What is AWS Chatbot?
AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.
Categories & Use Cases
Top Performing Features
Chat history and transcripts
Enables users to visualize past conversations and notes.
Category average: 8.8
Chat reporting
Standard or customizable reports with user engagement metrics.
Category average: 8.3
Chat and web analytics
Analytics that enable the tracking of user website visits and chat box interactions.
Category average: 8.4