TrustRadius: an HG Insights company

What is Central do Franqueado?

Retail franchise software providing centralized management of a retail network designed to prevent wasting franchise resources with a loss of information and spending on different tools. Features provided include
  • Answer calls and send communications to franchisees
  • Create checklists and conduct field consultations right from a smartphone
  • Manage purchases for units in an integrated marketplace
  • Centralizes franchise marketing with customizable templates
  • Accelerates network expansion with interested capture and automation of the sales funnel
  • Manage new product projects and new facility openings

Available Modules Include:

CRM
  • Maintain communication with stakeholders in the network
  • Monitor each stage of the sales funnel and identify bottlenecks
  • Track time spent and approximate time to close for each deal
  • Record all interactions with potential franchisees

Files
  • Be aware of franchisees not accessing important documents
  • Save multiple file formats on a single platform
  • Convenience to access, send and monitor your documents from any time and place
  • Save time providing franchisee support
  • Ensure a qualified know-how transmission with manuals in different formats

Franchise call center
  • Greater ability to provide support to franchisees
  • Schedule meetings, hold video conferences and send announcements from a single platform
  • Conduct satisfaction surveys and performance indicators
  • Record all interactions with franchisees

Check list
  • To ensure the quality standard of the brand
  • Control and map processes in order to identify and solve problems
  • Structure consultations to be done according to a plan
  • Monitor the retail network with management indicators

Projects
  • Increases manageability of new deployments
  • Keeps all network projects organized
  • Save time by finding bottlenecks and avoiding delays
  • Distribute tasks among employees
  • Use replicable project templates

Purchasing
  • Define approved suppliers for purchasing products
  • Be aware of network purchases and avoid problems
  • Streamline the franchisee purchasing process
  • See visual reports on purchases made
  • Identify units that do not buy products from accredited suppliers and overspending

Ultimately the Central do Franqueado suite of applications helps managing a retail franchise network more efficient and centralized, while reducing risks associated to brand violations , making it easier to manage new deployments, and keeping franchisees engaged.

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Central do Franqueado?
Retail franchise software providing centralized management of a retail network designed to prevent wasting franchise resources with a loss of information and spending on different tools, from the Brazilian company of the same name headquartered in Porto Alegre.