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Blend Reviews and Ratings

Rating: 4 out of 10
Score
4 out of 10

Community insights

TrustRadius Insights for Blend are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users have found that the software offered by Blend is a valuable tool for keeping customers organized and task lists updated in one central place. It has proven to be a huge time saver, allowing users to streamline their processes and improve efficiency. Customers in the mortgage industry have specifically found this software helpful, especially with the recent changes in the industry. They appreciate its ability to generate asset statements directly from client accounts, although not all investors allow for this feature. Additionally, Blend's software provides fast access to market-leading point-of-sale software, meeting the needs of users.

While some reviewers express frustration with the product, stating that it feels outdated and in need of improvement, many others find it useful and user-friendly. The software is highly customizable and serves as an online loan application tool for capturing new mortgage business. Borrowers and loan originators can input information and generate formal loan applications within the system. It can run credit checks, verify employment, and securely collect documents, making it a comprehensive solution for mortgage professionals. However, there are some users who feel that the software lacks certain features and would require more functionalities to continue using it. Despite this feedback, overall, Blend's software has proven to be a valuable asset for organizing customer information and facilitating streamlined loan application processes in the mortgage industry.

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