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Atlassian Jira

Score8.3 out of 10

3,587 Reviews and Ratings

What is Atlassian Jira?

Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Top Performing Features

  • Scheduling

    Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

    Category average: 8.2

  • Workflow Automation

    Workflow automation is the ability to route work requests along an approval process automatically.

    Category average: 8.6

  • Team Collaboration

    Team collaboration capabilities let team members work directly with each other and provide team updates.

    Category average: 9

Areas for Improvement

  • Support for Waterfall Methodology

    Waterfall methodology is a tradition development method that is linear and sequential.

    Category average: 7.9

  • Document Management

    Document management provides for centralized management of all project documents.

    Category average: 7.9

  • Support for Agile Methodology

    Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

    Category average: 8.1

Nice Product I used

Use Cases and Deployment Scope

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Pros

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Cons

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Return on Investment

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Usability

Good tool to manage projects

Use Cases and Deployment Scope

Atlassian Jira helps us manage and track Project, stories, tasks, bugs, etc. It is very helpful where you have big conplex project and want to manage and keep everything documentated. You can also assign a work item to the individual track that work item's status by changing it's status. It can be used by all from Developers to Quality Analysts.

Pros

  • Create and manage work items
  • Keep track of overall project
  • Assign a work item to others when your work is done in that item
  • Create bugs related work items

Cons

  • It can add AI in the Atlassian Jira
  • It should restricte from editing others comment
  • There should be some confirmation on assigning work items to others

Return on Investment

  • Atlassian Jira can be used to track workitems in the project, so it is better for project and resource management
  • Atlassian Jira can be used in any project model(i.e. agile, waterfall etc.) So we can provide any business model based on client need.
  • It can be better to have cost estimation, project invoicing in Atlassian Jira, so that we can have better understanding of project financial status

Usability

Alternatives Considered

Slack

Other Software Used

Atlassian Confluence, Microsoft Visual Studio Code, Postman

A Tool Must Have By PM

Use Cases and Deployment Scope

Atlassian Jira is the main software for software development activites and tracking and coordinating QA activites it is one of the most imporant factor in the whole agile process its features of tracking and keeping record makes it very useful across the whole life cycle and the newest AI integration is also been a great help

Pros

  • Bug Tracking
  • Resource Management
  • Friedly User Interface

Cons

  • Time Logging
  • Sprint Managaement
  • Generative AI

Return on Investment

  • Better Allocation Management
  • Good Finicial ROI
  • Faster product Deleivery

Usability

Alternatives Considered

Kanban Tool, Bigin by Zoho CRM and Microsoft Project

Other Software Used

Trello, ClickUp, YouTrack

JIRA A Powerful and Flexible Project Management Tool.

Use Cases and Deployment Scope

JIRA is used in my organization for project management, to keep track of issues and tasks, and to streamline/improve communications between developers, QA engineers, and different teams. The scope of our use case covers product management, meeting and tracking deadlines for different projects, tasks, and sub-tasks. I have helped my organization improve overall productivity.

Pros

  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.

Cons

  • Our Engineering teams occasionally deal with delays when filtering large backlogs of issues. Jira could work on improving this.
  • I have observed that non-technical teams/team members often struggle with JQL queries when creating dashboards, etc. A simplified filter tool would be helpful.
  • More control over the organization's email notification system would be helpful. With this control, we could reduce and customize the irrelevant update emails and get notified only about important updates.

Return on Investment

  • JIRA has increased the teams' productivity and efficiency; the sprint timelines have improved by 15-20%.
  • JIRA's integration with tools like Bitbucket and Confluence has improved functional collaboration, leading to faster decision-making and issue resolution by approximately 10-15%.
  • Additional functionality requires additional third-party plugins, which require additional costs; the requirements of these plugins increase the costs by approximately 15%.

Usability

Alternatives Considered

Trello and Asana

Other Software Used

Atlassian Bitbucket, Google Sheets, Figma, Rippling

Game Changer in Task Distribution and Team Monitoring

Use Cases and Deployment Scope

We as an organisation can't even imagine our work process without Atlassian Jira, before Atlassian Jira, there was literally no process, there was no task distribution method setup, nothing, but since we have started using it there is no going back! Yes, Jira is a complete game-changer for our team and we truly want to continue using it.

Pros

  • Improve compliance & risk management
  • Improve supplier or partner relationships
  • Improve customer relations/service
  • Cost management

Cons

  • UI could be more easier for some of the views.
  • The cost is quite high
  • The level of permissions is only there at the top level, many times, a just lower ranked person is stuck because one the admins have right to give certain permissions, there could be a permission management system more robust and customisable.

Return on Investment

  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.

Usability

Alternatives Considered

Trello, Asana and Azure DevOps Services

Other Software Used

Atlassian Confluence, Slack, Trello