Transportation and Warehousing
1.8%223 installations of 12,508
The number one reason why we signed up for the software was so that we could streamline the on-boarding e-signature process with all employees but it turns out that the e-signature software has bugs that have not been fixed for over 2 months, since we first inquired for this to be fixed. During those 2 months we kept following up with the support team and their answer was "our specialists are still looking into this issue."
Finally, I asked for a refund and Ramona Brown got back to me saying "the account has still been usable." Very disappointed in the software and customer service. I will be leaving negative reviews online.