TrustRadius: an HG Insights company

BugSnag

Score8 out of 10

5 Reviews and Ratings

What is BugSnag?

Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.

High Quality Bug Tracking

Pros

  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.

Cons

  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.

Return on Investment

  • It has caught bugs on the spot, which allows us to quickly fix them.

Other Software Used

LogDNA, Sage Intacct