TrustRadius Insights for CheckPoint are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Valuable Reporting and Analysis Tool: Users have found Checkpoint Smart Dashboard to be a valuable tool for reporting and analyzing activities in their infrastructure. It has helped them gain insights into their network security, enabling them to make informed decisions based on the data provided.
Easy-to-Use Management: Reviewers have praised Checkpoint for its easy-to-use management interface. The software's intuitive design and navigation make it simple for users to navigate and operate, saving time and effort in managing their network security.
Straightforward Installation and Upgrade Process: Many users have appreciated the straightforward installation and upgrade process of Checkpoint NGFW. They found it hassle-free, allowing them to quickly set up or update their firewall system without encountering any major issues.
We use CheckPoint as an endpoint anti-malware suite. We like its reliability for protecting workstations and servers from all the bad stuff, the only complaint I have with CheckPoint is that the cloud portal user interface is very confusing and not user friendly, even to a veteran system administrator. The cloud portal does display an immense amount of useful information but the navigation and organization of that info is disjointed and doesn't follow normal modern UX design.
Pros
Scans local endpoints for malware fairly quickly
Can be installed by InTune
Technical Support Managers will close support cases for invalid reasons
Sales representatives think its OK for support to ghost paying customers
Cons
In my experience, notifications are completely broken and non-functional
In my opinion, confusing UX for the cloud portal
Don't try and import 100's of endpoints when onboarding because it will create a mess
When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"
Likelihood to Recommend
If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.