TrustRadius: an HG Insights company

Birdeye

Score7.9 out of 10

218 Reviews and Ratings

What is Birdeye?

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Businesses can use Birdeye’s platform to manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

Birdeye’s local business listing management tool, used to show up everywhere customers search for improved SEO and a better rank.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States, New Zealand, Canada, Mexico, Australia, Puerto Rico, Netherland

FAQs

What is Birdeye?
Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.
What are Birdeye's top competitors?
SOCi, Podium, and Reputation.com are common alternatives for Birdeye.