TrustRadius: an HG Insights company

Bonterra EveryAction

Score7.9 out of 10

217 Reviews and Ratings

Get a Demo

Contact about Bonterra EveryAction

Please fill out the form below to get in touch.

Bonterra

Connect with Bonterra

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Bonterra so that Bonterra and TrustRadius may contact you in regard to the information requested.

What is Bonterra EveryAction?

Bonterra EveryAction enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

Media

donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.
a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.
multi-channel workflow automations.
a picture of an individual record. These feature customization options used to tailor the page and highlight important information.
a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.

1 / 5

Bonterra EveryAction by [...]

Use Cases and Deployment Scope

Allows organization to have a crm that allows you to add tags to each individual and organization, it is integrated within the same software. While also allowing you to create events and add titles of hosts, or check in people and you are able to create a system to follow up on them and confirm them. Also, you are able to create a virtual phone bank. Allows you to create a sign up form, pledge form, while also allowing development to use certain funder tools. It also has a newsletter template that can be used. It also has features to allow you to create a campaign and be able to cut lists of your own crm and scripts to be able to help ID people on issues.

Pros

  • Crm
  • Event tools
  • Reports

Cons

  • The newsletter feature is sometimes glitchy

Return on Investment

  • I wish we could use it at the new organization i am with now

Other Software Used

Slack

Bonterra EveryAction review for pipeline management

Use Cases and Deployment Scope

We use Bonterra EveryAction to manage our fundraising pipeline. This is new this year, and is meant to help us keep track of upcoming deadlines. We also use it to help us keep track of deliverables under current grants. This is a bit of an unconventional use case for Bonterra EveryAction, but my organization has been building it out so that it works well for us.

Pros

  • tracking to dos
  • tracking financial contributions
  • analytics.

Cons

  • Tracking proposals
  • Tracking cost amendments to proposals.
  • User-friendliness

Return on Investment

  • Time saved
  • Time lost trying to configure Bonterra EveryAction

Alternatives Considered

Salesforce CRM Analytics

Other Software Used

Google Drive, Microsoft Office 2016 (discontinued), Slack

EveryAction is Superior

Use Cases and Deployment Scope

I use EveryAction to look up donor information. Donors call to update their personal information, such as credit card info., address changes or to discontinue their accounts altogether. They also call to inquire as to what exactly are the services Covenant house provides. EveryAction provides all of the information needed to perform all tasks.

Pros

  • It gives accurate information
  • A. points out when there is an error
  • A. has an easy to operate & understand overall system

Cons

  • Perfect as is to me
  • Perhaps if it had an AI assistant
  • it would be nice if it pointed out spelling errors

Return on Investment

  • Makes my job easier
  • Enables me to accomplish work related goals
  • Easy to understand

Highly Recommend Bonterra Development Digital for Nonprofits.

Use Cases and Deployment Scope

I use Bonterra Development + Digital for Van EveryAction. This allows me to create events in VAN and track data effectively. It also helps with engaging volunteers via signing them up for events, tracking their hours, and sending them messages. I can also use links to ask people to donate. Overall, great program!

Pros

  • Donation forms.
  • Volunteer management.
  • Accessibility

Cons

  • Features complicated at times.

Return on Investment

  • Improved fundraising performance.
  • Effective digital marketing campaigns (high clicks and views).

Has been helpful at building our Individual Fundraising framework

Use Cases and Deployment Scope

We use Bonterra EveryAction for our individual fundraising efforts. We receive donations through the Bonterra EveryAction donate form embedded on our website, along with sending out newsletters, targeted emails, event signups, and more with the automation feature. We also use Bonterra EveryAction to make repots so we can track lapsed donors, LYBNT donors, and more, for fundraising campaigns.

Pros

  • The moves management action plans have been very helpful while setting up our individual fundraising framework. Allowing us to track everything in one place
  • The reports are extremely helpful when dissecting different segments of our donor base, including HNWI, LYBNT, etc

Cons

  • The automation feature doesn't always send out emails automatically. Sometimes I have to pause the workflow and activate it again to get it to send, which is frustrating
  • While there are useful tutorials currently on the Bonterra EveryAction page I believe they could be updated and more could be posted to go over more functionality of Bonterra EveryAction

Return on Investment

  • Since using the MMAPs to help with our individual fundraising framework, we have seen an increase in donor-advised fund donations
  • We used to use a different software for newsletters but having the capacity to send newsletters in automations and through targeted email has it made much easier, since that, along with our donation records, etc, are all in once place now

Other Software Used

Kindsight iWave, WordPress