Atlassian Confluence is a collaboration platform that we use in our organization to enhance the way we work and cultivate teamwork and collaboration through improved knowledge sharing. The platform is open and comes with a simple user-interface [that] allows our organization to build collaborative work spaces that allow our staff to work easily on various tasks and projects on time. It's reliable and has helped us grow our portfolio easily.
Pros
Helps us create dedicated work spaces giving our staff comfort and proper environment to work on assigned tasks and projects.
The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability.
It's affordable and fits well in all organizations allowing them to grow their workflow easily.
Cons
Some of our less tech-savvy users had a steep learning curve in understanding how to use the platform reliably.
Customer support is available in English and this may pose a hindrance to users who communicate in other languages.
Likelihood to Recommend
Atlassian Confluence is well suited in a scenario where a company aims to build sufficient workspaces and bring collaboration among the staff in order to double their productivity. The platform will organize and streamline the way you work and bring technology into the way you work thus enhancing your workflow and productivity.
Atlassian Confluence is being used as a knowledge base for our entire organization. The software enables our staff to share knowledge easily, across our different offices around the world. We have created different sections of the knowledge base, so each department has their own "area" if you will on the platform, where staff from each department can post relevant information company-wide. This avoids the redundancy of emails and creates a database of company information, as well as shared knowledge.
Pros
Atlassian Confluence organizes documents well. This is a strength in my opinion as our staff can search for documentation easily.
Atlassian Confluence also allows for various people to edit the same document. This helps with collaboration.
Atlassian Confluence has many products that can plug into the Confluence platform. We have various products that all work together and enable different functionality for our users.
Cons
Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
Posting on Atlassian can also take more time than expected due to the plethora of options available.
Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.
Likelihood to Recommend
Atlassian Confluence is well suited for a knowledge base, where an organization can post their important documents and allow for collaboration among colleagues. It is also very good for storing documentation and disseminating information. The platform might be less appropriate to store generic company documents or anything that is not proprietary.
