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Checkr Reviews and Ratings

Rating: 8.4 out of 10
Score
8.4 out of 10

Community insights

TrustRadius Insights for Checkr are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users have consistently praised Checkr for its user-friendly interface, which has made it easy for both administrators and job candidates to navigate the platform. The intuitive design and layout have been appreciated by many reviewers, allowing them to efficiently perform background checks without any confusion or difficulty.

Efficient Automation: Many users have expressed their satisfaction with Checkr's automated background check process. This feature has saved them significant time and streamlined their hiring process, as they no longer need to manually handle each step of the screening procedure. The automation capabilities provided by Checkr have proven to be a valuable asset for businesses looking to optimize their recruitment efforts.

Responsive Customer Service: Reviewers frequently mention the exceptional customer service provided by Checkr. Users appreciate the helpfulness, responsiveness, and quick assistance offered by the support team when faced with questions or issues. This reliable customer service not only ensures a smooth experience but also gives users confidence in using Checkr as their background check provider.

Reviews

22 Reviews

Checkr is so easy and quick

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use the essential background search features to check the records of forward-facing employees. We also use this yearly to track RMV records and DOT cards.

Pros

  • Turn around time
  • Integrates with my HRIS
  • Easy to reach and responsive Customer Service

Cons

  • I would like the ability to push reminders to people who have not completed tasks
  • Easier use when manually entering for someone

Likelihood to Recommend

The reports are clear and easy to understand and set up in a way that makes our checks easy to process.

CG
Carolyn Garland
HR Manager in Human Resources at Outerland (51-200 employees)
Vetted Review
Checkr
3 years of experience
View profile

Gets the job done but could be more cost efficient!

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We use Checkr to run all of our candidates background checks during on-boarding. Checkr assisted with automation as it Integrates with our ATS and HRIS. Once a candidate signs their offer via our ATS Checkr will auto run the applicable BG check and the candidates details will become visible in our HRIS for on-boarding.

Pros

  • Easy user experience
  • Integrates with our HRIS
  • Integrates with our ATS
  • Allows Candidates to provide clarification as needed

Cons

  • Customer Service response time
  • Pricing keeps increasing
  • Timing of background checks returning

Likelihood to Recommend

When it comes to background checks Checkr gets the job done! Checkr offers many different packages as well as package customization which is great. The integrations are awesome when it comes to setting up workflows and automating on-boarding. With some time and research however you could surely find a cheaper solution that does the same out there.

EV
Evangeline Vassiliou
People & Culture Manager in Human Resources at Faherty Brand (501-1000 employees)
Vetted Review
Checkr
2 years of experience

Background checks you can trust

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Checkr is our primary source of background checking for any employees who report having a criminal record. This ensures that we do not send violent offenders to the homes we complete projects on for our clients. Background checks are indepth and indicate offense types, dates, severity, etc. This is one of our greatest assets for determining whether or not a candidate is an appropriate fit for our company.

Pros

  • background checks
  • detailed descriptions
  • matched details

Cons

  • I enjoy Checkr as is.

Likelihood to Recommend

When applicants report a criminal history, we use Checkr to research the specifics on their criminal background, aiding us in decision making on whether or not a candidate is appropriate for our company. Since we send our employees to clients' homes, it is vital that we do not have any employees with offenses against children, or in general violent offenses.

KL
Kelly Leech
Manager of Human Resources in Human Resources at Smith Lawnscapes (11-50 employees)
Vetted Review
Checkr
1 year of experience

Fast background checks you can trust.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are a staffing firm and we use Checkr to complete background verification requirements for potential candidates for our clients. Background checks are a critical part of our business and Checkr has been phenomenally good at helping us do that. It is really easy to order background checks, all it takes is a few clicks. The turnaround time on these is really quick as well. And we have had no complaints come up as far as accuracy is concerned. Best of all, it integrates with our Applicant tracking system.

Pros

  • Really easy to use.
  • It can do a lot of different type of background verifications
  • Fast turn around time.
  • Its always accurate
  • Integrates really well with our ATS.

Cons

  • The email that goes out to our candidates sometimes ends up in Spam/Junk so email deliverability could be better.

Likelihood to Recommend

I can recommend Checkr to pretty much anyone looking to do background verifications, their pricing is certainly flexible enough to accommodate most requirements. The only scenario where it might not be a good fit for you is if you need a LOT of detail in your verification reports. Checkr is usually pretty succinct in its verification.

VU
Verified User
Team Lead in Human Resources (11-50 employees)
Vetted Review
Checkr
1 year of experience

Streamlining Your Background Screens Starts with Checkr

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Checkr to run background screens for new hires. We were looking for a platform that seamlessly works with our HRIS and has a straightforward product offering and user interface. Checkr hits the mark on all counts.

