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Brex

Score9.5 out of 10

48 Reviews and Ratings

What is Brex?

Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

Great product for early stage start-ups

Use Cases and Deployment Scope

We needed a corporate credit card that we could get as non-US founders and found Brex to be the right solution. We use Brex as our main credit card provider. More specifically, we use Brex to track our spending and collect rewards. We are also using the rewards that they're offering.

Pros

  • Cashback
  • Support
  • Rewards

Cons

  • Mobile support
  • Blocking transactions
  • Card delivery

Most Important Features

  • 24/7 support
  • Multiple credit cards
  • Rewards

Return on Investment

  • No actual impact ROI, but saved us a ton of time

Alternatives Considered

Mercury

Other Software Used

Brandwatch, Buffer, Sprout Social

Credit where credit is due

Use Cases and Deployment Scope

Brex makes it easy for us to create corporate virtual cards for various departments and company leaders. It's easy to search transactions and it offers good perks from the points for spending. We haven't used the money side as much, but appreciate the tech-friendly user interface compared to our boring normal bank.

Pros

  • Create virtual cards
  • Easily search spending
  • Good perks

Cons

  • It can be somewhat confusing to transfer money between the credit card and bank side
  • More help identifying areas of overspending
  • More help tracking spending around specific accounts

Most Important Features

  • Line of credit
  • Easy to use interface
  • Easy to search transactions

Return on Investment

  • Easy to track spending by department
  • Easy to understand expenses - improved expense control
  • Able to pre-pay for expenses via line of credit

Alternatives Considered

Ramp Finance Automation Platform

Other Software Used

Asana

Watch out American Express - Brex is here to stay! The most impactful software since I started my career

Pros

  • Reward points on all spend - especially on software as a service (SaaS) which is a large source of expenditure for our business
  • Expense management system which allows us to intelligently manage all employees
  • Dynamic expense limits to adjust expenditure based on seniority, time of year, tenure etc.
  • Fantastic mobile app to monitor usage and upload notes/receipts
  • Great travel booking system - something we haven't fully utilized yet

Cons

  • This is unusual but I struggle to write con's - everything has been seamless so far
  • Perhaps they could improve the UI/UX for uploading receipts when there are multiple photos

Return on Investment

  • Realized return on all expenditure through points where previously this wasn't seen at all in the business
  • Ease of use and general increase in employee satisfaction. It would typically take one full day to lodge expenses at previous companies - now it takes a matter of seconds
  • Access to credit at an affordable rate

Alternatives Considered

Expensify

Very helpful in analyzing company spend across departments.

Use Cases and Deployment Scope

We give Brex Cards to various department heads for department expenses and travel. The product addresses the mapping of various accounting and GL accounts of where our spending is occurring. This makes for an easier process than direct reimbursing on personal cards as it is tough to quickly reimburse and be caught up on financials.

Pros

  • Quick, easy transactions.
  • Reporting
  • Low Fees.

Cons

  • Brex should integrate with reporting financials.

Most Important Features

  • Charts of Spend.
  • Ease of use across multiple departments within an org.

Return on Investment

  • Likely improved to assist with budgeting. I can't compare prices and fees to similar products, however.

Other Software Used

Zenefits, Slack, Box

Great, but features have changed since 2019

Use Cases and Deployment Scope

We use Brex Cash and credit cards. The problem at Brex solves is having a bank that is easy to use and navigate than your traditional bank. It also helps us get company cards distributed to our employees fast and easily. We also use Brex because it allows us to have a higher credit limit than most other banks and cards.

Pros

  • Easy distribution of company cards.
  • Higher credit limits for company cards.
  • Easy to use bank.

Cons

  • Brex customer service is bad, lack of communication of feature changes.
  • Brex could have better analytics on expenses.
  • Brex can have better controls for employee cards.

Most Important Features

  • Brex Cash is an easy bank to use, with free wire transfer.
  • We still have net 60 terms on our company cards.
  • Brex credit limit is very good.

Return on Investment

  • No fee wire transfer.
  • Net 60 credit card terms is good for our cashflow.
  • Fast and easy employee credit cards saves us time.

Other Software Used

Notion, Discord, Telegram