Awario Reviews & Insights

Score10 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for Awario are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

360 social media monitoring: Users appreciate Awario's 360 social media monitoring, which tracks mentions from multiple platforms like Twitter, Reddit, and others. Many reviewers have praised this feature for allowing them to comprehensively monitor their brand's online presence across various channels.

Fantastic data presentation: The presentation of data in Awario is fantastic and can be seamlessly incorporated into reports, making it easy to analyze and share information. Numerous users have mentioned that the visually appealing format of the generated reports has been highly valuable in presenting data to clients or stakeholders.

Easy-to-use interface: Users find Awario's interface easy to use and manage, with various features that cater to their needs. Several reviewers have commented on the intuitive design of the interface, enabling them to navigate and utilize the software without difficulty.

Reviews

2 Reviews

Awario is a top solution for finding online mentions - and acting on them

Rating: 9 out of 10

Incentivized

March 12, 2020

Use Cases and Deployment Scope

I use Awario to track my own brand mentions, as well as tracking mentions for some of the brands I work with. Besides social mentions, I've also configured it to track unlinked brand mentions across the internet. I also take advantage of Awario's Lead functionality for a variety of personal and client projects.
Tracking all of these things helps me stay in the loop, whether people are saying good things or bad!

Pros

Track unlinked brand mentions across various websites
Track tagged and untagged brand mentions on social media
Find leads based on seed keywords and other information

Cons

A better onboarding process would've gotten me hooked earlier
Better ongoing training and support, perhaps a certification process, would make this easier to customize for niche use cases.
Using advanced functionality would be easier with more hand-holding

Likelihood to Recommend

Awario is incredible for finding just about any odd brand mention online. It even picks up brand mentions on spammy spun content sites. I use it daily for keeping track of everything that's going on with the brands I manage.

Maddy Osman

SEO Content Strategist in Professional Services at Madeline Osman (1-10 employees)

Vetted Review

2 years of experience

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Awario is a great tool to help stay on top of your brand's online reputation

Rating: 10 out of 10

Incentivized

February 14, 2020

Use Cases and Deployment Scope

I use Awario to keep track of mentions of my brand across social media, which allows me to get ahead of negative feedback or comments and follow up to ensure potential and existing customers' and clients' voices are heard and all concerns are addressed promptly - which can really help when it comes to acquiring new customers. Awario is also very handy for keeping track of mentions of competitors, which can provide valuable insights into what people like and dislike about their products and services at any given time.

Pros

Monitor brand mentions & keywords across a number of platforms (Twitter, Facebook, Instagram, YouTube, Reddit, and blogs/websites).
Advanced filtering by date range, country, negative keywords, domains, and more.

Cons

Can be a bit expensive if you need to monitor a lot of topics/keywords.
There's a bit of a learning curve when it comes to correctly setting up monitoring and filters to get the most relevant results.

Likelihood to Recommend

If you're looking to stay on top of your brand's online presence and reputation, Awario is an essential tool. You never know where or when someone may be discussing your company, products, or services, so it really helps to have a service scanning the internet at all times to let you know when you're being talked about. Or if you're looking to find weaknesses with competitors you can monitor for negative mentions, and reach out to offer a better solution for these potential leads.

Drew Harrison

Lead Programmer at Kingmaker Software (1-10 employees)

Vetted Review

2 years of experience

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