Bonita Platform Reviews & Insights

Score8.1 out of 10

111 Reviews and Ratings

Community insights

TrustRadius Insights for Bonita Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Automation Capabilities: Users have appreciated the automation features, allowing for streamlined workflow processes and independent configuration. Some reviewers found it valuable for automating steps efficiently, improving overall efficiency in task management.

Customization Possibilities: The platform offers extensive customization options, enabling users to handle problems effectively in multiple ways. Customers have highlighted the flexibility provided by various customization features, such as personalized workflows and tailored solutions.

Integration Capabilities: Users find the integration with third-party applications seamless and appreciate the multiple integration points available. Several reviewers mentioned the platform's compatibility with other tools and platforms as a strong advantage, facilitating smooth collaboration across different systems.

Reviews

53 Reviews

BPM For transversal process, to simplify Users life

Rating: 8 out of 10

Incentivized

January 10, 2024

Use Cases and Deployment Scope

Bonita BPM is used to formalize transversal process, such as 'Accounting closing', 'Business Plan' or Reporting.
The solution allows to reduce validation through email, automatize transfer of key data to our referential, storage of document in GED.

Pros

Create dataflow
Store document in GED, with proper key information
Allow efficient validation process and address the right personn

Cons

Out of the box user management
Out of the box 'User Rights Delegation'
Document management features

Likelihood to Recommend

It is a complete and flexible tool, but not so easy to implement. You need a real technical team to implement a project, it cannot be done easily from a BPM diagramm.
It can be used for BPM or Case management, and can mix both in one process.

Verified User

Project Manager in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

BonitaSoft BPM review.

Rating: 10 out of 10

Incentivized

January 8, 2024

Use Cases and Deployment Scope

We use BonitaSoft as our workflow and low code/no code platform. We've implemented it for business processes like logistics, supply chain, and manufacturing, from simple approval flows to more complex applications with integrations to other systems: ERP, Reporting/BI, etc.

Pros

BPMN compatible.
Process flow design.
Self documentation.

Cons

API authentication for more complex Enterprise grade.
Overall stability on the development side.
Supporting more scripting languages.

Likelihood to Recommend

Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.

Verified User

Director in Information Technology (10,001+ employees)

Vetted Review

5 years of experience

Bonita for BPM !

Rating: 10 out of 10

Incentivized

December 23, 2022

Use Cases and Deployment Scope

Bonita platform is used for an HR portal, including data and process from HR and others entity, using connector extensions to get and put information from and in other applications. The goal is « just say once and we present everything for you ». We also use Bonita platform for financial processes, with a 0-error result.

Pros

Extension connector : easy to create custom ones
Security by profile : every action and custom REST API in our custom applications is controled by native security mechanism
Custom REST API : each lane in every process include its own custom REST API method to control data access all the time

Cons

Update BDM data just asynchronously by a process is a big problem. We always need to find bypasses to prevent errors due to this mechanism. Synchronous updates would be appreciate.
Use of BDM updates is limited in processes. We must locate BDM updates in the right script.
BDM update are just possible by a process which means to create processes tu update data in production mode. It’s not as easy as a SQL script to update data in a database.
Update resource in a process like connector, form or scripts. We had to change a template in a docx connector and we had to create a new process version

Likelihood to Recommend

Very good : to design and execute business processes with just a few data. You can use BDM and it’s easy.
It’s really easy to get data from external applications using custom connectors.

less appropriate : if you use complex BDM tree objects, using them in form can significantly decrease performance. Be careful to follow guidelines that are given in Bonita Documentation.

Verified User

Project Manager in Information Technology (5001-10,000 employees)

Vetted Review

4 years of experience

Review of Bonita after a POC

Rating: 7 out of 10

Incentivized

December 19, 2022

Use Cases and Deployment Scope

I used Bonita to make a proof of concept for a new application for one of our client. It will be used to handle tax declarations.

It will replace an existing purpose-built application that is old and un-upgradable. It will also give the client way more control over its processes and workflows.

Pros

Great customization possibilities
Gives many ways to handle a problem
Great community

Cons

Some areas of the interface are older than others
The SQL connectors are a bit awkward to use (you have to click a significant amount of time before getting to the SQL commands)

Likelihood to Recommend

It is very suited if you want to have many users doing tasks in many different processes, while having different roles and that you want to see the state of all those cases live.

If you just have a few users, no real tasks partition and no need to know the state of all cases at all time, Bonita can be a little overkill

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

1 year of experience

Nice balance between customizability and rapid development.

Rating: 9 out of 10

Incentivized

December 18, 2022

Use Cases and Deployment Scope

We used Bonita Platform to support claims process at our customer in insurance sector. The process is focused on long lived instances with multiple attachments of different types, stored in a non-standard document management system. Bonita Platform has offered a good balance between customizability and time to value. What was also important for us was ability to enable customer IT to understand and take over further development of the system. It worked fine. What I would appreciate in the future versions though is support for more recent GUI frameworks and easier deployment model, in kubernetes environments in particular.

