Carbonite Information Archiving Reviews & Insights

Score7.8 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for Carbonite Information Archiving are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users at my company rely on Zix Information Archiving, known as ZixArchive, to securely store and manage their historical data. According to users, ZixArchive is essential for addressing various needs such as accidental deletions and breach resolution. It offers a convenient solution by allowing fast and easy restoration of data from the archiver portal, enabling users to delete full mailboxes without losing any information. In addition, ZixArchive plays a crucial role in meeting compliance requirements by journaling all organizational emails and team chats. Its seamless integration with our Exchange subscription enhances security and data recovery capabilities.

ZixArchive has proven particularly valuable in providing information retention and archiving for Microsoft Teams, which was previously lacking. Users appreciate the granular control they have over accessing and viewing their data. The advanced search feature of ZixArchive is highly regarded, offering a variety of complex querying methods that make it easier to locate specific information within the extensive archive of data. Ultimately, the primary motivation behind choosing ZixArchive is to prevent accidental deletion while facilitating the retrieval of deleted emails without any loss of valuable information.

Reviews

3 Reviews

Convenient tool for data retention in communcation

Rating: 7 out of 10

Incentivized

June 7, 2022

Use Cases and Deployment Scope

We use Zix along with our Exchange subscription. Due to the large volume of emails, most of us receive on a daily basis, security and data recovery have been a concern, which is where Zix comes into the picture. We haven't had any tool that allows information retention and archiving for Microsoft Teams. It lets you manage who can see your data and when. The search feature is very advanced with lots of complex querying methods to help you find exactly what you want. Accidental deletion and retrieval of deleted emails without losing any data is our main purpose for choosing this software.

Pros

Recovery of deleted data.
Retention of information from archive portal.
Powerful search features.

Cons

The search feature is complex and difficult to understand for normal users.
It is a bit on the expensive side.
More integration of other features like threat protection, etc would be nice.

Likelihood to Recommend

Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

The Easy Button

Rating: 10 out of 10

Incentivized

October 27, 2021

Use Cases and Deployment Scope

We use ZixArchive to journal all mail for the organization, as well as all teams chats. This is for compliance purposes.

Pros

Compliance searches—eDiscovery.
Archiving messages.
Message retention.

Cons

Search language is complex.
Easy to miss items if not proficient in search functionality.

Likelihood to Recommend

Easy to use and allows us to keep messages for our stated document retention period.

Jody Davis

Systems Engineer in Information Technology at Shepherd Center, Inc (1001-5000 employees)

Vetted Review

3 years of experience

Almost exactly what I'm looking for in a solution

Rating: 6 out of 10

Incentivized

July 7, 2021

Use Cases and Deployment Scope

Zix Information Archiving (ZixArchive) is being used by all employees at my company to maintain a safe space for their historical data to live. This addresses several problems, such as accidental deletions and breach resolution, since restoration is fast and easy from the archiver portal. This also allows our users to delete full mailboxes without losing data.

Pros

Search
Storage need reduction
Security

Cons

Setup (would be nice to get historical data from before setup)
Download a copy of a message instead of just delivering from within the individual message
Integration of archive into other features (e.g., threat protection/tools)--the ability to get to the archiver's copy of the message would be nice

Likelihood to Recommend

Archiving is almost exactly what I'm looking for in a solution, especially now that it's fully rolled out to our users. The one pain point is the initial setup of the archive, which is a little lacking. Some archiving solutions simply need an administrator account to thread all of the old data in the inboxes. For Zix Information Archiving (ZixArchive), I must manually export a PST and send it to Zix Support for upload. I'd like to have users' entire mailboxes automatically uploaded into the archiver without several fairly time-consuming steps.

Brad Makula

IT Specialist in Information Technology at MFS Supply (51-200 employees)

Vetted Review

1 year of experience

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