Pros

  • Integrates seamlessly with Rippling
  • Easy to understand product line of screening options that are cost effective
  • User interface for both the admin and job candidate is very straightforward

Cons

  • I have used multiple screening vendors over the course of my career and Checkr is by far the best.
  • I frequently misspell their name - dropping the second "C"...
  • I really wouldn't change anything. I like their platform.

Likelihood to Recommend

Human Resources departments are typically thin, and HR professionals tend to seize every opportunity we have to streamline onboarding processes. Checkr is very easy to use and produces quality results quickly and cost effectively.

VU
Verified User
Executive in Human Resources (51-200 employees)
Vetted Review
Checkr
1 year of experience

great experience

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Checkr to perform BGV and also have built a custom solution to see the inputs added on Checkr on our internal in-house tool. The employee/new hire experience is also very smooth after we transitioned to Checker as everything before that was absolutely manual - we used to spend many hours a day processing the same for our new hires/employees

Pros

  • The ETA calculation to predict when screening will complete for each background check report is good
  • The SSO is a huge plus point and helps us to seamlessly login
  • the chrome extension comes in super handy to add and update information
  • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions

Cons

  • when a background check is pending due to an outside cause, the estimated time doesn't always get updated. but their support is super responsive and helpful
  • its slightly expensive
  • occasionally the tool goes down for sometime

Likelihood to Recommend

Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.

VU
Verified User
Employee in Product Management (1001-5000 employees)
Vetted Review
Checkr
1 year of experience

Efficient background check vendor

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Checkr to perform background checks for all applicants, once a conditional offer has been extended. It is integrated with our HRIS. It is a seamless part of our recruiting and onboarding process. This helps us review any flags that may need to be addressed with a candidate. Checkr offers a few different levels of background screens so we can request a more in-depth report for certain positions.

Pros

  • User friendly process
  • Quick turnaround time
  • Good customer service

Cons

  • Provide simpler option to send candidates a reminder

Likelihood to Recommend

Checkr is a great, efficient background check vendor. We have a simple process and it meets our needs perfectly. Checkr offers a few different levels of background screens so we can request a more in-depth report for certain positions. For example, run a credit check for candidates for business Office/Accounting positions.

VU
Verified User
Director in Human Resources (51-200 employees)
Vetted Review
Checkr
4 years of experience

Great background check option for small businesses!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Checkr to conduct both criminal background checks and employment verification. We used to do all of this internally, and since switching to Checkr it has freed up a tremendous amount of time that we can use to focus on other onboarding tasks. We use this service both when hiring direct employees, as well as when we hire on contract employees that come to us from a staffing service.

Pros

  • Results layout is clear and concise
  • Easy to follow results
  • Results back quickly

Cons

  • More options as far a state-wide or national checks

Likelihood to Recommend

It is great for a smaller company that would like to be able to review results prior to hiring on candidates. It has been great for us especially in saving time that was previously spent on conducting background checks and employment verification. It's also great if a company wants to hire someone in quickly, and don't want to wait several days for results to come back. May be well-suited for larger companies (unless they have a dedicated team that reviews the results), or for companies that need a much more in-depth background check or employment verification.

VU
Verified User
Professional in Human Resources (51-200 employees)
Vetted Review
Checkr
1 year of experience

Speedy Background Checks

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Checkr for background use. Once a candidate is offered a position within our organization and they sign the offer, background (Checkr) is triggered. The background process is very quick unless the candidate lived in a rural area. Therefore, may take additional time getting the documents needed to clear them.

Pros

  • Quick background checks
  • Clearly identifies what may be the hold up during a background
  • Notifies you once the background is complete

Cons

  • For rural areas, it would be nice for the process to go a little quicker

Likelihood to Recommend

I have worked many places where a background check takes a minimum of 10 days. Overall, Checkr has been my favorite. They are quick and easy. The functionality just makes sense for the product.

TD
Teresa Deroba
Sr. Talent Acquisition Specialist in Human Resources at RoadRunner Recycling (501-1000 employees)
Vetted Review
Checkr
1 year of experience
View profile

Dependable information, quick!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We provide in-home care for the aging and disable population. Using Checkr allows us to comply with licensure minimums as well as provide our clients with a sense of security knowing we are sending vetted employees to work in their home.

Pros

  • Quick results.
  • Easy to read dashboard.

Cons

  • It can be difficult to get support when you do have an issue.
  • Account manager is not as attentive as we would like.

Likelihood to Recommend

Checkr is integrated with our HRIS which allows for a seamless onboarding experience, this is a huge factor in the ease of launching background checks. The ability to order different types of packages based on our needs (sometimes we need teh MVR, sometimes we don't) is also a great feature. We like being able to drill down on the full report and see where there may be hang ups when they occur.

BA
Bernice Avington
HR Director in Human Resources at Senior Solutions at Home (201-500 employees)
Vetted Review
Checkr
2 years of experience