TrustRadius Insights for BetterCloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Features: Many users have found BetterCloud's features helpful in managing tasks effectively. They appreciate the ease of use and integration with email clients, as well as the ability to create custom workflows and reports. The Google Drive file auditing, alert configuration, automation security reporting, and integration with GSuite tools are also highly valued by reviewers.
Automation: Reviewers have praised BetterCloud for its automation capabilities. Users appreciate the ability to automate actions and manage access through triggers, which helps streamline processes and save time. The data loss prevention feature is also highlighted as a valuable tool for maintaining security.
Customer Service: Several users have expressed satisfaction with BetterCloud's customer service. They report having a positive experience with the support team and appreciate their responsiveness and willingness to assist with any issues or questions that arise.
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BetterCloud Reviews
1 Review
Professional, Scientific, and Technical ServicesInformation Technology & Services1
Our organization uses BetterCloud to manage our Google domain. We use it across the entire organization to manage user account provisioning, email signature creation, application administration, directory management, and dynamic reporting. BetterCloud provides an easy to use interface that allows me to me to be much more efficient with my time. It helps provide automation for the simple, routine tasks.
Pros
BetterCloud makes it incredibly easy to provision a number of users at the same time. Their Google Sheet integration means that you can import a list of users and have their accounts created immediately.
BetterCloud provides a very good email signature creation and management tools with the ability to deploy and manage different signatures for different departments.
BetterCloud provides a wide variety of canned reports, but also allows users to create reports with easy drag-and-drop functionality.
Cons
Since BetterCloud is hosted on the Google Apps engine, I have occasionally had problems with it. Due to the fact that our network load-balances across two internet links, if the connection changes dynamically I will usually have to log out and back in.
Likelihood to Recommend
BetterCloud is well suited to IT departments that are growing rapidly and/or understaffed. They can increase the effectiveness and reach of a single admin, while providing a wide array of functionality to accomplish a wide range of goals. It is well suited for those who want to purchase a single tool that can perform many common actions and provide more control than Google Apps itself.