TrustRadius: an HG Insights company

Bloomerang CRM

Score8.1 out of 10

162 Reviews and Ratings

Top Performing Features

+89%

Social listening

The software can track constituents’ mentions of the organization on social media platforms.

Cat avg: 5.3

+52%

Digital advocacy enablement

Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Cat avg: 6.6

+39%

Integrations

The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

Cat avg: 7.2

+33%

Constituent engagement and marketing

Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Cat avg: 6.9

Worst Performing Features

-60%

Wealth screening

The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Cat avg: 6.5

-4%

Online donation options

Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

Cat avg: 7.3

+16%

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Cat avg: 6.9

Bloomerang CRM Features from Reviews

Communications and Marketing

Constituent engagement and marketing features

9.7+50%
  • Constituent engagement and marketing

    Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

    Category average: 6.9

  • Social listening

    The software can track constituents’ mentions of the organization on social media platforms.

    Category average: 5.3

  • Digital advocacy enablement

    Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

    Category average: 6.6

Reporting and Analytics

Reporting and analytics about constituents and donations

5.3-22%
  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

    Category average: 6.9

  • Wealth screening

    The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

    Category average: 6.5

Fundraising and Events

The ability to accept and process donations and manage events

7+9%
  • Online donation options

    Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

    Category average: 7.3

Security and Platform

Features related to security and general platform usage and implementation

8.8+22%
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

    Category average: 7.9

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

    Category average: 6.4

  • Integrations

    The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

    Category average: 7.2

Bloomerang CRM Features from the Vendor

Donor Database

Vendor-reviewed
  • Constituent database

    Information about donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and/or nonprofit recipients is stored in a database.

  • Constituent interaction tracking

    Capture, track, and record history of constituent donations, memberships, participation, and communications.

  • Constituent relationship management

    Link constituents to each other based on family, employer, household, and other relationships.

  • Automated workflows

    Parts of the constituent management process, like email communication and updating contact records, can be automated.

Communications and Marketing

Vendor-reviewed
  • Constituent engagement and marketing

    Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

  • Social listening

    The software can track constituents’ mentions of the organization on social media platforms.

  • Digital advocacy enablement

    Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Vendor-reviewed
  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

  • Predictive analytics

    Analytics offer insights like recommended ask amounts and warnings about donors at risk of lapsing.

  • Wealth screening

    The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Security and Platform

Vendor-reviewed
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

  • Integrations

    The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.