Axonify Reviews and Ratings

Rating: 10 out of 10

Score

10 out of 10

Community insights

TrustRadius Insights for Axonify are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Active Listening to User Feedback: Users have appreciated that Axonify actively listens to their feedback and takes it into consideration when making updates to the platform. This has been mentioned by several reviewers, indicating a strong commitment from Axonify in meeting user needs and continuously improving their product.

Responsive Updates: Reviewers have noted that Axonify promptly responds to user feedback by implementing necessary updates on their platform. This responsiveness has been acknowledged by multiple users, showing that Axonify is proactive in addressing user concerns and ensuring a positive user experience.

Continuous Improvement: Several users have praised Axonify for their dedication to continuously improving their platform based on user input. This demonstrates a commitment from the company to stay up-to-date with industry trends and evolving user needs, resulting in an enhanced learning experience for its customers.

Reviews

11 Reviews

Different from other platforms is both a PRO and a CON

Rating: 7 out of 10

Incentivized

February 22, 2022

Use Cases and Deployment Scope

We use Axonify to deliver onboarding, reinforcement training, compliance training, technical training (job aids) and messaging to employees at our retail grocery stores in 2 states, manufacturing and distribution facilities. The business case involves reducing time employees spend out of location, traveling to/from the main office for learning and development delivered face-to-face; supplementing with elearning on location and expanding access to all levels of the organization.

Pros

Customer support has been strong, timely and responsive overall.
Adapting to changing needs in terms of making system improvements to accommodate customers' specific use-cases.
Delivering daily reinforcement learning to learners across locations.

Cons

Unnecessarily complex grouping complicates user management.
Onboarding new customers needs attention; learning platform too time consuming.
Limited communication features without pricey add-on.
Employees have differing opinions on how to use/not use various features.
Limited support material available as mostly text.
Customer support managers are helpful but lack deep understanding of platform.

Likelihood to Recommend

Well-suited to the original purpose of delivering questions on a daily basis; everything beyond that gets complicated. For example, there are a number of program types available to deliver information (certifications, daily reinforcement, self-directed learning, assigned paths, etc.). However understanding how they all fit together requires advancing weaving together of multiple types of programs for individual groups, and requires more time than you would expect. Nearly 3 years into working with Axonify, we are still trying to iron it all out. We also have side groups of customers who meet to help each other because we all struggle with it too.

We have a hard time helping our leaders and subject matter experts understand what is possible and what doesn't work well in the platform, since it is so different and doesn't work as expected. For example, communication to teams is one way - the recipients can't respond.

Verified User

Professional in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

Great LMS

Rating: 9 out of 10

Incentivized

January 4, 2022

Use Cases and Deployment Scope

Axonify is being used as an alternate LMS for our partner and workforce training. It is being used as the front-line training and communications solution. Our employees love the fun, fast personalized experience that Axonify offers so much so that learner retention is up a whopping 206% than earlier. The learners come back far more frequently as compared to the previous LMS used by the company. The super-rich AI-based content management influences the behavior of the learners and reinforces it to complete their respective courses thereby increasing productivity. Learner engagement was one of the biggest problems faced by the organization. Axonify's personalized experience comes in handy in solving these problems.

Pros

Divides course content in bit size so its easy to retain by learners.
Gamification makes it easy to provide rewards and reinforce behaviors of learners.
Admin is very user friendly and intuitive, can be learnt in a day.

Cons

Duplicating Learning path is a tedious process.
Some of our learners also had quality issues with video playback.
Categorization of learning content can be confusing in the beginning.

Likelihood to Recommend

It is suited for any organization that is looking for engaging and ongoing training for its employees, partners, or customers. It is more suited for small-medium size organizations than large size organizations. It is very good for managing limited content. If the training has to be provided to a large number of learners then the platform may not be the most ideal as there is no way to bulk upload the learning content thereby making it difficult to manage a large volume of learning content.

Ankit Hasija

Training Head in Human Resources at MedTourEasy (201-500 employees)

Vetted Review

3 years of experience

View profile

Mobile learning tool for measurable learning results

Rating: 10 out of 10

Incentivized

October 27, 2021

Use Cases and Deployment Scope

Axonify is primarily used for learning reinforcement for all our classroom training programs. During the COVID-19 pandemic, we also used it for all our employees to provide them with relevant learning from home and on their mobile. It helps us measure the knowledge increase and we also use it as a way to measure knowledge at regular intervals.

