BigTime Software Reviews and Ratings

Use Cases and Deployment Scope

Our Architecture firm of around 10 is currently using BigTime Software to manage project time frames and budgets, enter/submit timecards, and generate and send invoices. We are also able to receive payments using BigTime Wallet directly to the software.

The BigTime Software platform has allowed us to keep everything project related all in one place and be able to pull data/reports that can and look at project budgets, project time frames, staff utilization, estimates, remaining, and projections of hours and fees of contracted work.

Using BigTime Software has allowed staff and Project Managers alike to have a better view of hours remaining on a task and be able to manage projects more proactively, which helps with efficiency and client relationships.

We have found the BigTime Software interface to be user friendly and clean. Although the software platform is very capable of all our needs, it does not feel overwhelming or cluttered.

We are using the lower to mid-level tier of options and for our needs it has been working really well.

Likelihood to Recommend

I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company.

BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management.

BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.

Use Cases and Deployment Scope

I required an expense report for no reimbursable items, [...] was very helpful in creating the report and providing suggestions for the report. Thanks [...]!

Likelihood to Recommend

BigTime Software has been valuable in creating custom billing / rates / expenses for our clients. It has decreased the amount of time required for invoicing and is more configurable than our last system, which will positively impact how we grow as an organization and our ability to service our clients. We have found BigTime Softwareto be user friendly, and our staff have found improvements in how they can bill time and expenses.

Use Cases and Deployment Scope

We use it for time and expenses tracking and invoicing our clients.

Likelihood to Recommend

I had a problem with an invoice payment not posting through to Sage today and I was able to chat quickly with Nate H. He was very helpful in figuring out how to solve the problem.

Use Cases and Deployment Scope

Currently using Big Time for Time, Expense tracking and also as a project management tool! So far its been great! It has so many great things it can do, and we are still learning! Tyler G. helped me today in their customer service Chat, and it was great. He gave me an anwer straight away, he was quick and professional!

Likelihood to Recommend

I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform.

Use Cases and Deployment Scope

We use BigTime as a time reporting, tracking utlitization Project cost

Likelihood to Recommend

During my last year, the sales, execution and support team have been great.

Extremely impressed.

Use Cases and Deployment Scope

Our firm uses BigTime Software to track time and invoice clients. It integrates with our accounting system; however, it is not without kinks that require manual edits.

Likelihood to Recommend

Recommendation would be based on company size and if the company has someone willing to undertake the initial configuration. An internal team member for our firm was able to spearhead the project and make adjustments. There are still manual updates that need to be keyed for each LEDES invoice created; this is time consuming and would be a huge stumbling block if we created hundreds each month. When rates need to be updated, the system requires an across the board update for each client instead of recognizing the dates that require the rate update. With that said, the a/r aging dash board is beautifully set up and inputting payments is very easy.

Use Cases and Deployment Scope

It's our timekeeping system. We track billable hours for employees against contracts, which are then used for billing clients. We also track non-billable hours such as holiday, PTO (Paid Time Off), etc.

Likelihood to Recommend

I had good technical help from Sierra T., who was able to figure out an issue we had with some hours not showing on all reports for an employee.

Use Cases and Deployment Scope

We use BigTime for time and entry, using tasks and work codes assigned to a staff member. We also utilize the budget section as well as the Quick Books and tax software integration system.

Likelihood to Recommend

In the beginning we felt the software was not suited for an accounting firm. It seemed it was more geared towards a company that only has a few projects yearly. However, the company worked diligently with us to get the product to work how we needed it to. We are still working out some kinks but are happy with the results so far.

Use Cases and Deployment Scope

We use BigTime as our timekeeping/expensing and invoicing application. A great aspect is that we use QuickBooks as our bookkeeping application, BigTime is compatible and able to automatically sync with QuickBooks throughout the day to ensure that both systems reflect the same information.

Likelihood to Recommend

BigTime works well for companies that bill their clients by the hour, and that have multiple hourly rates depending on what task is being performed. It allows each employee to input their own time and expenses, and also allows their supervisors to review the input time/expenses before invoicing the client. The flexibility to input time/expenses on your desktop, laptop, or phone is a good feature. The customer service response can be slow at times, although recently they have had quicker response times, so I believe they are striving to improve that aspect.

Use Cases and Deployment Scope

We use BigTime Software as a practice management software in my firm. We use it for time tracking, engagement management, client information tracking, and billing. When I started researching practice management software, I was looking for software that synced with Quickbooks desktop that would track time and projects and manage clients. This software was one of the only ones that filled all my criteria.

Likelihood to Recommend

For the price and it's capabilities, it is the best practice management software out there. I tested quite a few before I purchased this one. Lots of software syncs with quickbooks online, but very few sync with quickbooks desktop and that makes this one unique. My firm is a full service accounting firm and we manage over 1,000 personal tax projects and hundreds of bookkeeping and accounting engagements and BigTime does this well. It's client information management could be better and ability to produce reports could use improvement. Also when syncing, sometimes transactions are doubled and it is difficult to remove the second transaction.