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Bitium

Score8.9 out of 10

4 Reviews and Ratings

What is Bitium?

Bitium from the relatively new company (2012) of the same name is an identity and access management (IAM) platform for SMBs / mid-market companies featuring single sign-on (SSO), automated account creation and provisioning aids, directory integration, extra security features (e.g. two-factor authentication) and analytics. Pricing starts with core features for $2 per user per month with the Business Edition, or with expanded features for $4 and $6 per user per month with the Business Plus and Unlimited editions, respectively.

Categories & Use Cases

Bitium, your password (is) safe!

Pros

  • Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc.
  • Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it.
  • Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease.

Cons

  • Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet.
  • Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic.
  • Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for.

Return on Investment

  • Everyone is now required to have A-level passwords, so the overall level of security has increased a lot.
  • Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used.

Alternatives Considered

None

Other Software Used

Asana, Conga ActionGrid, Bloomfire, Box, MapAnything, Pardot