AT&T Workforce Manager Reviews & Insights

Score10 out of 10

4 Reviews and Ratings

Community insights

TrustRadius Insights for AT&T Workforce Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great Features: Many users have found the features of the AT&T Workforce Manager to be great, providing a high level of ease of access and functionality.

Increased Organization and Productivity: Users appreciate how the software helps them stay organized and increase productivity. It has been praised for its ability to manage payroll, employees database, fleet movement, and easy assignment of work even for larger employee bases.

Affordable Paid Version: Some reviewers have noted that the paid version of the software starts as low as $10, making it an affordable option for those interested in trying out the additional features. The software is particularly useful for managing remote employees effectively.

AT&T Workforce Manager Reviews

2 Reviews

AT&t Workforce Manager A+

Rating: 10 out of 10

Incentivized

February 24, 2022

Use Cases and Deployment Scope

communication between team members, for productivity for our workers and benefits and for monitoring for hippa and better security. It was a great product and would recommend this for any company looking to add a great software that will work and track everything you need for all business needs. Highly recommend

Pros

remote employee time keeping
employees hours locations
group calls

Cons

none
none
none

Likelihood to Recommend

working on the go
keeping up with group calls to stay in contact easy while out and aboout
working from home
traveling out of state for job duties
keeping track of assets
software tracking
overall offers a verity of needs for great networking and to be able to manage everything all in one place

mike martinez

broker in Sales at unified health (1001-5000 employees)

Vetted Review

1 year of experience

Efficiency and Accountability

Rating: 10 out of 10

Incentivized

March 16, 2020

Use Cases and Deployment Scope

I manage enterprise level accounts that utilize AT&T Workforce Manager. As an organization, we develop, sell, and support AT&T Workforce Manager. The software gives organizations more access to their mobile workforce than ever before and real-time data to help them make necessary proactive changes.

With AT&T Workforce Manager, organizations can track their mobile employees, fleet, and assets and know where everything is at all times. Wireless Forms makes reporting data from the field easy and efficient.

Timekeeping allows employees to clock in from the field, saving time and money by removing their need to visit the office.

The robust dispatching feature gives organizations the ability to schedule jobs and create custom service types.

Pros

Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
Intelligent tracking provides a location any time a user is moving or performs any action.
Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

Cons

It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.

Likelihood to Recommend

Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.

Verified User

Professional in Customer Service (51-200 employees)

Vetted Review

2 years of experience