Bloomfire Professional, Scientific, and Technical Services Reviews & Insights

Score8.4 out of 10

284 Reviews and Ratings

Community insights

TrustRadius Insights for Bloomfire are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access to information, allowing users to find answers and solutions on their own, without the need to reach out to others. This has proven to be a valuable feature, as it reduces dependency on colleague availability and fosters a sense of independence among users.

With Bloomfire, users also have the ability to store and access important documents, benefiting both office-based employees and those working in remote project sites. The platform's ease of navigation has been widely praised, making it effortless for users to locate the information they need. Additionally, Bloomfire serves as an educational tool, providing training materials and company knowledge to enhance professional development within organizations.

Moreover, Bloomfire facilitates communication and information sharing between employees across different locations. Its centralized nature allows for seamless collaboration among team members scattered across time zones and departments. Whether it's accessing up-to-date information related to the Covid-19 pandemic or quickly disseminating critical updates to remote workers, Bloomfire proves to be a reliable solution for efficient and effective communication.

The platform's versatility is also highlighted in specific industries such as healthcare and education. In healthcare settings, Bloomfire serves as a one-stop shop for systems used in healthcare, organizing HR applications, patient care resources, and crucial policies in one central location. For educational institutions, Bloomfire addresses document management and internal communication needs by offering a centralized repository for sharing resources, district-wide videos, curriculum materials, and more.

Overall, user experiences attest to the usefulness of Bloomfire in various scenarios. Whether it's accessing information on-demand, promoting knowledge sharing among colleagues, or facilitating seamless communication across different locations and industries, Bloomfire proves to be an invaluable tool for organizations seeking streamlined information management.

Bloomfire Reviews

50 Reviews

Professional, Scientific, and Technical ServicesAccounting8Information Technology & Services5Management Consulting4Marketing & Advertising5Market Research1Design1Research1Translation & Localization1Veterinary22Human Resources2

Bloomfire Simplified Our Knowledge Hub

Rating: 10 out of 10

Incentivized

April 8, 2022

Use Cases and Deployment Scope

Bloomfire is our knowledge hub. We have all of our guidance, reference, and research saved there. We utilize Bloomfire a little differently as we only allow SMEs to update and post. Our users have the ability to flag posts but not comment directly about or respond to questions. Bloomfire has allowed us to not have multiple versions of guides, templates, etc. in use.

Pros

Allows insight into posts that are not utilized so the team can look into why, or if needed.
Allow to publish posts quietly.
Ability to follow and bookmark posts is a feature our team uses.
Allowing copy and paste from a Microsoft document and being able to keep the formatting.

Cons

The autosave feature, while nice, causes us to have many saved but not published posts. The correct post is published but the "starter" post is also saved.
Allow for view capability of email templates that are uploaded, without having to download to see them.

Likelihood to Recommend

Bloomfire has been very well suited for our use. It's our one-stop knowledge hub. By design, we don't utilize the collaborative functionality. Any company that has information that needs to be shared, viewable by all or a subset, would benefit from Bloomfire. The management of content is very important, which is true regardless of the application being used. Implementing this solution without consideration of who will manage and curate content will result in outdated information quickly.

Jennie Hoffman, CPA

Senior Implementation Controller in Finance and Accounting at AccountingDepartment.com (Accounting, 51-200 employees)

Vetted Review

3 years of experience

View profile

Excellent Tool That Facilitates Better Internal Organization and Catalyzes Employee Happiness

Rating: 9 out of 10

Incentivized

March 25, 2022

Use Cases and Deployment Scope

Bloomfire is our primary tool for onboarding across different verticals at Kargo. When the new hires start, we choose a relevant vertical (e.g. business intelligence, revenue operations, product management) and then have access to a host of different training sessions. These sessions vary and can be in the form of videos or articles. The main problem Bloomfire addresses is needing to get employees up to speed quickly and efficiently, and allows employees to access the information most relevant to them.

Pros

Segments information resources by category.
Leverages video in tandem with slides/text to provide a diverse suite of learning formats.
Community access lets you know what people in your organization are working on currently.

Cons

I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
Live Q+A sessions for group onboarding initiatives.
Ability to label bookmarks by priority/job type.