Pros

Rapid GUI development with UI Designer
Ease of integrating custom logic and interoperability with external system with Java.
Describing main process logic in BPMN facilitates transparence between tech and business project members.
Customers small IT team was able to take over and implement further changes to the system.

Cons

Support for more recent GUI frameworks and libraries in UI designer.
Easier deployment model, more in line with the current cloud native trends.
Better support for automated tests.

Likelihood to Recommend

Bonita Platform's strong point is a good balance between customizability and rapid delivery. It is a good fit for implementing quickly/at low cost many user focused processes leveraging UI designer, BDM business data model and provided portal. If your process has no user interaction at all or you will be implementing a fully blown custom user interface then you may consider other options.

Verified User

Engineer in Information Technology (51-200 employees)

Vetted Review

3 years of experience

Experience of Working with Bonita Platform

Rating: 7 out of 10

Incentivized

December 15, 2022

Use Cases and Deployment Scope

I have used the Bonita Platform Enterprise Edition for creating the POC tasks to check the feasibility of the functionality which was implemented using the other Business Process Management Tool and I have achieved the same functionality using the Bonita Platform. I have also worked on various features like UI, themes, rest API, connectors, and BDM in the Bonita Platform version 2021.2 and am also able to customize them according to the product needs. Customizing the pages, themes, profiles, etc. is very easy with the Bonita Platform and we can achieve it with normal knowledge of programming languages. One can easily deploy their applications using the Bonita Platform CI/CD feature and the reflection of changes are very smooth and efficient.

Pros

Customization of the charts on the pages.
Smooth and efficient deployment using Bonita Platform ci/cd.
Connectors integration with wide varieties of third party applications.

Cons

SOAP connector and outlook email Integration.
Roles in the profiles.
Landing page customization is not possible.

Likelihood to Recommend

If the scenario is straightforward and does not involve any complex integration with third-party applications then I would definitely recommend the Bonita Platform to use as the business process management tool. Bonita Platform is not well suited to use if the application needs the data from a third-party application like Abbyy which makes the developer invest more time.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

BonitaSoft review

Rating: 5 out of 10

Incentivized

May 17, 2022

Use Cases and Deployment Scope

Building a solution to modelize client processes and use Bonita API to link our Bonita model with our custom micro-services.

Pros

Clear and easy modelization

Cons

sometimes difficult to use Bonita API and to get bonita datas in our process (many deprecated methods with no replacement)

Likelihood to Recommend

In my point of view it was hard to get matches between our process and the datas we need to get from Bonita process because the API is complex and gets many methods deprecated.

Verified User

Engineer in Engineering (10,001+ employees)

Vetted Review

1 year of experience

review

Rating: 9 out of 10

Incentivized

May 17, 2022

Use Cases and Deployment Scope

Bonita Platform is a process manager and process orchestrator that is used to control the business process and create an organized sequence that is easily modifiable and allows an agile correction of errors and easy process definition.

Pros

easly process definition
easly modification of process flow
compatibility whit anothers external tecnologies

Cons

grafic interface optimization
BonitaStudio optimization on open workspaces

Likelihood to Recommend

Define easily with a complex process/administrate easily data information and his flow

Verified User

Engineer in Engineering (10,001+ employees)

Vetted Review

1 year of experience

Bonita FDJ – SAL to Bonita Platform Review

Rating: 3 out of 10

Incentivized

May 14, 2022

Use Cases and Deployment Scope

We use the platform to allow the FDJ core domain team, the ability to develop and create business workflow without technical skills. We developed all the tooling around the Bonita Platform to interact with the rest of the FDJ software platform.

Pros

Change the business logic without redeploy

Cons

Licencing - ability to share keys and account
Premium users website area - there are serveral bugs

Likelihood to Recommend

Difficulties to implement Bonita platform in custom Kubernetes chart Difficulties to manage licensing file into docker images -> No minor or native volume management Jar implemented in Platform API

Verified User

Team Lead in Engineering (201-500 employees)

Vetted Review

1 year of experience

Excellent platform to automate your processes in no time!

Rating: 9 out of 10

Incentivized

May 14, 2022

Use Cases and Deployment Scope

We are using the Bonita Platform to automate some HR processes that are country-specific and very difficult to find OTS available software.

Pros

Multiple integration points (emails, storage systems, databases, etc.)
BPMN used to model the process
Low-code development

Cons

Updates to the Business Data Model are not as smooth as they could be

Likelihood to Recommend

It is a great tool to automate from the simplest to the most difficult processes inside an organization Anonymous user support is quite limited and complicates the interaction with users refusing to register with the company

Verified User

General Manager in Corporate (51-200 employees)

Vetted Review

Reseller

10 years of experience

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