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Bitochon Sales CRM Portal

Score8.7 out of 10

7 Reviews and Ratings

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What is Bitochon Sales CRM Portal?

Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.

Categories & Use Cases

Bitochon Sales CRM Portal Key Features

Learn about the best (and worst!) features Bitochon Sales CRM Portal has to offer, as determined by TrustRadius' reviewers.
Based on 7 ratings of Bitochon Sales CRM Portal's features
View all Bitochon Sales CRM Portal features

Top Performing Features

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.6

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8

  • Interaction tracking

    Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

    Category average: 8.1

Areas for Improvement

  • Forecasting

    The software helps users accurately forecast sales based on volume and conversion metrics.

    Category average: 7.4

  • Custom objects

    Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

    Category average: 6.5

  • Social engagement

    The software can facilitate and track engagement with customers via social channels.

    Category average: 6.8

Bitochon Sales CRM Portal Reviews

What users are saying about Bitochon Sales CRM Portal.
View all Bitochon Sales CRM Portal reviews

Bitochon Sales - a successful and fairly competitive CRM!

Incentivized
Prashant ChoudharyView profile
Business Development Manager in Sales at EMTEX ENGINEERING PRIVATE LIMITED (201-500 employees employees)

Pros

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.

Cons

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes

Return on Investment

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments

Alternatives Considered

Zoho CRM

Other Software Used

Zoho CRM, Salesforce Commerce Cloud, Presence Inbound