Awaken Scripting

Awaken Intelligence offer software to help show users the complete picture of contact centre. Their voice analytics, speech analytics, actionable insights, dynamic call scripting and agent guidance products are presented as flexible, easy to work with and adaptable as a call centre evolves and grows. The Awaken Intelligence team boasts over 35 years combined experience operating outsourced contact centres and providing software solutions, meaning products are designed by contact centre people for contact centre people.