Backblaze Business Backup Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

Community insights

TrustRadius Insights for Backblaze Business Backup are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive Interface: Users have consistently praised the intuitive interface of Backblaze, with many stating that it is easy to navigate and use efficiently. Some users have mentioned that they appreciate how simple it is to exclude specific items from the backup process, giving them more control over what gets backed up.

Affordability: Many reviewers have highlighted the low cost of Backblaze as a major advantage. They feel that it offers excellent value for the price, particularly because it provides unlimited backups per computer at an affordable rate. This makes Backblaze a cost-effective solution for businesses and individuals with large amounts of data to back up.

Reliability and Automation: The reliability and automation features of Backblaze have garnered positive feedback from users. Reviewers appreciate that Backblaze consistently performs daily backups without any user intervention, providing peace of mind knowing their data is being backed up regularly. Additionally, users find it convenient that they can customize a backup time that suits their preferences, optimizing the backup process without disrupting their work.

Reviews

31 Reviews

The slow cooker of backup apps: set it and forget it. Long-time customer!

Rating: 10 out of 10

Incentivized

January 3, 2024

Use Cases and Deployment Scope

Our entire organization currently uses Backblaze. It definitely helps our IT folks rest easier knowing that all of our MacBooks are backed up continuously instead of having to send nagging reminders. I've been with the organization for just over two years and we installed Backblaze on day one.

I've also used it personally with all of my family's MacBooks for the past five or six years.

Pros

Ongoing incremental backups
Easy to browse and restore specific files or directories
Saves file versions for 30+ days, so you can restore a specific version of a file if needed

Cons

It doesn't always handle updates to the app itself very seamlessly

Likelihood to Recommend

I recommend it on a constant basis. It's bailed me out more than once in the past six years, and I'm never worried about what would happen if my MacBook were to crash. I love that there's no limit to how much you can back up and it'll even back up external drives. I honestly can't think of a scenario where Backblaze wouldn't work well.

Verified User

Employee in Marketing (11-50 employees)

Vetted Review

6 years of experience

Backblaze as Our Trusted Backup Services

Rating: 8 out of 10

Incentivized

May 20, 2021

Use Cases and Deployment Scope

Backblaze used by our company as backup storage server and internal storage server, we used another service for main storage server. Backblaze is chosen because the price reason, its cheap (not the cheapest) but the quality is good but not the best . It has a good starter package too with a reasonable price. and thats why our company choose Backblaze.

Pros

Reasonable Price
Reliable Service
Well-enough Feature

Cons

Documentation
Technical Support
More Package Option

Likelihood to Recommend

In My Opinion, Backblaze is good to be used as secondary storage server . Our team has the same opinion, we can use another storage server as primary storage server. We could backup to Backblaze storage server, and use it for Internal Usage to our storage sharing in our company and integrate it with team collaboration apps (rocket chat)

Mochammad Zachri

Software Developer in Information Technology at PT Indie Marketindo Ceria (11-50 employees)

Vetted Review

3 years of experience

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Want easy backup? Use BackBlaze now!

Rating: 9 out of 10

Incentivized

May 2, 2021

Use Cases and Deployment Scope

Backblaze is being used not only internally to back up our computers, but we supply it to our users to back up their computers. Using a tool like Backblaze eliminates the need for the users to remember to plug a drive into their computers, which they will eventually forget to do. Backblaze backs up over the internet, and continuously – meaning the users' data is always backed up.

Pros

Price is unbeatable
Runs constantly in the background.
30 day retention, but can go longer.
Can send a hard drive if data needs to be recovered.

Cons

There should be better notification of issues.
Mass deployment, via MDM needs to be built better.

Likelihood to Recommend

It's great for anyone, including enterprise. This will be great for backing up your own computer, as well as your entire companies computers. Web management makes it easy to manage computers, as well as restoring data remotely. You can even set what types of files are backed up, to ensure any non-critical files are not backed up.

Justin Esgar

CEO/President - 360° IT Consulting, Server Management, IT Security in Corporate at Virtua Computers Inc. (1-10 employees)

Vetted Review

8 years of experience

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Great service, great price.

