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Bookeo

Score10 out of 10

6 Reviews and Ratings

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What is Bookeo?

Bookeo is an innovative online booking system that helps manage the booking process for businesses, schools and tour companies. With Bookeo, you can easily handle confirmations, cancellations and reminders with total flexibility to create scheduling rules. It doesn't charge commissions or fees related to customers' payments and offers all key features starting from $39.95 per month.

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Who Buys & Uses Bookeo

Bookeo Reviews

What users are saying about Bookeo.
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Bookeo is a very flexible software package full of features

Incentivized
John Mator
Operations Director in Corporate at Laser Storm Pittsburgh (11-50 employees employees)

Use Cases and Deployment Scope

We use Bookeo to book birthday parties and group events at our laser tag facility. Double booking was a problem that Bookeo was able to resolve. Although I do not believe the product was designed for our type of business, we were able to configure the settings to meet our needs.

Pros

  • Customer booking
  • Permits reports to be exported
  • Reasonable price
  • Receptive to program enhancements

Cons

  • A customer field for the name of a business or organization would be helpful
  • Expand the search fields to include telephone numbers and business name
  • Enable the customer to purchase an item instead of only services
  • Provide an app for the Clover Station POS system

Most Important Features

  • online booking
  • report export to enable a schedule to be printed
  • Being cloud based

Return on Investment

  • Bookeo has had a positive impact on our business

Alternatives Considered

Homebase and Clover

Other Software Used

Homebase

Found Bookeo to be an invaluable tool in managing our dog training services

Incentivized
Jeff Sasse
Managing Director in Corporate at Sussex County Dog Training (11-50 employees employees)

Use Cases and Deployment Scope

Sussex County Dog Training has greatly benefited from implementing Bookeo into its operations. This versatile booking and scheduling platform offers numerous advantages that have streamlined and improved the overall efficiency of their dog training services. Here's a quick review of the benefits:
  • User-Friendly Booking System: Bookeo's user-friendly interface makes it easy for clients to book training sessions, seminars, classes, or 121 appointments. Clients appreciate the convenience of a simple and intuitive online booking process, which can be accessed from any device.
  • Automated Reminders: Bookeo's automated email reminders help reduce no-shows, ensuring that clients are more likely to attend their scheduled sessions. This feature saves time for the staff by minimising the need for manual reminders.
  • Calendar Integration: The platform seamlessly integrates with the trainer's calendar, avoiding double bookngs and scheduling conflicts. This feature ensures that appointments are managed efficiently and prevents overloading trainers' schedules.
  • Customisation: We can customise our booking process to fit our specific needs. We can set different pricing options, manage class sizes, and tailor services to cater to various training programmes.
  • Reporting and Analytics: Bookeo provides valuable insights through its reporting and analytics tools. The business can track attendance, revenue, and other key performance indicators, allowing us to make informed decisions to improve services.
  • Online Payments: Bookeo allows clients to pay for their sessions or classes online, making the payment process convenient and secure. This feature reduces the need for manual transactions and minimises the risk of errors.
  • Customer Database: The platform stores client information securely, creating a database that the business can use for marketing and communication purposes. This database helps in building long-term relationships with clients.
  • Mobile Accessibility: With Bookeo's mobile app, trainers and clients can easily access their schedules and booking information on the go. This mobile accessibility enhances convenience for everyone involved.
  • Customer Support: Bookeo offers responsive customer support, helping Sussex County Dog Training resolve any issues or answer questions promptly. !

Pros

  • Easy to customise
  • User Freindly
  • Great reporting

Cons

  • Could do with a zapier Integration (although others are available)

Most Important Features

  • Online Class and 121 Bookings
  • intergrates with our website
  • Booking button links

Return on Investment

  • We have increased our business by 20% each year over the last 10 years (bookeo a great help with this)

Other Software Used

Jotform, Shopify, Mighty Networks