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Checkr Professional, Scientific, and Technical Services Reviews & Insights

Score8.3 out of 10

67 Reviews and Ratings

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Community insights

TrustRadius Insights for Checkr are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users have consistently praised Checkr for its user-friendly interface, which has made it easy for both administrators and job candidates to navigate the platform. The intuitive design and layout have been appreciated by many reviewers, allowing them to efficiently perform background checks without any confusion or difficulty.

Efficient Automation: Many users have expressed their satisfaction with Checkr's automated background check process. This feature has saved them significant time and streamlined their hiring process, as they no longer need to manually handle each step of the screening procedure. The automation capabilities provided by Checkr have proven to be a valuable asset for businesses looking to optimize their recruitment efforts.

Responsive Customer Service: Reviewers frequently mention the exceptional customer service provided by Checkr. Users appreciate the helpfulness, responsiveness, and quick assistance offered by the support team when faced with questions or issues. This reliable customer service not only ensures a smooth experience but also gives users confidence in using Checkr as their background check provider.

Checkr Reviews

1 Review
Professional, Scientific, and Technical ServicesInformation Technology & Services1

great experience

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Checkr to perform BGV and also have built a custom solution to see the inputs added on Checkr on our internal in-house tool. The employee/new hire experience is also very smooth after we transitioned to Checker as everything before that was absolutely manual - we used to spend many hours a day processing the same for our new hires/employees

Pros

  • The ETA calculation to predict when screening will complete for each background check report is good
  • The SSO is a huge plus point and helps us to seamlessly login
  • the chrome extension comes in super handy to add and update information
  • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions

Cons

  • when a background check is pending due to an outside cause, the estimated time doesn't always get updated. but their support is super responsive and helpful
  • its slightly expensive
  • occasionally the tool goes down for sometime

Likelihood to Recommend

Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.
VU
Verified User
Employee in Product Management (Information Technology & Services company, 1001-5000 employees)
Vetted Review
Checkr
1 year of experience