TrustRadius: an HG Insights company

What is bolt?

A cloud-based platform that connects insurers, distribution partners, and end-customers to power omni-channel insurance distribution and world-class servicing through a single API.

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Media

Screenshot of the bolt Agency Portal, which provides a single interface to streamline operations and skyrocket agent productivity. This comprehensive customer dashboard features a Dynamic Quoting Questionnaire, omnichannel customer + lead communications, Proactive Renewals, detailed analytics, and appointment and credential management.
Screenshot of the Dynamic Quoting Questionnaire, which offers multiple quotes, from multiple carriers in minutes, across multiple lines of business. The same platform is used to quote Personal, Commercial, Specialty, and E&S lines. Product bundles will also appear on this results page, making it easier than ever for customers to buy insurance.
Screenshot of where agents can communicate with customers and leads without leaving the Agency Portal. Its templates can be used to emails and SMS, including WhatsApp and Facebook Messenger.
Screenshot of built-in wholesale appointments, which unlock carrier markets that agents lack, with delegated authority and multi-tenant oversight. bolt's dedicated markets team is trained to bring on new carriers.
Screenshot of renewal dates are automatically calculated once a policy is bound. Multi-select to requote several customers at once across our Insurer Library, then share these rates with customers without ever leaving the platform.
Screenshot of the Direct-to-Consumer Portal (D2C) which provides a fully customizable, self-serve option for customers. With 24/7 quoting, flexible question sets, and online bind options across multiple products agents can deliver a user-friendly experience. Leads from the D2C automatically appear in the Agency Portal for efficient end-to-end lead management.
Screenshot of side-by-side comparisons of real-time, API-based quotes give users the best idea of what their final coverage will cost, with options to bind directly from the portal.

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Screenshot of the bolt Agency Portal, which provides a single interface to streamline operations and skyrocket agent productivity. This comprehensive customer dashboard features a Dynamic Quoting Questionnaire, omnichannel customer + lead communications, Proactive Renewals, detailed analytics, and appointment and credential management.

Go with bolt Insurance Agency Platform

Use Cases and Deployment Scope

I think bolt Insurance Agency Platform is a very useful platform. We can do services for personal and commercial lines at the same time, more efficiently and smoothly.

Pros

  • auto
  • home
  • commercial

Cons

  • too much information required before we get the quote
  • it is too hard to use agency credit card for payment

Return on Investment

  • bolt Insurance Agency Platform has had a positive impact on our ROI

Usability

bolt Insurance Agency Platform Review

Use Cases and Deployment Scope

bolt Insurance Agency Platform is a good company and easy to work with. Call center workers that answer the phone are very patient, kind and diligent with their work. It's sometimes hard to get someone on the phone but once you do then the experience is seamless. I've enjoyed working with the team at Bolt.

Pros

  • They set up car insurance well.
  • They set up mortgage insurance well.
  • Workers are patient to explain products.
  • I feel comfortable talking to the workers over the phone.

Cons

  • Answering phone calls in a timely manner could be improved.

Return on Investment

  • They were able to give me great prices that were less than what I was previously paying.

Usability

Great option for everyone

Use Cases and Deployment Scope

I've used bolt Insurance Agency Platform for both personal and professional use. I have received quotes for car insurance and business insurance. I was highly impressed with the service given, the options provided and seeing that the agent was deeply committed to helping me get what I needed for the best value. I'd highly recommend anyone that is looking for quotes to check them out. It saved me hundreds each month.

Pros

  • Customer Services
  • Prices
  • Products
  • Solutions
  • Competitive Rates

Cons

  • Perhaps more quotes/options from even a great range of carriers.

Return on Investment

  • Saved money
  • Got a better product for a better value

Usability