TrustRadius Insights for Barracuda Web Application Firewall are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Effective Spam and Junk Email Filtering: Users appreciate the ability of the Barracuda web app firewall to effectively filter spam and junk email, preventing clutter in their inbox. Several reviewers have mentioned that this feature has significantly reduced the amount of unwanted emails they receive.
Intuitive Graphical User Interface: The intuitive graphical user interface of the Barracuda web app firewall is highly praised by users, as it makes navigation and understanding of the software easy. Many reviewers have mentioned that they were able to quickly familiarize themselves with the UI, leading to a seamless user experience.
High Performance and Reliability: The Barracuda web app firewall is commended for its high performance and reliability, making it easy to manage. Numerous users have expressed satisfaction with the consistent performance of the firewall, stating that it has successfully protected their network without any downtime reported over several years.
-Barracuda Web Application Firewall is being used to protect all our on prem applications -It protects against all layer 7 web attacks like SQL injection, XSS, etc -It provides protection against top ten Owasp as well -It provides protection against bot attacks -It provides protection against Dos attacks, - It mitigates Dos attacks as well, - It has a content updates as well that provides mitigates against zero day attacks, - the URL and Parameter profile has a very granularity to mitigate false positives, -learning if the traffic also provides easy to make an application ready to enforce in blocking
Pros
Attack patterns are regularly updates through contents via Barracuda Web Application Firewall update servers
Bot Protection has a good line feature to verify between the genuine clients like browsers and bots
Dos Protection also good level of protection to mitigate Layer 7 attacks
Allow Deny Rules provides a lot of granular controls to allow and deny the traffic
URL profiles has a very granular control to mitigate false positives
Parameter profiles has a very granular control to mitigate false positives
Risk score feature for the clients to mitigate attacks is also very good feature
Client fingerprint module can be used against malicious user to enhance security
Separate XML and JSOn profile for all the URL profiles of the application is plus
API security is very much effective and shadow API can also be identified
Cons
STM crashes sometimes happen due to unusual traffic pattern
Obfuscation on the client side user credentials which appears in the developer tools of browser
URL Profiles redundancy during the learning of traffic needs to be fixed
Dos Protection should be more granular like escalation period to throw JS challenge, Captcha and rate limit when escalation period hits until the WAF stops the attack
Client Fingerprinting should work as expected when verifying the clients as in rare some scenarios, it creates issues
Likelihood to Recommend
-Companies have to focus on budget like their budget is very strict -Companies have less number application to protect and they want performance rather than protection of numerous number of applications -Where load balancing is less priority and application security is the only focus -Companies doesn’t want to spend too much on WAF engineer to handle it and require an admin with less knowledge as it provides very easy interface to handle it - It is best where companies need to stay away from additional charges from using Dos, Bot, client fingerprinting, rate limiting, risk scoring featues
Verified User
Engineer in Information Technology (10,001+ employees)
Previously used a virtualised TMG server that slowed our internet connection as it didn't have the required throughput. Switching to a dedicated solution improved throughput and provided more granular control over the Firewall. It also gave us a failover for the web-filter, allowing us to maintain our dedicated web-filter whilst the Barracuda unit provided continuity of service.
Pros
Easy to use management interface
Granular control of processes
Excellent reliability - have had zero downtime over the last 5 years
Cons
Reporting can be a little difficult
Quick block/unblock is hidden away
Live view of traffic shows lots of web 'furniture'
Likelihood to Recommend
Easy to use and reliable, with very little maintenance required and zero downtime to date. For the education sector, ease of use is hugely important as IT Managers/Technicians are often "Jack of all trades" with a good, broad general knowledge but perhaps lacking specific expertise in certain aspects. Being provided with easy-to-follow tutorials and instructions has been very useful in setting up and configuring the firewall, especially as my background is more in desktop support.
Verified User
Professional in Information Technology (51-200 employees)
It has been a best product for us as an MSP and also for our clients. Some of our clients used to get hit with phishing attempts 5 - 7 times a day and this has reduced that to almost 98%. The checks that it performs to analyse the emails is record breaking and will only allow emails to go through if they pass these check. Would highly recommend this product as a solution.
Pros
Email Filtering and Inspection
Web-based intrusions and attacks
Traffic Patterns
Cons
More features in Web UI
Integrated Control
Allow user feedback before newer firmware versions
Likelihood to Recommend
Best Suited for Customer Environments with O365 Setup - Would recommend it for small, medium, or even large-sized organizations. Need to make some adjustments if you have an automated email setup for some apps.
Verified User
Partner in Information Technology (11-50 employees)
We block entire countries which is a balancing act as we are global, but with increased risks of brute force, attacks we us [for] the firewall [is] our first line of defense.
Pros
We can block entire countries.
Support is Awesome.
Setup is straightforward and adding licenses is easy.
Cons
Some ports are open by default which if not caught can leave us wide open for attacks.
Likelihood to Recommend
After we were hit with a brute force attack, we [...] had to recover servers from backups. [So,] we used the firewall to block the county where the attack originated and closed additional ports.
Verified User
Technician in Information Technology (51-200 employees)
We are a reseller of Barracuda products. Therefore we sell and implement it at our clients' sites. These appliances are available as a physical or a virtual instance. For companies that are hosting applications/databases in the cloud, this is a must.They provide security as well as bandwidth "conditioning" for the users and the company data. A huge selling factor is that the appliance provides SD-WAN without the overhead cost that you would incur if being provided through the ISP.
Pros
SD-WAN
Traffic conditioning
Reasonable cost
Cons
Learning curve to implement
If using SD-WAN, multiple devices required
Likelihood to Recommend
If you have a database in AWS or Azure with a lot of transactions, SD-WAN is a must. This appliance provides the needed feature at a fraction of the cost of going through an ISP. If you do not have lots of application "transactions" an F series firewall would be more appropriate (and also less expensive).
Verified User
Director in Information Technology (11-50 employees)