Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Feature Management

Interactive Application Security Testing (IAST)

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Management

Electronic Signature

Internal Communications

Whistleblowing

Enterprise

Accounting

Invoicing

Subscription Management

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Blockchain-as-a-Service (BaaS)

Browser

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Container Security

Database-as-a-Service (DBaaS)

DevOps

Email Verification

Embedded Database

Enterprise Architecture Management

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

MLOps

Managed IT Service

Network Performance Monitoring

Network Simulation

Release Management

Requirements Management

Scale-Out Storage

Value Stream Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Email Testing

Gamification

Heatmap and Session Recording

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Multichannel Retail

Sales Incentive Compensation Management

Sales Training

Sales

Video Surveillance

Virtualization Security

Security

Architecture

Hospital Management

Laboratory Information Management

Medical Billing

eDiscovery

Vertical-Specific

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Easy to use: Many users have found the software to be user-friendly and easy to navigate, even after using it for many years. They appreciate the simplicity of tasks such as transferring data and uploading CSV files, and they find the overall interface intuitive.

Quality finished email: Reviewers have praised the software for delivering high-quality emails. They are impressed with the smoothness of the email delivery process and find the templates provided by Campaigner to be decent. The software enables them to produce professional-looking newsletters easily.

Reasonable cost: Users consider Campaigner's pricing to be reasonable given its offerings. They appreciate that they can access a versatile product without breaking their budget.

Expensive Pricing and Limited Email Count: Some users have found the price point of the software to be expensive, especially considering that the number of emails is limited at that price. This has caused confusion and dissatisfaction among some customers.

Difficulty Reaching AOL Contacts: Several reviewers have expressed frustration with the software's inability to effectively reach contacts using AOL emails. This limitation has led to a significant number of their contacts not being reached, which has negatively impacted their email campaigns.

Lack of Features and Usability Issues: Many users have mentioned that they wish there were more features available in the software and that some existing features are difficult to use. They find certain aspects of design and campaign functionality not user-friendly, making it challenging for them to create effective email campaigns.

Campaigner CRM is a customer relationship management (CRM) solution focused on making sales process management more efficient.

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

Free Forever

CRM Bundle

CampaignerCRM

CRM software centralizes customer data to support every stage of the customer journey—from outreach to retention. These platforms help sales, marketing, and support teams manage contacts, automate workflows, and track interactions. Advanced CRMs include pipeline management, marketing automation, and analytics. Compare top CRM tools based on user reviews, features, and fit for your business needs.

j2 Global, Inc. (NASDAQ: JCOM) provides Internet services through its two divisions: Business Cloud Services and Digital Media.

The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. Core cloud service brands include eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe® and Onebox®. j2 Global's messaging network spanning 49 countries on six continents.

The Digital Media Division, created with j2 Global's November 2012 acquisition of Ziff Davis, Inc., offers trusted news and reviews of technology products on its web properties, which include PCMag.com, ExtremeTech.com, ComputerShopper.com, Toolbox.com and Geek.com. The Digital Media Division also operates BuyerBase®, an advanced ad-targeting platform; LogicBuy.com, a leading provider of online deals; and Ziff Davis B2B, a leading provider of research to enterprise buyers and leads to IT vendors. 

As of December 31, 2012, j2 Global had achieved 16 consecutive fiscal years of revenue growth. For more information about j2 Global, visit www.j2global.com.

Ziff Davis Inc

Campaigner CRM help video

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

CampaignerCRM

Overview

What is CampaignerCRM?