Rating: 5 out of 10

Incentivized

April 29, 2021

Use Cases and Deployment Scope

We currently use it to back up 1 of our local productions (multiple large raw and edited video, audio, and photos) and are looking to use it for hot cloud backup across the org for all local productions once we integrate with a DAM later this summer.

Pros

Support
Custom scripts
Feature suggestions

Cons

FTP integrations for large files.
NAS sync integrations for large files.
Cold storage option with a lower cost.
Ability to sync multiple regions (of different tiers).

Likelihood to Recommend

If you have small files infrequently backed up, it's a good tool. A lot of large files require an expensive appliance to lift the data to the cloud or too much time to upload. The ability to upload multiple large files using any integration with a GUI (like Cyberduck) exists but fails.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

4 years of experience

Backblaze is inexpensive cloud-based backup that just works

Rating: 10 out of 10

Incentivized

April 20, 2021

Use Cases and Deployment Scope

I am a solopreneur using Backblaze as my offsite backup.

Pros

Invisible operation.
Reliable and simple file recovery.
Helpful configuration options.
Excellent security options.

Cons

The online interface for Backblaze used to be a bit clunky, but it's smoother now. Can't come up with any missing or deficient feature for my needs.

Likelihood to Recommend

Perfectly suited for backing up an individual computer.

I do not know how well suited Backblaze is for group backup but I know that's a feature.

Verified User

Consultant in Information Technology (1-10 employees)

Vetted Review

3 years of experience

Happy customer - Easy to resell, bundle, or build in to your offering!

Rating: 10 out of 10

Incentivized

April 16, 2021

Use Cases and Deployment Scope

We use Backblaze for clients who need file-level backup (Windows or MAC agent) and also to backup some on-site NAS appliances that we have deployed with our clients with the B2 Cloud. Backblaze allows us to have one central console to manage all our client's data and we can easily see alerts if something is not backing up properly.

Pros

File-level backups
Cloud storage
Easy interface
Easy billing

Cons

Sometimes restore is slow

Likelihood to Recommend

[Backblaze] is great for off-site managed backups that are file level. Where it doesn't work is if you want a full image backup or backing up servers gets in the "not-ideal" direction.

Backblaze has a great use case and as long as you stick in the file-level backup, all is great!

Verified User

Professional in Professional Services (1-10 employees)

Vetted Review

Reseller

5 years of experience

Stay away from Backblaze at all costs.

Rating: 1 out of 10

Incentivized

April 30, 2020

Use Cases and Deployment Scope

It is being used to backup photo studio picture files.

Pros

Low price.

Cons

Their software has many issues including getting stuck uploading even tiny files.
They seriously need to work on their customer service.

Likelihood to Recommend

<div>I tried the service twice and nothing improved.</div><div>

</div><div>Their customer service is a total waste of time. They lie about throttling speed even though my computer upload speed is over 900 mbps and their service never went above 2 mbps.

</div>

Ed Esposito

Real Estate and Studio Photgrapher in Professional Services at Best Friends Photos Studio (1-10 employees)

Vetted Review

2 years of experience

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It backs up and restores securely as marketed

Rating: 8 out of 10

Incentivized

February 20, 2020

Use Cases and Deployment Scope

Backblaze is my primary backup and recovery. As the owner and sole preparer of a tax business, I need a reliable backup system. Backblaze automatically performs a nightly backup that is encrypted and stored off-site. I needed it this year, and I was able to recover my client data securely. It filled that gap and worked.

Pros

First, it backs up data period. They do what they say.
Second, the backup is automatic, which is convenient, and it's secure. Critical when you deal with other people's finances. The backups are also off-site, protecting it from fire and other disasters.

Cons

Backblaze, once installed, resides in the app tray on the lower right of windows. It's just a small menu that takes you to your website to perform recovery operations. You also have to install their little download and unzipping app after you select files to restore. I would like to see a single backup and restore interface that runs locally and handles all those details in the background.
If you have to reinstall your computer, they additionally setup and charge you for a new license, even though you have an account, you can't simply log in and reconnect to it. I didn't find this out until I saw the charge on my credit card. Now that I have the data I need downloaded, I have to call them and have the original license canceled for a pro-rated (partial) credit. I was told this is how system administrators preferred to minimize downtime. As a small business owner, I found it irritating.