Likelihood to Recommend

I think Bloomfire is most appropriate in a medium to large business entity since onboarding can be difficult without an organized tool to prioritize job functions. It would be most well suited for positions that incorporate data analytics/reporting and consist of regular deliverables. So for example: if an accountant wants to learn how to compile a cash flow statement but also has to turn it into a client-facing presentation, there are resources specific to internal accounting and then separate resources (also in the accounting vertical) for data visualizations and client reporting.

Maxwell Bashy

Account Manager at Kargo (Marketing & Advertising, 201-500 employees)

Vetted Review

1 year of experience

Best place to get a chance to interact with Mulesoft team directly.

Rating: 10 out of 10

Incentivized

January 28, 2022

Use Cases and Deployment Scope

We have a partnership with Mulesoft and we have Bloomfire credentials as a part of the partnership benefit. We regularly use Bloomfire to know the latest Mulesoft community updates. Also some updates with respect to Mulesoft composer with Salesforce. We usually get access to some partnership enablement sessions. We also get benefited from the Training and certifications operations guide.

Pros

Training and certification guidance
Some interesting articles on mulesoft composer with salesforce
Also some partner sales talks
Some latest updates on Mulesoft

Cons

Firstly UI should be improved
Some important articles are on last pages should be able to navigate easily
we are expecting latest techniques and updates on Dataweave concepts

Likelihood to Recommend

Bloomfire is well suited for registering easily with partnership sessions. Some sales sessions will be so informative. Some of the tech talks will help us to know the latest practices followed in the market. The latest updates on Mulesoft can be found in articles published in Bloomfire. Also, some guidelines related to Anypoint studio can be found here.

Verified User

Engineer in Information Technology (Information Technology & Services company, 1001-5000 employees)

Vetted Review

2 years of experience

Love the ease of collaboration with Bloomfire

Rating: 9 out of 10

Incentivized

January 25, 2022

Use Cases and Deployment Scope

We use it to share valuable and timely information with all of the other partners. We are constantly getting new versions of older documents and brand new documents and with Bloomfire we can easily stay up to date with the latest information. We also have the ability to comment on the materials and share ideas and questions.

Pros

Sharing information
Keeping the most up to date materials obvious
Allowing users to comment and ask and answer questions.

Cons

Not sure if it already exists, but it would be good to have a dashboard of key statitics
Have an option for a list view or the thumbnail view

Likelihood to Recommend

Bloomfire works great for managing a large database of knowledge, like whitepapers, blog posts, and other documents that you want to share openly with a large audience.
I don't think it handles security well, so I would not recommend it for confidential information, although maybe there is a feature that I am unaware of that would make that possible.

Bernhard Heine

Business Coach in Corporate at Professional Business Coaches, Inc. (Management Consulting, 1-10 employees)

Vetted Review

5 years of experience

Postive Review

Rating: 7 out of 10

Incentivized

December 23, 2021

Use Cases and Deployment Scope

We utilize it as a hub for all learning & collateral materials. Bloomfire was used instead of using Box or Google Drive like other companies.

Pros

Organize and house learning materials
A source for leadership and teams to upload collateral to take to market
There is a place for comments and feedback which is incredibly helpful

Cons

The search feature often brought up many unrelated posts that made it harder to find materials
Better organization within the UI and each post

Likelihood to Recommend

It's well suited in a work environment that utilizes cross-functional teams & collaboration. Now that most of us are WFH for a while, it's nice knowing it's a one-stop-shop for all collateral, learning materials, training & much more. [So] you're able to link and upload documents and powerpoints, which [makes] it easy to find + download what you were looking for.

Verified User

Account Manager in Customer Service (Marketing & Advertising company, 201-500 employees)

Vetted Review

2 years of experience

Extremely Useful

Rating: 9 out of 10

Incentivized

September 7, 2021

Use Cases and Deployment Scope

Bloomfire is used as a reference tool to locate answers when you need to have one in a hurry, you type in keywords and the search will return everything subject related to the keyword or search word used. Less is more, the more targeted/specific you are, the better your search results.

Pros

Search engine
Shareable information
You can like and follow any person that creates an article

Cons

I currently don't have a wish list for Bloomfire, it's working fine for what I need to do with it.

Likelihood to Recommend

There's always room for improvement, I haven't stumbled across anything yet, I'm relatively a new user with less than 6 months of experience. As it goes, I'll more likely than not have a recommendation.