Pros

Learning Reinforcement to ensure participants don't forget what they learnt
Gamification with points, badges and leaderboard to keep learners motivated

Cons

Content hungry platform as users who love it consume content very quickly

Likelihood to Recommend

Axonify is well suited for all learning teams in organizations. I have used it while working in Manufacturing and now with aviation. It works across levels and for various programs that are of strategic importance.

Ashirvad Lobo, Chartered FCIPD, FLPI

Learning and Talent Development in Human Resources at Air Arabia (1001-5000 employees)

Vetted Review

6 years of experience

View profile

Daily Reinforcement and Hands-Off Adminstration

Rating: 9 out of 10

Incentivized

October 25, 2021

Use Cases and Deployment Scope

We have used Axonify with our field sales agents and internal employees. It allows for easy and frequent training, with minimal coordination on our end. Users have a constant supply of content/refresher vs having to create and manage delivery on a regular basis. The daily questions are well received and we get minimal pushback on the training format and frequency.

Pros

Reinforcement training
Ease of use
Hands-off operation
Coordination and communication

Cons

Traditional LMS learning
Module library
Back-end ease of use

Likelihood to Recommend

Good for organizations looking to build foundational knowledge and recall for their employees. May not be as good for people looking for an LMS track style learning. The high cost per user makes it difficult to justify when group use is low. Establishing habits requires a lot of work upfront but then the program is very hands-off and easy to use. I only do maintenance and content development quarterly but my users have trained all the time.

Verified User

Manager in Sales (201-500 employees)

Vetted Review

4 years of experience

A great micro-learning tool to meet multiple needs of an organization

Rating: 8 out of 10

Incentivized

August 28, 2020

Use Cases and Deployment Scope

We currently use Axonify at our organization across multiple departments. As of right now, only our training team is creating content, but many different departments in our organization use it based on their needs. Axonify allows us to provide microlearning and leveled training to various job roles within our company and see where users are doing well and where they are struggling. Axonify also allows us to store training materials so they can be accessed easily for future reference.

Pros

Very easy to create content.
Good for sectioning out content (i.e. Group 1 needs to learn A, B, and C but Group 2 only needs B and then also D).
Fun games to make learning more fun.

Cons

Subjects and categories organization system can get a little confusing.
While there is support for mobile phones, there's not an easy way to test it on mobile devices without deploying it first.
Lots of options so it can get complex if you just need a straightforward solution.

Likelihood to Recommend

Axonify works very well in our organization because we have different departments needing different things and skills. For instance, we have a software-focused department that needs to learn about our latest update. But not everyone in software needs to know every update, and then some only need a refresher. Axonify allows us to target these individuals and see how they are doing. We can then go in and see question performance and tweak if necessary. While Axonify is easy to use, the system and taxonomy of levels and categorization does have a learning curve. If you want something you can set up immediately, this may not be the best option.

Verified User

Employee (1001-5000 employees)

Vetted Review

2 years of experience

"How to change your business culture "

Rating: 10 out of 10

Incentivized

September 12, 2019

Use Cases and Deployment Scope

Axonify has been deployed to the most critical areas of the business, which are varied in type, namely from customer-facing staff, to call center agents, to management staff. It addresses different business issues, as it's deployed to a variety of departments i.e. it addresses customer service training needs in the call center, product knowledge needs amongst the frontline retail staff, as well as leadership and management training for management.

Pros

It facilitates a rapid change in business culture.
It forces the L& D team to get closer to the business and truly unpack what underpins the business challenges and requirements.
It makes learning smarter, more efficient, meaningful, and impactful.
The speed to market of learning is significantly enhanced.
It motivates, inspires, and encourages staff to learn.

Cons

Reporting functionality needs to be enhanced.

Likelihood to Recommend

The training tool is so adaptable it can be deployed just about anywhere in any organization, but for the best immediate results you should focus on the customer-facing staff for initial deployment purposes. The higher the staff in the organization, the greater the degree of difficulty in finding and curating the appropriate content, and this could prove challenging to smaller organizations. However, Axonify has ready-made off the shelf training to help new users cater to this need.

Grant Adendorff

Human Resources Executive in Human Resources at JD Consumer Electronics (5001-10,000 employees)

Vetted Review

2 years of experience

View profile

I love it when a learning solution enables powerful results!

