#1 most frequent
United States of America
91.5%43 installations of 47
What is Barracuda Email Protection?
Barracuda Email Protection is an email security solution that uses machine learning to provide protection against threats. It combines email gateway defenses and API-based inbox defense to prevent attacks, respond to threats in real time, and secure Microsoft 365 data.
Categories & Use Cases
Top Performing Features
Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 9.1
Threat Detection
Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.
Category average: 8.7
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4
Areas for Improvement
Customizability
Customizing email security gateways can improve detection capabilities
Category average: 7.7
Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.2
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5
Who Buys & Uses Barracuda Email Protection
#2 most frequent
Austria
2.1%1 installation of 47
#3 most frequent
Canada
2.1%1 installation of 47
Trusted for 4 Years
Use Cases and Deployment Scope
As an MSP we have been using Barracuda Email Protection for ourselves and many clients for over 4 years. Support Team has always been quick whenever needed. They had help us configuring email security while migrating email system from on premises to cloud or vice versa. It blocks most phishing and junk emails effectively. Encryption, bulk detection and content policies are super helpful. We occassionally see a few spam emails still slip through, which is why I’m giving it a 9 instead of a 10. Its not major issue but it’s something we hope improves in future. Regardless we consistently recommend Barracuda Email Protection to all of our MSP clients.
Pros
- bulk email detection
- [...] Message was blocked due to No PTR Record ()
- [...] - Message was blocked due to Spam (Machine learning)
Cons
- [...] - email passed thru even though domain it is in many block list
- [...] - it inlcudes phishing for Paypal
- [...] phgishing email
Return on Investment
- Reduced time spent on email-related tickets
- over 70% drop in email security related help desk requests
- Ability to encrypt emails helped with compliance requirements
Usability
Other Software Used
Veeam ONE, Trend Micro Worry-Free Services Suite, WatchGuard AuthPoint
Barracuda fills in the gaps that Microsoft leaves wide open
Use Cases and Deployment Scope
When we originally signed up for M365, their built-in DLP was bad and rarely caught critical items that needed protection. We needed a better solution and started looking around, and the Barracuda Email Security platform was cheap and did a good job. For us it now does spam filtering, business email continuity, DLP, malware/virus filtering, and URL-review to make sure phishing emails don't get through.
Pros
- Great job on URL-filtering, it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
- It's cost-effective and doesn't break the bank
Cons
- Their DLP is a bit inflexible and cannot handle custom additions. You either turn on the 'group' of regulations you want to protect against (PCI-DSS, HIPAA, credit cards, etc.) and take the defaults, or you don't. Nothing outside of that.
- They increased the price about 2 years ago.
Return on Investment
- As healthcare, we're heavily regulated and face fines of millions of dollars for a breach. Barracuda helps us ensure that anyone sending email out of our email system is protected even if they make a mistake and sensitive data is encrypted.
- While the MS tools were built in to M365, they didn't work great, or really at all for our needs. Barracuda cost us a little bit more, but was a cost-effective way to supplement MS and get what we needed.
Usability
Alternatives Considered
Webroot Email Security Powered by Zix
Other Software Used
Microsoft 365
Feature rich security awareness platform with deep email security integration
Use Cases and Deployment Scope
This product can be used in order to educate people on how to be more aware of security risks in enterprise and home environment.
Pros
- Training implementation
- Custom templates
- Default libraries
Cons
- Responsiveness
- User interface
- Customizing campaigns
Most Important Features
- Training
- More awareness
- Deep integration with our email security platform
Return on Investment
- Less problems for the security team.
- Our staff is more aware.
- No more possible malware attacks via email.
Alternatives Considered
KnowBe4 KCM GRC Platform
Barracuda Security Awareness Training Review
Use Cases and Deployment Scope
This product helps bolster the human element of cybersecurity.
Pros
- Educating
- Proventing
- Ease of Use
Cons
- Better sales materials
- easier to use control portal
- Warning for IT staff when project is started
Most Important Features
- The test run of fake phishing emails
- reports
- training
Return on Investment
- Less password stealing incidents
- More security awareness
- Outside of work benefits
Alternatives Considered
Proofpoint Insider Threat Management (ObserveIT)
Other Software Used
Panda Patch Management, Panda Systems Management, Barracuda Backup
A solid platform with great tools, slightly let down by a clunky UX
Use Cases and Deployment Scope
We use this to help train our users about phishing and other forms of email attacks, as well as the general risks of cybercrime. This helps to strengthen the last line of defense - the human behind the keyboard. The tool also allows us to test our endpoint protection products using the collection of file-based attacks.
Pros
- USB key attack testing
- Training and reporting
- SMS attack testing
Cons
- The interface is very dated and cumbersome
- Setup was not as simple as it should have been
- Some of the training that is supplied has a thick American accent which puts users off
Most Important Features
- SMS and call training
- Reporting on failures - including how far the fake attack got
- Single Sign of via Azure AD
- In built and included free training for users
Return on Investment
- This tool was supplied free with out Email Security, so its come at no cost
- This tool has helped us meet requirements by our insurance to train users on the risks of phishing
- However, the dated interface slows down what should be seamless adoption
Alternatives Considered
Microsoft 365 (formerly Office 365)
Other Software Used
Barracuda Cloud-to-Cloud Backup, Barracuda Email Security Gateway, Barracuda Cloud Archive (Sonian), Barracuda Essentials, Microsoft 365 (formerly Office 365)
