TrustRadius Insights for CharityTracker are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
CharityTracker has been used to solve a variety of business problems pertaining to community assistance, resource allocation, and client tracking. With an easy-to-use interface, the platform assists users in identifying client needs as a whole. This helps prevent double-dipping problems and allows for better service to clients. By providing real-time updates on community issues and researching gaps in resources, users can direct assistance where it is needed most.
CharityTracker also assists with intra-office communication, reducing duplication of services and preventing abuse of charities. With features such as financial assistance tracking and client history reporting, users are able to make more informed decisions about who gets limited funds. The software also provides access to resources that might not have been known otherwise, helping clients get the services they need while making reporting simple for the user. Finally, collaboration between agencies is made easier by CharityTracker's case management feature, which allows different organizations to coordinate care without violating HIPPA regulations.
We developed a small social service program at our Church. We used the system for our Church members and is an incredible database tracking system. As a clinical social worker, I have used my fair share of databases and this one is the best I have used. The actual system incredible and very user friendly with a lot of different helpful features, that allow you to better organize your programs. The customer service and help using it was great. I really felt that they cared about the work we do and wanted to support us in it, which was motivating.
Pros
user friendly for administrators and users in the system
ability to personalize/ tailor it to your needs
helps you actually provide better services
great features like ability to print out community membership cards
easy upload of documents
Cons
I truly cannot think of an area of improvement, it's a truly fantastic database with a great supportive staff to help you out the whole process from buying to using
Likelihood to Recommend
Great for non for profits, social services programs. As well as for people who need user friendly databases