We utilize the hiring, timekeeping, performance management, and payroll modules of BambooHR®. The system supports our business by providing our employees with a user-friendly system to stay connected and keep communications in one location. It has allowed us to bridge communication gaps that we previously experienced with our prior system while providing our employees with a secure portal for all of their employment resources.
Pros
Recruiting- communications are easy for both the internal team and candidates
Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
Cons
I would love the ability to create sub folders within the company resource folders
I have ran into a few small issues with the total compensation statement and getting information to tie over correctly
An integration with JP Morgan's 401k portal would be amazing
An integration with Employee Navigator would be a game changer
Likelihood to Recommend
BambooHR® is great for a small to mid-size company looking for a user friendly aesthetically pleasing solution. The payroll side is very well integrated and offers no blackout periods. I appreciated when product updates occur such as tying over holiday pay into payroll to make the system even more seamless.
We use BambooHR for our primary needs of Onboarding Documentation and for Clocking In and Out with a geolocation, but it is also used for Document Storage and Record keeping. It is an easy way for staff to look up information on Team members when needing to swap shifts, or to update Tax Documents.
Pros
Everything together in one place.
Easily configure the layout to serve your needs.
Updating or adding functionality is easy.
Cons
Searches could be cleaner
Timesheet should work off of rolling 24 hour clock
Timesheet should have geofencing
Likelihood to Recommend
Onboarding Documentation and for Clocking In and Out with a geolocation, but it is also used for Document Storage and Record keeping. It is an easy way for staff to look up information on Team members when needing to swap shifts, or to update Tax Documents. Timekeeping could be better with Geofencing.
I handle the payroll side of BambooHR for my organization. One of the biggest problems BambooHR has helped us address is a disconnect between payroll and HR. By integrating these functions into one program, errors are reduced--for example, BambooHR would prevent a situation where an employee was terminated on the HR side but payroll was not notified or missed an email. By integrating the functions, room for human error is greatly reduced.
Pros
Integration of payroll and HR
User-friendly interface
Ease of use for managers to view and approve PTO
Cons
Lack of an import function for commission-based employees
Lack of integration with certain retirement plan administrators for 401(k) contributions
No ability to enter recurring negative pay
Likelihood to Recommend
BambooHR is fairly well suited for most situations. It would thrive in scenarios where many employees are paid a set salary, or a combination of salary and hourly, and where payroll is pretty straightforward with few situations outside the ordinary. Companies with many commission-based employees and/or many unusual situations may be benefited by exploring other options--though BambooHR can certainly still work.
VU
Verified User
Supervisor in Finance and Accounting (Logistics & Supply Chain company, 51-200 employees)
BambooHR is used by the entire organization as the primary HR Management system. The system manages the onboarding, offboarding and job information for all of the company's employees.
Pros
Good interface
Available Mobile App
Easy to use
Cons
Custom checklist functionality could use improvement
Pro-Rated vacation hours do not round up. Leaving fractions of an hour which would likely never be used
Likelihood to Recommend
[BambooHR is a] very effective and simple HR management system. It meets the requirements of the company due to its available features. Some features can do for a little improvement but it's not a deal breaker.
We started using Bamboo HR to measure the employee turnover rate and then to on-board employees having them complete the applications via e-signature.
Pros
Employee profile filter.
Cons
E-signature feature.
Customer service.
Refund policy.
Likelihood to Recommend
The number one reason why we signed up for the software was so that we could streamline the on-boarding e-signature process with all employees but it turns out that the e-signature software has bugs that have not been fixed for over 2 months, since we first inquired for this to be fixed. During those 2 months we kept following up with the support team and their answer was "our specialists are still looking into this issue."
Finally, I asked for a refund and Ramona Brown got back to me saying "the account has still been usable." Very disappointed in the software and customer service. I will be leaving negative reviews online.
VU
Verified User
General Manager (Transportation/Trucking/Railroad company, 11-50 employees)