Rating: 10 out of 10

Incentivized

September 9, 2019

Use Cases and Deployment Scope

My professional services learning audience spends on average one hour a month

conducting some learning and engagement activity - broken up into

micro-learning sessions of about 6 minutes each. The knowledge growth average

is 13%. What other learning methods can give me this kind of data, keep learning

fun, and engage a diverse tech workforce? The use of daily questions, intro training/guided learning, and DiscoveryZone have made a significant impact on

the learning experience across our professional services group. The business problem Axonify helps us address is the rapid need to disseminate product information and gauge "learning" versus just information sharing via email. We have

realized rapid increases in onboarding ability, product training, and building

up knowledge around strategic initiatives that are important to the success of

our business and entry into a new market.

Pros

Ease of content creation and organization.
Effective micro-learning and knowledge retention delivery.
Effective learning engagement features like points, gaming, and rewards.

Cons

The chief complaint from my learning audience is that they cannot pick their path between options like daily questions, new topics, and exams.

Likelihood to Recommend

Axonify is well-suited for just about every organization with a need to disseminate information effectively for the purposes of learning instead of simple information sharing. My

professional services learning audience has a knowledge growth average

is 13%. Our sales and support functions have had similar outcomes. If a role or function in a business is very static, you may not see much engagement.

Paige Vurpillat, MA

Certification Specialist in Professional Services at PointClickCare (1001-5000 employees)

Vetted Review

3 years of experience

View profile

Axonify Delivers

Rating: 10 out of 10

Incentivized

August 29, 2019

Use Cases and Deployment Scope

The Axonify platform is being used across our operations and customer experience teams. The platform makes it easy to deliver required information/learning content to these targeted groups of employees in an engaging

way, with ongoing reinforcement to ensure knowledge growth and retention. In

addition, the reporting capabilities ensure that we are hitting the mark when

it comes to knowledge growth, and it helps leaders to understand knowledge and

confidence anomalies on their teams.

Pros

Support and service: The Axonify team consistently delivers when it comes to support and service. They are responsive, they seek out the right solutions for us, and they take the time to understand our business/our challenges to ensure that they are providing viable suggestions and solutions.
The platform is designed well and it is user-friendly. Additionally, it has become very clear that the team at Axonify is constantly working to make improvements based on feedback from their customers.

Cons

We are still early in the game, but to date, there has not been anything negative.

Likelihood to Recommend

Axonify is well suited for any organization that is looking to provide ongoing, engaging training to employees to ensure that they have the knowledge and confidence that they need in order to perform successfully in their roles. It is also well suited for situations where information is constantly changing, and employees need to retain information. Axonify's daily training ensures that information is learned and retained.

Verified User

Manager in Customer Service (501-1000 employees)

Vetted Review

2 years of experience

Simple, deployable, well priced and richly functional

Rating: 10 out of 10

Incentivized

August 27, 2019

Use Cases and Deployment Scope

We use Axonify across our entire business: stores, DC and Support Office. Keeping learners current, speed to deploy learning material improved, established the only 1:1 link with our employees, sales and margin improvement, safer environment and team members, increased the credibility of HR within the business (which is always a challenge).

Pros

Engages learners. Makes learning fun.
Requires us to make learning objectives clear and easily understood. The entire process has been embedded in our development processes and spread across our HR disciplines.
Has a suite of functions that enrich the use of the tool and they all integrate to provide a better set of measurable learning outcomes.

Cons

Getting some raw data rather than processed data on some reporting would be helpful.
Overall, I have very few criticisms of the product.

Likelihood to Recommend

Axonify is so much more than a platform. It integrates and reinforces the basics of microlearning. We've now applied these to other aspects of our learning framework to great effect. The platform is so multi-faceted and it has driven us to consider how we can truly engage the business and demonstrate the value of Axonify and learning. It provides the ability to observe and record changes in behaviors in the workplace and to connect these back to the learning - showing both the impact on the learner and the effectiveness of our training. It's enabled us to deliver competencies in areas we would never have dreamed of 2 years ago. Axonify is technically fast and easy to implement. It needs lots of content to get the most out of it but fair to say, most organizations (ourselves included) underestimate the body of knowledge required to operate their businesses and rarely acknowledge this information inside its employees' heads (and not necessarily always well captured in the corporate memory).

