TrustRadius Insights for AXOMO are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have made several recommendations based on their experiences with Axomo. Firstly, it is important to have a dedicated team or individual for onboarding and updating the platform. This recommendation suggests that having someone responsible for the initial setup and ongoing maintenance of the platform is crucial for a smooth experience.
Secondly, users recommend considering shipping time when using Axomo for swag management and distribution. This recommendation highlights the importance of taking into account the time it takes for items to be shipped when planning orders and managing inventory through the platform.
Lastly, users recommend planning before building a store on Axomo. This recommendation emphasizes the need to carefully plan and strategize before creating a store on the platform, ensuring that the store meets the specific needs and goals of the business.
These recommendations provide valuable insights into areas where users believe improvements or considerations could enhance their experience with Axomo.
We use Axomo for our organization's company store. It has provided us a way to make products available to our employees that are pre-approved by management. And to do this without having any physical inventory on site. We also use it to award employees.
Pros
Ability to design products to brand standards
Attractive store design
Easy to manage users
Cons
Shipping is a disaster. Inflated shipping rates sometimes equal to the actual product cost.
Delay in getting items. It can take 4-5 weeks in some cases for items to be ready to ship.
Store credit setup is confusing.
Likelihood to Recommend
Axomo has done what we hoped it would do. So from that standpoint, it is an amazing success. But it can be difficult to navigate the dashboard at times.
We use Axomo as a perk for an our firm. It allows our advisors and employees to offer personalized items to our clients. If a case doesn't go quite right, or we just want to say thank you, we can send out a little thank you. The amount of items that we are able to choose, gives us a wonderful array of gifts we can give to clients, or use personally.
Pros
Large variety of items to choose from
Quality items
Custom logos
Cons
continued communication after setup
Ideas on how to encourage staff usage
Likelihood to Recommend
We have used it for onboarding situation with new clients. They like the new swag. I don't think it can be used well if we have large client events and we need to buy big amounts of a product. The price point may not be there and it may be more expensive for higher end items.