Excellent tool for alert correlation and enrichment
Pros
- Alert correlation feature helps in grouping similar alerts together
- Alert Enrichment to enhance the data after it arrives on the tool
- Integration with multiple tools
- The console is very user friendly and provides ease of administration
Cons
- Tool should have a feature to query the data
- The dashboard feature needs improvement
- It should have a dark mode
Most Important Features
- Since we have multiple monitoring tools, it provides native or custom integration features
- It provides a consolidated view of alerts on the console and makes the lives of the Operations team easier
- It has auto shares features which helps is automatic ticket creation
Return on Investment
- BIgPanda is very easy to implement and use
- Better than the previous tool, provides more functionality
- BIgPanda's alert enrichment feature very helpful
Alternatives Considered
BMC TrueSight Vulnerability Management for Third Party Applications and Moogsoft
Other Software Used
New Relic, Splunk Enterprise, Devo Data Analytics Platform, System Center Operations Manager, Nagios XI, Nagios Core, OpsGenie, ServiceNow IT Service Management
