Insights from Blackbaud Financial Edge NXT Reviewers
Based on 7 verified reviews published in the last 18 months
Blackbaud Financial Edge NXT is designed to provide quick and easy visibility into your organization's spending and financial performance through custom dashboards. How, if at all, has Blackbaud Financial Edge NXT affected your visibility into your organization?
7 answeredThis report synthesizes 7 recent reviews regarding the visibility Blackbaud Financial Edge NXT provides into an organization's financial performance, particularly through its custom dashboards. Reviewers report mixed experiences with the dashboard features. While some users have found the out-of-the-box dashboards useful for monitoring treasury, expense, and project-specific activities, others have not yet fully utilized the custom dashboard tools (4 of 7 reviews mention dashboard visibility). This under-utilization appears to stem from a lack of implementation or exploration of the dashboard's capabilities, with some reviewers expressing interest in future use (3 of 7 reviews mention dashboard utilization). One reviewer stated that they have not used the dashboards at all, so there was no improvement in performance.
Dashboard visibility
4 mentionsAbout half of the reviewers (4 of 7) mention the visibility afforded by the dashboards. Some reviewers find the out-of-…
About half of the reviewers (4 of 7) mention the visibility afforded by the dashboards. Some reviewers find the out-of-the-box dashboards useful for monitoring financial activities. However, some reviewers state they have not fully utilized the custom dashboards, or have not used them at all.
Dashboard utilization
3 mentionsSlightly less than half of the reviewers (3 of 7) mention their utilization of the dashboards. Some reviewers have not…
Slightly less than half of the reviewers (3 of 7) mention their utilization of the dashboards. Some reviewers have not yet fully taken advantage of the custom dashboard tool. One reviewer stated that they haven't utilized the dashboards yet, but the leadership team has expressed interest.
Blackbaud Financial Edge NXT seeks to help non-profit organizations maintain regulatory compliance and donor/funder trust by providing strong internal controls, advanced security tools, and customizable reporting functionality. How, if at all, has Blackbaud Financial Edge NXT’s tools affected your compliance efforts or donor/funder relations?
7 answeredThis report analyzes 7 recent reviews to understand how Blackbaud Financial Edge NXT affects compliance efforts and donor/funder relations. Reviewers highlight the software's reporting capabilities and security features. Four of the 7 reviewers specifically praise the reporting and transparency the tool provides, noting its positive impact on leadership's understanding of financial transactions and the ability to make data-driven decisions. Three reviewers cite the software's compliance and security features as a key benefit, emphasizing its reliability in meeting compliance needs and its ability to manage restricted donations. However, 2 reviewers report challenges related to donor communications when using Blackbaud Financial Edge NXT in conjunction with Raiser's Edge (RE), describing it as cumbersome and less effective than other products for customized donor outreach.
Reporting and Transparency
4 mentionsA majority of reviewers (4 of 7) positively mention the reporting and transparency features of Blackbaud Financial Edge…
A majority of reviewers (4 of 7) positively mention the reporting and transparency features of Blackbaud Financial Edge NXT. Reviewers appreciate the tool's ability to provide organized and timely information, enabling effective decision-making and monitoring of activities. They also value the ease with which they can report on incoming and outgoing expenses.
Compliance and Security
3 mentionsThree of the 7 reviewers emphasize the positive impact of Blackbaud Financial Edge NXT on compliance and security. They…
Three of the 7 reviewers emphasize the positive impact of Blackbaud Financial Edge NXT on compliance and security. They cite the software's design and security controls, which ensure proper approval flows and access levels for accurate transaction handling. These reviewers also appreciate the system's reliability in meeting compliance needs and its ability to manage restricted donations through general ledger separation.
Donor Communication Issues
2 mentionsA minority of reviewers (2 of 7) express concerns regarding donor communication when using Blackbaud Financial Edge NXT…
A minority of reviewers (2 of 7) express concerns regarding donor communication when using Blackbaud Financial Edge NXT, particularly in conjunction with Raiser's Edge. These reviewers find the system cumbersome and report difficulties in achieving effective and customized donor communication, suggesting it may be less user-friendly than other products for this purpose.
What positive or negative impact (i.e. Return on Investment or ROI) has Blackbaud Financial Edge NXT had on your overall business objectives?
7 answeredThis report synthesizes 7 recent reviews to analyze the return on investment (ROI) associated with Blackbaud Financial Edge NXT. Reviewers highlighted efficiency gains, but also noted complications in the accounts payable (AP) process. Specifically, 2 of 7 reviewers cited improvements in efficiency, with one noting that reporting is very helpful for efficiency at month and quarter end. However, an equal number of reviewers (2 of 7) expressed concerns about the complexity of the AP process, with one stating that they spend a lot of wasted time trying to get ahold of someone if they have an issue. These mixed signals suggest that while some users experience a positive ROI through streamlined processes, others face challenges that may diminish the overall value.
