BrightPod: A Handy Task Management Application
Pros
- Ability to easily review the resolution path when multiple participants contribute to a solution.
- Good search functionality to find tasks based on keywords.
- Good archival access for closed tasks and pods.
Cons
- Cannot open files right from Brightpod, have to download first. Would be great to at least be able to preview/view in advance.
- File organization within a pod seems clunky, so it is difficult to organize and classify, as well as to find/access previously uploaded files.
Return on Investment
- We don't measure the ROI of this product.
- Previously, we used Box and Basecamp and we find this product superior for our needs.
- We think the simplicity of the product increases usage.
Alternatives Considered
Box and Basecamp
Usability
Other Software Used
8x8 X Series (Formerly Virtual Office), Microsoft 365 (formerly Office 365), QuickBooks Desktop Premier



