effective multi-factor authentication (MFA) across diverse applications and access points
- Straightforward integration with existing systems, including Active Directory
- Enhances overall security posture by preventing unauthorized access
Cons
- Limited feature set compared to comprehensive security solutions (e.g., lacks integrated password management or VPN)
- Occasional login speed issues reported by some users
- Reliability challenges related to network connectivity during authentication attempts
Trustworthy and secure MFA solution
Use Cases and Deployment Scope
We use Cisco Duo as a MFA to secure user identities and access to applications. It offers you powerful layer of protection against unauthorized access by offering multiple forms of verification before granting access to sensitive data and applications. It helps your organization to confidently manage remote access and maintain secure environment for users.
Pros
- By offering multiple forms of authentication like push notification, Duo mobile passcode, phone call, biometric it significantly reduces the risk of unauthorized access.
- It comes with user friendly interface which simplifies authentication process.
- It offers SSO solution that provides users a seamless and unified login experience across all applications.
Cons
- It can be expensive solution, for smaller businesses or organizations with lower budget
- Complex integration process
Return on Investment
- It provide us powerful layer of protection against unauthorized access
- It helped us to maintain a secure environment for our users
- It offered us multiple forms of authentication.
Alternatives Considered
Auth0
Other Software Used
JioMeet, SAP HANA Cloud, SAP Business One
Cisco Duo - Highly Recommend
Use Cases and Deployment Scope
Duo is our center piece for MFA. It's effective, consistent, and requires almost no upkeep. It truly is a piece of software that is set it and forget it.
Pros
- The reporting is intuitive and staright forward
- Love the function for building policies
- It works and almost without fail
Cons
- Nothing really comes to mind. I find it very intuitive to use.
Return on Investment
- Except for review of logs, it truly is a set it and forget it peace of software
- It is very dependable and has stopped many unauthorized attempts at accessing our resources
Other Software Used
Pulseway, Fing Desktop
Ram
Use Cases and Deployment Scope
We use it for verifying the programs we have at our company.
Pros
- Send notifications.
- Multi factor authentication.
- Ease setup.
Cons
- Flexibility in authentication methods.
- User experience and ease of use.
Return on Investment
- Cisco Duo, a multi-factor authentication (MFA) and access security solution, has a generally positive impact on business objectives, particularly in enhancing cybersecurity and streamlining user access.
- Duo helps to reduce credentials-related security breaches, with a value of $792,000 attributed to this reduction in one study.
Cisco Duo MFA Product Review
Use Cases and Deployment Scope
Cisco Duo is used when our users log into their Desktops, it prompts them for a Cisco Duo key, which in our case is sent via their cell phones. Also, we use Cisco Duo to secure our Student Management system and our Staff / HR systems. We are planning to roll out application control requiring Cisco Duo as well. It is a very powerful tool, which we have had to carefully deploy so we do not block out entire groups, or make it very tedious logging into applications.
Pros
- It works very well with workstation authentication.
- It works very well with VPN client authentication.
- It is very stable for applications, such as HR department access
- It is a very stable tool for wireless network access.
Cons
- Our biggest issue is if someone forgets their cell phone, they need to either contact us to be put in bypass (which allows them access for a short time) or they can generate keys to be used if they lose their phone or have no wifi.
- If a client is in an area where their is no access to Wi-Fi, often they need to go to a location to get Wi-Fi to complete the login procedure.
Return on Investment
- The biggest ROI was ironically from a business perspective. Our insurance wanted us to beef up our cyber security and systems that protect our internal resources. One of the many points of interest was MFM, which Cisco Duo does very well.
- Cisco Duo forces uses to NOT give out their passwords, and logins due to the MFM requirement. This in itself offers more security to our network.
Alternatives Considered
Google Authenticator
Other Software Used
Cisco Identity Services Engine (ISE), Cisco Secure Network Analytics, Skyward Student Management Suite
How Cisco Duo can help secure your end user access
Use Cases and Deployment Scope
A few years ago our cyber insurance company started requiring us to use two factor authentication. We needed something we could roll out quickly, but also had a wide range of capabilities. We looked at different vendors and decided on Cisco Duo. It satisfied our need for interoperability with custom applications, additional support for servers and easy to use app for end users.
Pros
- Easy end user setup
- Well laid out administration console
- Support documentation
- Single Sign-on integration
Cons
- I'd like to see better integration for Apache Tomcat. We have a case management system that runs on Apache Tomcat, but are not able to integrate it with Cisco Duo for 2FA.
- It would be nice to have an auto delete feature after a user's account has been disabled.
- We are a non-profit so lower pricing would help us a lot.
Return on Investment
- In the past we had issues with user accounts getting compromised. Since implementing Cisco Duo we haven't seen a single instance of this happening.
- We've had concerns about access to our custom apps. When volunteers or law clerks leave our agency we can disable their account and Cisco Duo automatically knows to disable 2FA access.
- The only negative impact was temporary when we informed staff that 2FA would be mandatory.
Alternatives Considered
Okta
Other Software Used
Camtasia, 1Password, Microsoft 365, Snagit
