CheckPoint Endpoint Security
Use Cases and Deployment Scope
We use CheckPoint as an endpoint anti-malware suite. We like its reliability for protecting workstations and servers from all the bad stuff, the only complaint I have with CheckPoint is that the cloud portal user interface is very confusing and not user friendly, even to a veteran system administrator. The cloud portal does display an immense amount of useful information but the navigation and organization of that info is disjointed and doesn't follow normal modern UX design.
Pros
- Scans local endpoints for malware fairly quickly
- Can be installed by InTune
- Technical Support Managers will close support cases for invalid reasons
- Sales representatives think its OK for support to ghost paying customers
Cons
- In my experience, notifications are completely broken and non-functional
- In my opinion, confusing UX for the cloud portal
- Don't try and import 100's of endpoints when onboarding because it will create a mess
- When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"
Likelihood to Recommend
If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.
