Auvik

First stop for any network issue, Auvik creates tickets directly to our PSA so we don't miss a thing. For noisy devices, the alerts are customizable. Using Remote Browser allows us to log into Firewall, Switches, and NAS devices right in our web browser which saves us from having to rely on taking control over a server or workstation onsite.

• Less disruptions for our clients.
• Less engineer time wasted trying to find simple stuff like IP addresses.

ConnectWise Automate (formerly LabTech), ConnectWise Manage

We use Auvik in multiple ways across most of our clients - discovery, management, mitigation, configuration management, network trends, flow monitoring, alerting, and others. Deployment is quick and lightweight, which makes buy-in that much easier.

Auvik has been used to address many business cases and situations, including malware/crypto mitigation, emergency outage responses, validation of the network, and trending of network flows to create a baseline of the environment.

• Ease of troubleshooting
• Communication of network situation and awareness to clients
• Extreme amount of time saved when jumping between client environments and devices
• Ease of sharing network knowledge internally

SolarWinds Network Performance Monitor (NPM), SolarWinds Network Configuration Manager (NCM), PRTG Network Monitor, Cisco Meraki SD-WAN, Cisco Prime LAN Management Solution, Open Systems SASE+, Palo Alto Networks Prisma SD-WAN (CloudGenix) and Zabbix

Fortinet FortiGate, Datto Autotask PSA, Cisco Meraki Wireless Access Point

As an MSP, Auvik helps us monitor, manage, and maintain our clients environments for issues that can be difficult to report on or have visibility into without custom configuration. We have many different vendors we use for network and servers so it gives us the ability to standardize our alerting and monitoring of these devices.

• Smoother troubleshooting
• Easier Access to remote devices
• Backup configuration in event of hardware failure
• Smoother troubleshooting in certain scenarios

PRTG Network Monitor

We are a Managed IT Services Provider (MSP) providing fully managed IT services to small and medium-sized businesses. We utilize Auvik for proactive network monitoring, alerting, and issue remediation at all of our client sites. We also leverage Auvik's integrations with our Ticketing and Documentation systems to efficiently document and inventory customer network infrastructure and devices.

• Lower MTTR.
• Higher efficiency of network troubleshooting.
• Increased sales and margins (for our non-fully managed clients that purchase on an as-needed basis).
• Less time spent on repetitive network management tasks.
• More efficient and automated network device documentation.

PRTG Network Monitor, NinjaOne, Datto RMM and Intermapper

Datto Autotask PSA, IT Glue, Datto RMM

Knowing the status of all network equipment in our network is crucial. Auvik has been instrumental in supplying me with this information. I immediately know when there is an issue or offline device which makes my response time so much faster. Auvik's network monitoring capabilities are precise and there was very little setup time involved. It scanned our network and populated my dashboard. I make the decision on what devices to manage and what network subnets to scan.

The next most important aspect of Auvik is the config backup of my network switches and controllers. The fact that it does a config backup on a device anytime it sees a config change is outstanding. Being able to view an archive of a backup to see possible unauthorized or unapproved changes is crucial.

The syslog capability has proven to be very helpful in certain circumstances as well. It has aided in determining timelines of certain network events and possible explanations to cause.

Overall, I'm extremely satisfied with the performance of Auvik and it's plethora of information.

• Greatly improved response time
• Lower MTTR

SolarWinds Security Event Manager (SEM), Darktrace and LogRhythm NextGen SIEM Platform

Veeam ONE