Improved efficiency
2 mentionsSeveral reviewers (2 of 7) specifically cited improvements in efficiency after implementing Blackbaud Financial Edge NX…
Several reviewers (2 of 7) specifically cited improvements in efficiency after implementing Blackbaud Financial Edge NXT. This suggests a perceived return on investment through time savings and streamlined workflows. One reviewer highlighted the helpfulness of reporting features for month-end and quarter-end processes.
AP process complicated
2 mentionsA notable concern raised by 2 of 7 reviewers is the complexity of the accounts payable (AP) process within Blackbaud Fi…
A notable concern raised by 2 of 7 reviewers is the complexity of the accounts payable (AP) process within Blackbaud Financial Edge NXT. This complexity appears to negatively impact ROI due to wasted time and difficulties in resolving issues. One reviewer explicitly mentioned spending a lot of wasted time trying to get ahold of someone if they have an issue.
Besides Blackbaud Financial Edge NXT, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
7 answeredThis report synthesizes 7 recent reviews to identify software products commonly used alongside Blackbaud Financial Edge NXT. Reviewers also mentioned their likelihood of recommending these other software products. Blackbaud software products were mentioned by 2 of 7 reviewers. Microsoft software also appeared in 2 of 7 reviews.
Blackbaud Software
2 mentionsTwo of the 7 reviewers mentioned using other Blackbaud software products alongside Financial Edge NXT. These included B…
Two of the 7 reviewers mentioned using other Blackbaud software products alongside Financial Edge NXT. These included Blackbaud Raiser's Edge NXT and Blackbaud Tuition Management.
Microsoft Software
2 mentionsMicrosoft software was identified by 2 of the 7 reviewers. These mentions included both Microsoft 365 and Microsoft Exc…
Microsoft software was identified by 2 of the 7 reviewers. These mentions included both Microsoft 365 and Microsoft Excel.
Describe how you use Blackbaud Financial Edge NXT in your organization. What are the business problems the product addresses and what is the scope of your use case?
7 answeredThis report synthesizes 7 recent reviews to understand how organizations use Blackbaud Financial Edge NXT and the business problems it addresses. A dominant use case is to support accounting processes, cited by 6 of 7 reviewers. These processes include general ledger, budget management, accounts payable, and journal entries to incorporate payroll, bank activity, and accounts receivable. Three reviewers specifically mention the software's integration with Raiser's Edge, which eliminates duplicate data entry between systems and allows users to transfer skills between the two due to similar interfaces. However, 2 reviewers raised concerns about the AR (Accounts Receivable) module, specifically regarding challenges and a split of functionality between different views.
Accounting Processes
6 mentionsA large majority of reviewers (6 of 7) use Blackbaud Financial Edge NXT to manage core accounting processes. These incl…
A large majority of reviewers (6 of 7) use Blackbaud Financial Edge NXT to manage core accounting processes. These include managing the general ledger, budgets, and accounts payable. Reviewers also use it for journal entries, incorporating payroll, bank activity, and accounts receivable, indicating comprehensive accounting management.
Integration with Raiser's Edge
3 mentionsThree reviewers specifically highlight the value of integration with Raiser's Edge. This integration streamlines operat…
Three reviewers specifically highlight the value of integration with Raiser's Edge. This integration streamlines operations by eliminating the need for duplicate data entry and allows users to apply skills learned in one system to the other due to interface similarities.
AR Module Issues
2 mentionsTwo reviewers cite issues with the AR module. These issues include challenges arising from the split functionality betw…
Two reviewers cite issues with the AR module. These issues include challenges arising from the split functionality between different views, specifically in the context of benefit billing. One reviewer expresses hope for improvement once the AR module is fully transitioned to a web view, while also noting past negative experiences.
Please provide some detailed examples of areas where Blackbaud Financial Edge NXT has room for improvement.
7 answeredThis report synthesizes 7 recent reviews to identify areas for improvement in Blackbaud Financial Edge NXT. Reviewers indicated some challenges with journal entries and reporting. Specifically, 2 of 7 reviewers mentioned difficulties related to journal entries when transitioning from the database to the web-based version. Another 2 of 7 reviewers expressed a need for more flexibility in custom reporting and noted that report writing can be complex. These points suggest potential areas where Blackbaud Financial Edge NXT could enhance user experience and functionality.
Journal entry issues
2 mentionsTwo of the seven reviewers cited issues with journal entries. The transition from a database to a web-based system appe…
Two of the seven reviewers cited issues with journal entries. The transition from a database to a web-based system appears to have introduced complications, making journal entries more difficult compared to the database version.
Reporting and flexibility
2 mentionsTwo of the seven reviewers expressed concerns regarding reporting capabilities. They specifically mentioned the complex…
Two of the seven reviewers expressed concerns regarding reporting capabilities. They specifically mentioned the complexity of report writing and a desire for greater flexibility in creating custom reports.