Javonna Lucas

Support Assistant in Information Technology at Jackson Hewitt (Accounting, 5001-10,000 employees)

Vetted Review

1 year of experience

Bloomfire is a Great Resource

Rating: 10 out of 10

Incentivized

August 17, 2021

Use Cases and Deployment Scope

My company is using Bloomfire within the entire organization. It has become our online resource for all company-related information. It has allowed us to move from internal documents being stored in different areas and not very accessible, to being organized and readily accessible within Bloomfire. Content is added and updated seamlessly. New hires can easily find content that allows them to quickly familiarize themselves with their new company and position.

Pros

Organize content
Provide restrictions to content
Great interface
Customization per organization

Cons

Better search functionality
Compact view for bookmarked or frequently visited content
More robust editing options within content

Likelihood to Recommend

Bloomfire is best suited for an organization that wants to move internal content from paper or multiple sources into one space. Bloomfire would be less appropriate for a smaller organization.

Verified User

Manager in Finance and Accounting (Accounting company, 51-200 employees)

Vetted Review

2 years of experience

User-friendly Knowledge Base

Rating: 10 out of 10

Incentivized

August 2, 2021

Use Cases and Deployment Scope

I'm a relatively new employee to the company, and it seems like we are using Bloomfire for many things. In my role, we use it as a knowledge base of self-help articles, almost as a wiki. We also post announcements and constantly changing information like contact information here. I believe other departments use it as a dashboard with company news and information relevant to their jobs.

Pros

SSO Support - Not just another username/password to remember.
Easily updated - No strange code or obscure formatting options.
Feedback options - People can post below articles or flag articles for review.

Cons

Search function needs more SEO, but that may be because of my company's implementation.

Likelihood to Recommend

Bloomfire is useful for posting specific articles or broad overviews and technical manuals. It is only as useful as you make (and maintain) it. The way my department uses it, it's not very useful for rapid dissemination of mission-critical information, but it is useful for putting info out there for people to search for and find.

Verified User

Technician in Information Technology (Accounting company, 201-500 employees)

Vetted Review

1 year of experience

Quick and effective messaging platform for our mid sized company!

Rating: 10 out of 10

Incentivized

April 22, 2021

Use Cases and Deployment Scope

We use Bloomfire across our whole company. Bloomfire enables us to connect with coworkers in different departments and locations in the us quickly with specific questions about our products or suggestions that pertain to a unique situation that a client has.

Pros

When a coworker posts on Bloomfire or someone responds to a post we all receive an email notification. This is extremely helpful as we don't always have the time to pick up the phone.
I am able to see others questions answered and search back in the future if I have a need for the information shared.
I like that I can order my search on Bloomfire to oldest first.
I have learned more about my company and felt support from the whole team, it keeps us all connected.

Cons

Improve the video viewing.
Incorporate a previously asked questions capability.

Likelihood to Recommend

Bloomfire is well suited to our 500 employee company, it keeps us connected without being overwhelming as the quantity of the messages sent daily is not overwhelming. Bloomfire is well suited for quick snips of information and questions. I don't think group training would do well unless the video quality was improved.

Verified User

Professional in Sales (Design company, 501-1000 employees)

Vetted Review

1 year of experience

Bloomfire Review

Rating: 10 out of 10

Incentivized

April 22, 2021

Use Cases and Deployment Scope

Bloomfire is being used by the organization I work for to assist clients more effectively. Bloomfire serves as the organizations' encyclopedia for internal use of organization employees.

Pros

Bloomfire provides tons of helpful information.
Information is constantly being added to Bloomfire for internal employees to use.
Bloomfire makes helping clients easier.

Cons

There is still a ton of information that can be added to Bloomfire, which will be done overtime.
It is sometimes difficult for employees to access Bloomfire.
Bloomfire has information that may not be relevant, and needs to be removed from the database.

Likelihood to Recommend

I receive tons of phone calls daily where I rely on Bloomfire to help me assist clients. Because of Bloomfire, I am able to assist clients more effectively. I use Bloomfire so much, that some of the information in the database I have mentally recorded, and remembered on my own.

Verified User

Employee in Corporate (Accounting company, 10,001+ employees)

Vetted Review

3 years of experience

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