A good and affordable VOIP solution.
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
We have a number of Unify OpenScape phone systems in place currently across both our corporation and education customer sites. They can be a simple system that work effectively. They bring an easy solution to an organisations VOIP requirements and can easily utilise cabling structure that can would likely already be in place for other networking requirements.
Pros
- Good integration with other system
- Smart features and web applications
- Good cloud and non-cloud options
Cons
- Phone application could be improved
- Troubleshooting can be difficult
- Can rely on a solid network and internet connection
Likelihood to Recommend
We have used 3rd party companies who have set up Unify for our customer sites and often it goes well. From a network perspective we often don't need to get involved too much and the set ups are often straight forward. This prevents us having to allocate engineers to new implementations.