Backup Radar, a simple must for every customer and MSP
Use Cases and Deployment Scope
Backup Radar solved a lot of issues for us. Being a MSP, with multiple customers we have a large number of individual backup jobs running across our customer base. One of the biggest challenges has always been to accurately monitor all backup jobs, and then be able to report to our customers. In Backup Radar I can now do this in a single pane of glass, be it in Azure Backups, Acronis Backups, Veeam Backups, or Spanning Backups. We got it all covered with automated monitoring, as well as reporting on schedule to our customers.
Pros
- Backup Monitoring (no successful backups in 24 hours)
- Automated Ticketing (Backup Radar logs the tickets in our PSA system)
- Automated Reporting (Daily, Weekly, and Monthly reporting)
Cons
- None offhand that I can think of
Return on Investment
- Positive, the ROI is no match compared to the integrity and business reputation value we get by using Backup Radar, as we do not "resell" Backup Radar to our customers, it is our internal monitoring and reporting tool for the customers we look after.
Other Software Used
Acronis Cyber Protect Cloud, Veeam Data Platform, Spanning Backup