Aston Moss

General Manager Human Resources in Human Resources at Briscoe Group (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Constantly improving with Axonify

Rating: 10 out of 10

Incentivized

August 3, 2019

Use Cases and Deployment Scope

We use Axonify to ensure every member of our workforce is up to date on current procedures and compliance topics. This is particularly important because small mistakes or misspoken words can lead to major compliance violations in our industry. To make matters worse, our business traffic is seasonal and it is not unusual for our leadership team to make small tweaks to our business processes to accommodate changes in our understanding of the regulation, growth since the last busy season, or requirements from our partners. The daily Axonify training ensures that no one misses an update and makes it extremely difficult for our workforce to simply forget a change has been implement. The daily reinforcement, combined with the hands on implementation, and coaching from the supervisors helps to make new procedures second nature in record time.

Pros

Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores
Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better
Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training.
I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor.
I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce

Cons

My biggest pain point with Axonify is that I don't always understand the logic behind the organization of the platform-i.e. why are there 2 separate places to pull reports from? Why is extra training not listed in a way that can be filtered by topic, or maybe organized in folders? Why can you only manage Event Attendance from the Admin Zone and not the Leader Zone? This may just be a personal preference or peet peeve, however it is minimized by the fact that the platform is constantly being updated and in many cases these small inconveniences have been addressed and ameliorated
I wish there was a more clear way of seeing what an individual has access to, it is not difficult to reference the individuals access type and team to figure this out, but I would prefer to have a more visual (maybe a hierarchy) method of figuring this out
I wish we could divide permissions in a more granular way, currently this is just me wanting more control, but I've worked in other roles where this limitation would have represented a more substantial problem
While the App is an excellent way to take reinforcement questions, learners sometimes get stuck if they try to take courses through the App. Further more, the App does not give access to the Admin Zone (this would come in handy when I get ad-hoc-requests during meetings)
The Learner's view of some of the features, such as the Guided Learning, could be improved to help more easily illustrate to learners what their learning patch will look like

Likelihood to Recommend

Axonify is an excellent tool for any workplace that meets any of the following criteria:

<ul><li>Has very complex processes or that implements regular changes to policies or procedures (building spaceships, synthesizing plutonium, etc.)</li><li>Is in a highly regulated industry that requires regular compliance training (i.e. finance, childcare, medical, etc.)</li><li>Has roles with a high risk of injury necessitating regular safety training (warehouse workers, welding, etc.)</li></ul> <span style="letter-spacing: -0.15px; word-spacing: 0.35px;">The reinforcement function ensures that workers are always aware and up to date of changes AND most importantly, learners are always working on improving their weaknesses. </span>

It is not an ideal platform for industries that are not highly regulated, do not have a high risk of injury, or for workers with very simple and consistent roles, since once it is learned there is a small probability that a worker will need a refresher on any of the content.

Ana Karen Valles

Training Manager in Human Resources at Microf (51-200 employees)

Vetted Review

2 years of experience

View profile

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Constantly improving with Axonify

Rating: 10 out of 10

Incentivized

August 3, 2019

Use Cases and Deployment Scope

Pros

Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores
Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better
Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training.
I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor.
I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce

Cons

My biggest pain point with Axonify is that I don't always understand the logic behind the organization of the platform-i.e. why are there 2 separate places to pull reports from? Why is extra training not listed in a way that can be filtered by topic, or maybe organized in folders? Why can you only manage Event Attendance from the Admin Zone and not the Leader Zone? This may just be a personal preference or peet peeve, however it is minimized by the fact that the platform is constantly being updated and in many cases these small inconveniences have been addressed and ameliorated
I wish there was a more clear way of seeing what an individual has access to, it is not difficult to reference the individuals access type and team to figure this out, but I would prefer to have a more visual (maybe a hierarchy) method of figuring this out
I wish we could divide permissions in a more granular way, currently this is just me wanting more control, but I've worked in other roles where this limitation would have represented a more substantial problem
While the App is an excellent way to take reinforcement questions, learners sometimes get stuck if they try to take courses through the App. Further more, the App does not give access to the Admin Zone (this would come in handy when I get ad-hoc-requests during meetings)
The Learner's view of some of the features, such as the Guided Learning, could be improved to help more easily illustrate to learners what their learning patch will look like

Likelihood to Recommend

Axonify is an excellent tool for any workplace that meets any of the following criteria:

Ana Karen Valles

Training Manager in Human Resources at Microf (51-200 employees)

Vetted Review

2 years of experience

View profile