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Backupify Reviews & Insights

Score10 out of 10

25 Reviews and Ratings

Community insights

TrustRadius Insights for Backupify are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Based on user reviews, the following are the three most common recommendations for Datto Backupify:

  1. Users recommend comparing Backupify with other backup services like Backblaze or Crashplan. They highlight that Backupify has been an industry leader and is reliable.

  2. Users advise taking advantage of the trial period offered by Backupify before committing to the product. They suggest requesting a demo or running a Proof of Concept to ensure it meets their needs.

  3. Users suggest considering alternative backup solutions, such as Spanning backup, and comparing their features with Backupify. They also mention the importance of evaluating other backup services provided by competitors.

Backupify Reviews

4 Reviews

Backupify- Set it and forget it disaster recovery solution

Rating: 10 out of 10

Use Cases and Deployment Scope

We use Backupify to back up our Google and our Microsoft domains accounts for our staff. We do not back up our student accounts. This allows us to grab data that has been deleted or lost from all areas include Drive, Calendar, Email, and Contacts. It has been a great solution for disaster recovery and for malice deletion.

Pros

  • Back up Google
  • Back Up Microsoft
  • Easy recovery of data

Cons

  • The back ups from Drive don’t restore in their original folder hierarchy
  • The interface could be a bit cleaner

Likelihood to Recommend

Anywhere you are trying to back up files for Microsoft or for Google and want a disaster recovery solution is a great time to use Backupify. It is a very simple interface that includes an audit section to show all history of restorations as well. It keeps much longer back ups of files than Google does and is much easier to use than Google Vault

The Problems I've Found with Datto Backupify

Rating: 1 out of 10

Use Cases and Deployment Scope

Datto Backupify is used to back up our Gmail and Google Docs in the GSuite. The backup is used for disaster recovery and data recovery.

Pros

  • Backups up documents
  • Backups up gmails

Cons

  • When backups fail there is no notification
  • When changes are made to the platform, there is limited information
  • Support is on the whole, terrible.

Likelihood to Recommend

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
Vetted Review
Backupify
9 years of experience

Sleep better at night with ongoing cloud backup

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Backupify is a set it and forget it solution for the Office 365 suite. It is backing up the entire tenant (SharePoint, OneDrive, email, etc.) in the background.

Pros

  • Restoration of files/emails.
  • Searchable.
  • Restore to another user.

Cons

  • Multi-factor Authentication is cumbersome to set up on a new device.

Likelihood to Recommend

Simplicity in setting up is the key to its success.
Vetted Review
Backupify
2 years of experience

Great SaaS backup platform

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Backupify has been a great SaaS cloud backup solution that has the ability to grant access to end users - perfect for MSPs! With infinite retention it’s definitely worth the cost!

Pros

  • User restoration.
  • Automated backup and sync of users.
  • Easy setup for tenants.

Cons

  • Improved UI.
  • Improved Wizard to start initial sync.
  • Improved search.

Likelihood to Recommend

Perfect to ensure any retention due to random, dodgy employees deleting emails prior to resigning or just accidental deletion without realizing for months.
Vetted Review
Backupify
1 year of experience