Bigtincan Reviews & Insights

Our [organization] uses Bigtincan Hub for elected official and committee meetings. We use the product to manage our business papers (including confidential), monitor access, restrict sharing and data leakage. We have internal staff as well as external members that access the system using iPads or laptop PC's.

Bigtincan Hub is a very well suited solution for board and other meeting management if your organisation values security and centralisation of document distribution. It has allowed us to eliminate paper based documentation for meetings, and provides meeting members instant access to documents and meeting information that can be updated by staff, as required instead of continually reprinting information.

Our organization has numerous systems that house data and processes we need to cite on a daily basis. BTC allows us to aggregate this information onto a single platform. Forms and information previously only accessible via desktop or behind our firewall are now accessible mobile and at anytime from iPads, iPhones, Smartphones or laptops.

BTC is well suited for a mobile environment where information needs to be pushed continuously to a remote or field based work force. It is not appropriate for organizations that congregate in an office or have heavy use of desktops and laptops; there are other applications that are better suited for this environment.

We currently use Bigtincan as our Sales and Marketing Enablement platform, specifically around content storage and delivery. It is being used by several departments across the organization, but not all of the organization. It serves as a one-stop for content storage where our sales teams can search for content, create content packs of different materials to present to customers, share directly from the app and access content offline when there is no access to wi-fi. We also utilize with our marketing teams to see which content is being used by the sales team, shared with customers and ultimately opened by the customers.

If you do not have a lot of product lines (i.e. no more than 50), then this is the solution. This also needs a file level structure and organization so individual files/content can be tagged or utilized. Overall, I would recommend as they are changing and growing at a rapid speed.

My company used BigTinCan (BTC) as a tool for the sales teams. We have 8 vehicle franchises and all salespeople were required to have an iPad to access daily and weekly sales training modules, new vehicle e-brochures, inventory, DMS etc. I was responsible for adding new members, creating training content and administering updates and maintenance of the system. I also had an entire training course for service advisors on the system.

The biggest impairment to its use was individuals breaking or losing their iPads and not replacing them.