BlueJeans Meetings is used for virtual meetings in my organisation in the client environment. It is used by outsourced companies to connect with the clients. The people of my organisation use it in the client environment to connect with each other or the clients for any assistance required or any scheduled meetings.
Pros
Support team
Virtual background options
Easy to use
Cons
Getting retired in 2024
Likelihood to Recommend
As it is getting retired soon, new alternatives are being searched by the company so I would not be recommending the software to my colleague. It is a little heavy on the system and the amount of internet it requires is quite large. Very well suited for work from home or remote work environment.
VU
Verified User
Consultant in Information Technology (10,001+ employees)
BlueJeans Meetings was used at the request of one of our prominent clients in which we had to secure a software license to use the product. In my opinion, BlueJeans Meetings offers nothing other bigger providers like Zoom, Teams, or Meet provide and seemingly provides no real upside.
Pros
Video conferencing
Audio calls
Whiteboard and screenshare
Cons
Better connection
basic interface
delayed products to match competitors
Likelihood to Recommend
In my opinion, its just not a product you'd use when considering the competition like Zoom, Meets, and Teams. They advertise as if they provide the same features as the above mentioned however they do nothing as good as the competition and they cost just as much money.
VU
Verified User
C-Level Executive in Information Technology (11-50 employees)
With just few clicks BlueJeans Meetings enables me to communicate with clients from anywhere in the world, this is particularly improtant today that a lot of businesses are implementing remote and hybrid work arrangements.
With BlueJeans Meetings, troubleshooting difficulties issues with clients is made simple with its screen sharing and recording tools, I am able to see what the consumer is experiencing and help them step-by-step through the troubleshooting procedure.
For purpose of educating new customer support agents, BlueJeans Meetings is an excellent ,I can exchange resources , conduct in-person training sessions and respond to inquiries using it
I can work with various teams in my company, like the engineering and product management teams, due to this platform, this enables us to handle clients concern more effectively and swiftly.
Pros
My team easily collaborate using and device, from anywhere in the world, via BlueJeans Meetings, for remote team and hybrid workforces, this is perfect.
Customer can receive remote customer support through BlueJeans Meetings, my team members are able to view what the client sees and walk them through the troubleshooting procedure step-by-step due to this platform.
Our team members and individuals from other team receives training on new products and service during BlueJeans Meetings sessions, it is simple to exchange training materials and record sessions for later use due to its screen sharing and recording tools.
Executive briefing can be given to staff members, investors and other stakeholders during its sessions, everyone can see and hear perfectly thanks to its excellent video and audio.
Cons
Enhance the polling and conversion functions, although they could be better , the polling and chat capabilities are helpful, for instance it would be useful if it could customize polls and add images and videos to disussion.
Give the breakout rooms extra features, although they are helpful feature breakout could be logged and individuals could be automatically assigned to them by moderators.
The mobile app have more dependability and speed, additionally it would beneficial if desktop software's functionalities were extended to the mobile app.
Likelihood to Recommend
A BlueJeans Meetings conference enables us to view what the customer is seeing and walk them through the troubleshootig process step-by-step when they are facing a complex issues that is challenging to diagnose over the phone or through mails, this may be facilities a quicker and more effecitve resolutions of the problems.
When a new service is delivered , customer can be trained using it , wither a group or one-to-one environment can be used for this , it is simple to exchange training materials and record sessions for later use due to its feature of screen sharing and recording tools.
It facilitates the provision of support to clients who are located far away , this is perfect for organization who serve global clients.
Product management and engineering are two teams , that we have collaborated with , with the help of BlueJeans Meetings, this can facilitates the quicker and more effective resolution of client difficulties.
Through Bluejeans meeting, I am able to collaborate with team members, clients and partners who are spread out across the globe. This improves my efficiency and productivity, as well as my ability to forge stronger connections with people I don't live near.
It allows me to connect with my team members to develop a more engaged workforce. I could hold team meetings, one-on-one meetings and even social gathering using it. This assist me in a developing a stronger team culture and enhancing employee morale.
Pros
I can integrate 3rd party data sharing and automate workflows for pre, during and post meeting experiences using BlueJeans meeting Webhooks. This helps for a number of things, like automatically notifying team members for meeting and saving meeting recording to cloud storage account.
I can manage meetings from anywhere with Bluejeans Meetings range of mobile control. For instance using a mobile device aI can start and stop meeting , muffles and unmute participants and share screen.
It provide embed options for developers who prefer a more plug-and play models as well as client SDk's for developers to completely customise its experience. Due to this, I am able to incorporate Bluejeans meeting into our own applications and offer a seamless video experience.
Cons
Occasionally we have faced that Bluejeans can be sluggish and jerky, especially when there are many attendees in the meeting. this should be improved as it is used on regular basis and this might be challenging to communicate clearly.
Not all the popular productivity tools are integrated with it, the developer should work on its integration scope,now it is challenging to collaborate with other platforms for specific tasks.
There should be improvement in the mobile App, as I have experienced uncertain crashes and it is not user friendly as compared to desktop version.
Likelihood to Recommend
Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
What makes Bluejeans Meetings the best solution for conferencing and screen sharing is its intuitiveness and user friendliness. I have used it for quite a long time and it has always been of great help. It allows me and my colleagues to interact with ease and safely. I like how simple and easy it is to implement and get running.
Pros
Ability to schedule meetings online and invite others to join from anywhere anytime.
Incredible and intuitive user interface that makes it super easy to use.
Excellent and exceptional customer support team.
Cons
There is limited access to features especially when i use it on a web browser.
Bluejeans meetings require minimum training to get started with.
