Barracuda Email Protection

Score10 out of 10

40 Reviews and Ratings

What is Barracuda Email Protection?

Barracuda Email Protection is an email security solution that uses machine learning to provide protection against threats. It combines email gateway defenses and API-based inbox defense to prevent attacks, respond to threats in real time, and secure Microsoft 365 data.

Categories & Use Cases

Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 9.1
Threat Detection
Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.
Category average: 8.7
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4

Customizability
Customizing email security gateways can improve detection capabilities
Category average: 7.7
Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.3
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5

Verified User

Partner in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

As an MSP we have been using Barracuda Email Protection for ourselves and many clients for over 4 years. Support Team has always been quick whenever needed. They had help us configuring email security while migrating email system from on premises to cloud or vice versa. It blocks most phishing and junk emails effectively. Encryption, bulk detection and content policies are super helpful. We occassionally see a few spam emails still slip through, which is why I’m giving it a 9 instead of a 10. Its not major issue but it’s something we hope improves in future. Regardless we consistently recommend Barracuda Email Protection to all of our MSP clients.

Pros

bulk email detection
[...] Message was blocked due to No PTR Record ()
[...] - Message was blocked due to Spam (Machine learning)

Cons

[...] - email passed thru even though domain it is in many block list
[...] - it inlcudes phishing for Paypal
[...] phgishing email

Return on Investment

Reduced time spent on email-related tickets
over 70% drop in email security related help desk requests
Ability to encrypt emails helped with compliance requirements

Usability

Other Software Used

Veeam ONE, Trend Micro Worry-Free Services Suite, WatchGuard AuthPoint

Verified User

C-Level Executive in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

When we originally signed up for M365, their built-in DLP was bad and rarely caught critical items that needed protection. We needed a better solution and started looking around, and the Barracuda Email Security platform was cheap and did a good job. For us it now does spam filtering, business email continuity, DLP, malware/virus filtering, and URL-review to make sure phishing emails don't get through.

Pros

Great job on URL-filtering, it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
It's cost-effective and doesn't break the bank

Cons

Their DLP is a bit inflexible and cannot handle custom additions. You either turn on the 'group' of regulations you want to protect against (PCI-DSS, HIPAA, credit cards, etc.) and take the defaults, or you don't. Nothing outside of that.
They increased the price about 2 years ago.

Return on Investment

As healthcare, we're heavily regulated and face fines of millions of dollars for a breach. Barracuda helps us ensure that anyone sending email out of our email system is protected even if they make a mistake and sensitive data is encrypted.
While the MS tools were built in to M365, they didn't work great, or really at all for our needs. Barracuda cost us a little bit more, but was a cost-effective way to supplement MS and get what we needed.

Usability

Alternatives Considered

Webroot Email Security Powered by Zix

Other Software Used

Microsoft 365

Kristian Morozov View profile

Network & Security Support Engineer in Information Technology at Kappa Data (11-50 employees employees)

Use Cases and Deployment Scope

This product can be used in order to educate people on how to be more aware of security risks in enterprise and home environment.

Pros

Training implementation
Custom templates
Default libraries

Cons

Responsiveness
User interface
Customizing campaigns

Most Important Features

Training
More awareness
Deep integration with our email security platform

Return on Investment

Less problems for the security team.
Our staff is more aware.
No more possible malware attacks via email.

Alternatives Considered

KnowBe4 KCM GRC Platform

Jordan White View profile

IT Systems Consultant in Sales at Complete Computing Inc (11-50 employees employees)

Use Cases and Deployment Scope

This product helps bolster the human element of cybersecurity.

Pros

Educating
Proventing
Ease of Use

Cons

Better sales materials
easier to use control portal
Warning for IT staff when project is started

Most Important Features

The test run of fake phishing emails
reports
training

Return on Investment

Less password stealing incidents
More security awareness
Outside of work benefits

Alternatives Considered

Proofpoint Insider Threat Management (ObserveIT)

Other Software Used

Panda Patch Management, Panda Systems Management, Barracuda Backup

Luke Page View profile

IT Intrastructure Engineer in Information Technology at Mabey Hire (201-500 employees employees)

Use Cases and Deployment Scope

We use this to help train our users about phishing and other forms of email attacks, as well as the general risks of cybercrime. This helps to strengthen the last line of defense - the human behind the keyboard. The tool also allows us to test our endpoint protection products using the collection of file-based attacks.

Pros

USB key attack testing
Training and reporting
SMS attack testing

Cons

The interface is very dated and cumbersome
Setup was not as simple as it should have been
Some of the training that is supplied has a thick American accent which puts users off

Most Important Features

SMS and call training
Reporting on failures - including how far the fake attack got
Single Sign of via Azure AD
In built and included free training for users

Return on Investment

This tool was supplied free with out Email Security, so its come at no cost
This tool has helped us meet requirements by our insurance to train users on the risks of phishing
However, the dated interface slows down what should be seamless adoption

Alternatives Considered

Microsoft 365 (formerly Office 365)

Other Software Used

Barracuda Cloud-to-Cloud Backup, Barracuda Email Security Gateway, Barracuda Cloud Archive (Sonian), Barracuda Essentials, Microsoft 365 (formerly Office 365)

Mimecast Advanced Email Security

Microsoft Defender for Office 365

Barracuda Email Protection

What is Barracuda Email Protection?

Categories & Use Cases

Key Features

Top Performing Features

Anti-malware

Threat Detection

Management Tools

Areas for Improvement

Customizability

Sandboxing

Data Loss Protection

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Other Software Used

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