Likelihood to Recommend

Essentially Backblaze is a secure off-site data backup and restoration software. It does that job, and it does that job well. That's the scenario it was designed to be used in, and it does it exceptionally well. I find that it is likely best suited for medium to large businesses that have several users for a networked computer system with multiple computers on a server. If you are a small business like myself where it's me myself and I, it's a little cumbersome to recover data and is perhaps less appropriate. What greatly attracted me to it was its price, which, for me, was $99 for an entire year. With that, I can put up with a little bit of cumbersome.

Ellwood Howard

Small Business Owner in Corporate at Great Basin Tax Service LLC (1-10 employees)

Vetted Review

1 year of experience

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Backblaze is great!

Rating: 10 out of 10

Incentivized

December 13, 2019

Use Cases and Deployment Scope

Backblaze is being used as a cloud backup location to integrate with our Cloudberry and Synology backup products. It's helped us provide more efficient backups at a substantially reduced cost compared to other providers. It's one of our core sales products and is used across the company in sales.

Pros

Simple and vast storage options.
The ability to create essentially unlimited buckets to separate backup locations between clients.

Cons

Some of the ways pricing is determined can be confusing.
No ability to use 2FA with a physical key, such as Yubikey.

Likelihood to Recommend

Backblaze B2 is perfectly suited for backups for smaller clients. It's a great product and very cost-effective when paired with another endpoint solution, but with it comes more management and more risk. The burden of testing and support is on the user and not on the cloud provider, unlike a more expensive cloud backup location.

Tyler Despain

CEO (Chief Executive Officer) in Information Technology at Rheap Data Consultants (1-10 employees)

Vetted Review

1 year of experience

Set it and forget it

Rating: 10 out of 10

Incentivized

November 12, 2019

Use Cases and Deployment Scope

I use Backblaze on my personal computer. It gives me an unlimited secure offsite backup of all my data, including connected storage devices. The price of $5/month is fantastic for the value and peace of mind I get out of it. If my computer were stolen or damaged, I would be able to request that Backblaze send me a hard drive in the mail with all my data on it.

Pros

Automatically running in the background without using too many resources.
Including external storage devices in the backups.
Price.
Notification if something seems abnormal about my backups.

Cons

The file UI in the browser is a bit slow and clunky.
I wish I could back up my NAS device, but I understand why this would not be cost-effective for Backblaze to offer.
It would be great if I could sync specific folders to another device, similar to Dropbox.

Likelihood to Recommend

For "set it and forget it" cloud/offsite backup, it's very nice. I run a home server with an attached RAID array for all my files, and it is backed up automatically to Backblaze. This gives me peace-of-mind and after the initial upload was done, I don't even notice it. For consumer NAS devices, they offer plugins to back up to their object storage solution (B2), which is more expensive than the personal device plan but necessary for those devices.

Verified User

Contributor in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

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It backs up and restores securely as marketed

Rating: 8 out of 10

Incentivized

February 20, 2020

Use Cases and Deployment Scope

Pros

First, it backs up data period. They do what they say.
Second, the backup is automatic, which is convenient, and it's secure. Critical when you deal with other people's finances. The backups are also off-site, protecting it from fire and other disasters.

Cons

Backblaze, once installed, resides in the app tray on the lower right of windows. It's just a small menu that takes you to your website to perform recovery operations. You also have to install their little download and unzipping app after you select files to restore. I would like to see a single backup and restore interface that runs locally and handles all those details in the background.
If you have to reinstall your computer, they additionally setup and charge you for a new license, even though you have an account, you can't simply log in and reconnect to it. I didn't find this out until I saw the charge on my credit card. Now that I have the data I need downloaded, I have to call them and have the original license canceled for a pro-rated (partial) credit. I was told this is how system administrators preferred to minimize downtime. As a small business owner, I found it irritating.

Likelihood to Recommend

Ellwood Howard

Small Business Owner in Corporate at Great Basin Tax Service LLC (1-10 employees)

Vetted Review

1 year of experience

View profile