It is very easy and fast to implement and get running.
Likelihood to Recommend
If i was asked by a colleague about Bluejeans Meetings, i can confidently say that it's one of the best and very secure conferencing and screen sharing platform in the market. I like how it supports great and powerful features such as polling, live chat, screen sharing and video conferencing. It has a very friendly and responsive technical support team.
Bluejeans meetings is one of the easiest and most secure application for online meetings. It allows me and my colleagues to easily engage and interact from anywhere anytime. It has a very nice and clear video and audio quality thus making it the best solution for business communications. It is very easy to install and use.
Pros
Bluejeans meetings has a very friendly and helpful technical support team.
The video and audio quality is good always.
It allows us to schedule business meetings online and i can invite others to join.
Cons
Bluejeans meetings require strong internet connection to conduct business meetings.
Bluejeans meetings does not support multiple languages.
I like the fact that it has a very nice and very clear video and audio quality.
Likelihood to Recommend
I have used Bluejeans Meetings for more than 3 years and i like everything about it. It makes it extremely easy to interact and engage with other colleagues regardless of where they are. I like its interface which is very nice and user friendly. Also, it is very easy to implement and set up.
I have been able to work effectively with partners, client other other colleagues who are based in different locations, and it was all possible due to Bluejeans meeting app, It would do away with the requirements for expensive and time consuming in-person meeting. It lets me work from home using a flexible schedule, without missing out on crucial information or decision, I could participate in significant meetings and discussion while traveling or at home. By using virtual conferences and meetings, I was able to drastically cut down on travel costs, it is really very helpful in circumstances where frequent travel is necessary for work related reasons. In our organisation almost everyone is dependent on this platform due to its outstanding video and audio quality even in the low bandwidth. Especially in our organisation it is used by Sales team to perform the demos of the product. We in IT department use it for easy collaboration with other departments and also to communicate with team members.
Pros
Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
Cons
I personally have found that it is less user friendly as compared to other platforms like zoom and Microsoft team, so there should be improvement in it UI
Sometime it is quite challenging to finds compatibility and integrations with other programs. Improving integration options and ensuring seamless compatibility with a range of devices would be beneficial for future goals.
There should be improvement in the customer support response time, as I have experienced that they take much longer time and without any satisfactory resolutions.
Likelihood to Recommend
We are using it for regular business meetings such as team meetings , inter-department meetings and also for clients meetings, it allows us to collaborate, discuss projects and share documents and presentation in real-time. After co-vid we have started working remotely so our team is distributed across different locations, here Bluejeans facilitates virtual collaboration, now team can easily connect without the need for physical presence.
We have been using Bluejeans Meetings for the past 6+ years and it has always been of great help to our organization. I personally use it for my daily meetings and what i like best about it is the video and audio quality which is very nice and clear. I like the ability to share screen, record ongoing sessions and send instant messages with Bluejeans Meetings.
Pros
Good and nice connectivity and easy to navigate user interface.
The video and audio quality which is very nice and clear.
Ability to schedule online meetings and invite others to join from anywhere anytime.
Cons
When i use Bluejeans Meetings on a web browser, there is limited access to features.
Another challenge is that it does not support multiple languages.
The sound quality and video quality is very nice.
Likelihood to Recommend
Bluejeans Meetings is a great platform for online meetings. Since we started using it, it has always been easy for us to interact with each other as long as you have internet connection. Bluejeans meetings is our primary video conferencing platform and i highly recommend it to others looking for the best and most secure application for online meetings.
Bluejeans is adopted by different teams in our organization. We have numerous clients associated with our company. Every client has his own requirement . Most of the clients are adopting Bluejeans thus enabling our organization to adopt so. The reason for adopting Bluejeans is it provides HD quality output and during pandemic time . This played a vital role in the market. Another good reason is it is reliable , easily accessible and wonderful screensharing tool . Everyone has faced pandemic and the importance of virtually connecting between people has increased across all organization. Same happened across IT too. And people were looking at security and quality. Because it was all about reaching out to employees/ colleagues for deliverables. Bluejeans has all the modern features required to complete day to day jobs. It acts like a perfect catalyst between employee's or people in organization in different department.
Pros
Conferencing
screen Sharing
Video quality
Audio quality
Sharing files
Whiteboard option
Cons
Documentation to users.
Enabling the process to easy SSO (Single Signon).
Likelihood to Recommend
- Bluejeans is best suited for work environments example: it can be used between employees, between different teams, HR can also use it for conducting interviews online, managers can use it to conduct meetings, and developers and testers can use it to discuss features or conduct meetings, BA's can use it to give demo's to client etc.
BlueJeans is being used by our team to discuss our strategy and work progress. I personally use BlueJeans for my weekly team meetings. I mainly work from home and travel very frequently, when i am travelling the biggest issue is the internet. There are many occasions where i didn't have good internet connection by still i never faced connectivity problems, which is really a big thing for me. BlueJeans also offer many features which is really helpful during video conferencing, such screen sharing, screen recording, etc. One thing which is personally very like is their Smart meeting feature where it automatically captures the important points.
Pros
Smart meeting where it automatically captures and share the important highlight of the meeting.
Good connectivity, there are very few instances where i have faced connectivity problem.
Easy to navigate user interface
Can easily share my screen during a meeting, and can also record a meeting.
Cons
Video quality is different between their desktop app version and web browser version
I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
Not a big issue but if they decrease their pricing, it will be great
Likelihood to Recommend
I find it really convenient when i need to record my meeting, because Bluejeans offer this option and it's really convenient. They also offer Smart Meeting features where it tells me important highlights of a meeting, which is another very convenient feature for me.
