Chowly

Verified User

Director (201-500 employees employees)

Pros

Responsive support team
Their team's knowledge of Toast POS
Their sales team is aggressive and confident in their product

Cons

Promises of ways to avoid mapping errors were never followed through on
Many mapping errors which required constant attention
To use requires multiple hidden modifiers in Toast, clogging up the menu

Most Important Features

Sending orders from Caviar through to Toast

Return on Investment

Required a lot of attention from upper management to maintain
Enabled orders from Caviar to go through to the POS without staff needing to enter the orders manually, saving on time and labor
Due to frequent changes in our menu, Chowly could not handle these and needed to remap every single time there was a menu change.

Alternatives Considered

Checkmate

Other Software Used

LevelUp, now part of Grubhub Enterprise, Toast Point of Sale, 7shifts