Axcient x360Cloud Review
Use Cases and Deployment Scope
We use Axcient x360Cloud as our primary backup for Microsoft emails as well as Sharepoint.
The problem it addresses is that if an email is compromised and an attacker deletes everything we have a point of return as well as if some other bad actor such as a terminated employee.
The problem it addresses is that if an email is compromised and an attacker deletes everything we have a point of return as well as if some other bad actor such as a terminated employee.
Pros
- Simple and easy to use UI
- Does what it needs to do
- Support if relatively fast
Cons
- Live chat support is not available for all products
- Support will sometimes take a while and bounce around to multiple teams and people
- Search functionality is lacking and confusing
Return on Investment
- Allows to charge customers a fee as we have a backup
- Allows us to recover files in disaster recovery scenarios which has allowed us to garner a lot of praise
- Adds additional maintenance as we have to check if backups are working routinely
Usability
Alternatives Considered
Datto Endpoint Backup
Other Software Used
Datto RMM, Datto Endpoint Backup, Microsoft 365, Microsoft Azure
