When you are handlings or monitoring more then 20k servers you need proactive mentoring which includes proactive performance monitoring Real user monitoring network application monitoring and that what Catchpoint does to make my job easy in my organisation. As application performance engineer i need my synthetic monitoring very strong and Catchpoint provides me that functionality. Using Catchpoint synthetic monitoring i do run my application very smoothly and i get to know my application health and uptime.
Pros
Synthetic monitoring
Real user monitoring
Network monitoring
Application monitoring
Cons
Cost pricing transparency
Dashboard customisation
Automation and integration capabilities
Likelihood to Recommend
Catchpoint provides integration with other platform like ITSM service now ticketing tools which ultimately create an direct impact on organisation where we can save lots of time as well ase we can actively track down the issue. Also the kind of monitoring verity Catchpoint provides it covers all your organisational needs. Where you can save lost of cost paying on others tools.
We use Catchpoint as a tool for application monitoring; specifically, it is used for liveness, API, and UI Monitoring. It makes a great addition to our suite of monitoring tools and is integrated into our alerting stack with Catchpoint and pager duty.
Pros
Uptime monitoring for full stack applications.
API monitoring for uptime.
API response monitoring.
Cons
Usability for new users.
Training
Likelihood to Recommend
Catchpoint is a great tool when all you are looking for is a simple tool for liveness and readiness monitoring. More advanced APM tools often charge very high prices in these areas.
VU
Verified User
Team Lead in Information Technology (5001-10,000 employees)
We use Catchpoint to monitor the performance of our websites, APIs, and third-party integrations. It helps us proactively detect performance bottlenecks, latency issues, and outages even before they impact our customers in a wide radius. We use it at our Site Reliability engineering team and performance engineering teams. The primary focus is on synthetic monitoring, and we also leverage alerts to be able to quickly respond to incidents and maintain our SLAs.
Pros
Synthetic and Real User Monitoring.
Third Party dependency monitoring.
Customizable Dashboards and Reporting.
Cons
Using synthetic tests for multi-step user journeys requires scripting knowledge and manual effort.
More drag-and-drop dashboard customizable options, pre-build templates, or AI-generated insights.
Mobile application performance is not up to the mark compared to web performance monitoring.
Likelihood to Recommend
Proactive Website and API performance testing, Synthetic monitoring, and third-party integration are where Catchpoint is best suited. Catchpoint is less appropriate in Deep Application Performance monitoring, debugging complex user journeys in real-time, Small businesses, and Mobile app performance monitoring. These are the scenarios where I find Catchpoint is well-suited and scenarios where it is less appropriate.
We use Catchpoint to monitor the health of our APIs and also for certificate expiry notifications. Catchpoint also helps us make sure the web applications are up and online for the users. It even helps us with automatic Incidents, which help us take action before any adverse impact occurs. It helps with our observability goals very well and helps us stay ahead of issues.
Pros
Observability
Incident raising
Proactive alerting
Cons
Descriptive incidents
Details of failures
UI improvements
Likelihood to Recommend
Its well suited for cases where healthcheck of APIs or webpages monitoring in cases of those being up or not. It also helps in monitoring pages at site level and load balancer levels. Where it needs improvement is in cases of SSL validations. It works there, but there is some scope of improvement.
We utilize Catchpoint primarily for its synthetic monitoring capabilities. These capabilities have provided great insight into the user experience journey and the availability of web-based applications within our business. Catchpoint is utilized by all business app teams and our company infrastructure team members.
Pros
Synthetic monitoring.
Detailed performance.
Flexible monitoring options.
Cons
Cost
Complexity
Data overload.
Likelihood to Recommend
Catchpoint is well suited for web-based applications and endpoints. The synthetic monitoring capabilities allow for performance and availability monitoring on a great scale. The alerts generated give good insight into what has occurred and how it can be resolved. I would say catchpoint is less appropriate for monitoring mobile applications.
VU
Verified User
Analyst in Information Technology (10,001+ employees)
Transactional monitoring of the apps is critical to keep an eye on their performance behavior round the clock and under real traffic. Coz the controlled traffic during QE phase is not enough, we need to monitor its health once in the real world and Catchpoint helps a lot.
Pros
Transaction monitoring
Collect stats from different Geo
Trend plotting
Alerts on any deviation from set limits
Cons
Reporting
exporting data points
Likelihood to Recommend
Real world traffic impact and monitoring the workflow from real user bases across Geo, this is key to proactive measures towards customer satisfaction goals.
VU
Verified User
Team Lead in Quality Assurance (10,001+ employees)
We are a global office space and coworking company and deploy networks to service hundreds of organizations in each of our locations. In almost every location, we deploy our own IP addresses via BGP and use multiple ISPs to maintain maximum uptime. Catchpoint allows us to measure the reachability of all of these networks from many locations so we can catch and get ahead of problems, even if they're outside our hands or the hands of our providers.
Pros
Measurement
Alerting
Global perspective.
Cons
Interface
Granularity
Likelihood to Recommend
It's easy to tell that Catchpoint is geared more toward businesses presenting a service to the Internet than businesses presenting it as a service. However, it's still beneficial to us. Their global reach and ability to measure changes from multiple perspectives are valuable when determining the cause and solution to an incident.
VU
Verified User
Engineer in Information Technology (201-500 employees)
I use Catchpoint for Synthetic tests (Browser and API) and SSL tests. We run browser tests on SaaS applications, and it quickly helps us detect any issues on those applications, which was impossible with the legacy tools we used earlier. We also perform functionality tests, which has helped us reduce application downtime to NIL, and thus, our customers are less impacted now.
Pros
Browser Test.
API Test.
SSL Test.
Cons
Schedule Downtime based on labels.
Performance of CatchPoint Portal UI.
Likelihood to Recommend
The backbone feature that Catchpoint provides is best if one has a web app that is used by the public from different locations and networks around the world. It will help you notify in case there is a network issue, whether it is due to any ISP or not. Browser test—Well Suited, Be it a cloud app or an on-premise app.
