Blend is a great tool for mortgage originators!
Use Cases and Deployment Scope
My team utilizes Blend to capture new mortgage business. It serves primarily as an online loan application tool where both the borrower, or myself the loan originator, can input information that generates a formal loan application within our system. Blend is highly customizable, can run credit, verify employment and collect documents securely. It's highly useful and very user-friendly.
Pros
- Easy to use
- Transfers between Blend to Encompass easily
- Runs employment verification
Cons
- Adding non occupant co-borrowers can be challenging
- I wish we could mirror the client's screen in real-time so we can see where they are in the application
- The user side can be a little challenging, some fields are required to be filled out even though they are not important to the application
Most Important Features
- Transfer to Encompass
- Securely upload documents, pull credit and verify employment
- Ease of use to both Loan officer and consumer
Return on Investment
- Blend allows me to manage my pipeline easily without having to resort to Excel
- Captures things like birthdays allowing me to have a reason to call clients
- Clients love that it's a secure portal, no more replying to emails with sensitive documents
Alternatives Considered
Salesforce CMS
Other Software Used
Salesforce CMS, Encompass from ICE Mortgage Technology, Realtor.com