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Asana Reviews & Insights

Score8.5 out of 10

2,714 Reviews and Ratings

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Community insights

TrustRadius Insights for Asana are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Asana is a versatile tool that serves multiple purposes within organizations. It is widely used for project management, allowing teams to track progress and update tasks efficiently. Users appreciate its helpful functions, which enable teams to stay productive, coordinated, and successful in completing tasks and projects. Asana has proven to be particularly effective for the Marketing Team, eliminating the need for outdated task management methods and streamlining project management. It is also highly valuable for organizations with remote workers and different schedules, providing a centralized platform to log projects, tasks, and schedules. The software facilitates collaboration across teams and projects through features like email reminders and project dashboards, enhancing productivity and ensuring everyone stays on the same page. With its customizable nature, Asana adapts to the specific requirements of each team and department, enabling personalized experiences and improved workflow efficiency. Furthermore, Asana's calendar feature helps teams assign and track deadlines, ensuring everyone stays on track and meets project milestones. Overall, Asana's intuitive interface and user-friendly design have led to high adoption rates among users in various departments and industries. Whether it's managing marketing projects, coordinating client work, tracking developer tasks, or facilitating cross-functional collaboration, Asana proves to be an indispensable tool for staying organized and meeting deadlines.

Reviews

208 Reviews

Project management tool providing a central place for project updates

Rating: 10 out of 10

Use Cases and Deployment Scope

We use Asana to fulfill work order. A form connects to Asana to create a work order. We are then able to assign the work order to an individual based on the level of importance/work they have. Asana allows us to see what tasks everyone is working on, making it easier to assign new tasks to individuals with a lighter work load. This product addressed easy workflow updates, tracking of previous tasks/work orders, and a central place to put new ideas.

Pros

  • Organizes team tasks
  • Allows for a central area to keep historical information

Cons

  • I would like a simpler user interface for the features I use everyday.

Likelihood to Recommend

Asana is well suited for areas where project management takes place. Because Asana allows for all the information to be centralized, it makes it easy to keep tabs on the status of projects and tasks that are assigned to others. I would not use Asana in a setting where there is quick turn around, and no use for centralized historical data. (I.E. a lab)
VU
Verified User
Analyst in Research & Development (1001-5000 employees)
Vetted Review
Asana
3 years of experience

Visually-stunning and productivity-centered tool

Rating: 9 out of 10

Use Cases and Deployment Scope

We are currently using Asana in our entire organization as a project management tool. It has worked very well, and organizing all our tasks has never been easier, and knowing what we have to do next in our priority list is possible thanks to this tool. It has improved a lot of areas in our organization such as productivity and organization, and because it's customizable, we have been able to make it feel like it's a tool that fully caters to us.

Pros

  • I like that the way the projects are displayed makes it easy to visualize them and work in each one without needing to do many steps, just a few clicks and you're in a different project. It's specially good for me and my team who are constantly working on multiple projects and like to be able to complete multiple tasks that don't usually belong in the same place.
  • When completing my tasks, I absolutely love the feature where you can automatically sort them with customizable actions, saving me so much time.
  • The calendar tool is beneficial in allowing me to plan ahead of time many tasks and meetings in our team, it helps me avoid mistakes in scheduling and it allows me to change any meetings with the drag and drop function, and assign them to team members.

Cons

  • The price of this software is quite high considering we have many team members which need to be using Asana, so each time a member is added the price increases. I definitely think that they could offer better pricing options for those who don't use the entirety of the features offered in Asana.
  • I wouldn't classify Asana to be easy to use in the beginning, the implementation process took a lot of time for me and it was quite overwhelming, and even though some things are easy to learn to use, majority of it has a learning curve, but honestly, it's worth it to take the time to learn each feature and what it does if you want to get better results in your projects and workflow.

Likelihood to Recommend

The usability of Asana is broad since it's available in a variety of platforms that are widely used nowadays. I think that it would be great for people who are constantly on the move and switching devices, since it has allowed me to work from my phone, too. I also think that Asana has proven itself to handle a large quantity of work.
MT
Marina Torttoli
Marketing Director in Marketing at Ever Indy Realty Group (11-50 employees)
Vetted Review
Asana
2 years of experience
View profile

Best way to see how your team is tracking towards it's goals!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use this for daily and project management across teams. We monitor all the projects we're working on, tracking the status and using the comments feature to flag delays etc. As a large team, we leverage it for capacity management, campaign management and daily task focus. This allows us to see who is working on what, and all staying on top of work that we're shipping. Asana is a great task management tool, with varying levels of detail that you can decide how to use - tags, etc. It's a great way to turn something complex into something easily understandable.

Pros

  • Task assigning
  • Task management
  • Campaign planning
  • Workflow management
  • Capacity transparency

Cons

  • Cross-project cross over/integration
  • Ease of which you can view sub-tasks of main tasks (pretty easy to get lost)
  • How you date tasks based on views in timelines - quite easily lost

Likelihood to Recommend

Really happy with Asana - it's a great way for teams (at any scale) to collaborate and keep track of what they are working on. We use it for capacity management, project management and timeline tracking to ensure work is shipped at the right time to our customers. It's a great way to holistically see what's happening across your team, with the luxury of being able to dive into the detail.
AH
Alex Hanson
Events Manager in Marketing at OfferZen (51-200 employees)
Vetted Review
Asana
4 years of experience

A very useful tool for marketing & experimentation.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for all our marketing organization and AB testing roadmaps. We also use it to organize people's work and keep teams up to date on current updates with specific projects and other things.

Pros

  • Organization is great - and each project works very well.
  • Team status updates are very helpful.
  • Submission forms are very useful and help us loads.

Cons

  • There aren't any ticket numbers to reference in other places.
  • Email correspondence/aggregates/updates aren't always very helpful.

Likelihood to Recommend

I run our whole AB testing program out of Asana - intake, backlogs, updates, executions, etc. - and it's very useful for that project to take off and scale.
VU
Verified User
Employee in Marketing (1001-5000 employees)
Vetted Review
Asana
3 years of experience

Asana: A comprehensive project management tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Asana is a project management tool that helps to align us so that we are on the same page across different projects, teams, and tasks, which allows us to be on top of our game. Asana brings transparency to team tasks by organizing and tracking tasks, team collaboration, and communication which eventually helps us to meet our deadlines by having just one centralized platform.

Pros

  • Workflow automation
  • Team collaboration and communication
  • Task and project management

Cons

  • Asana AI - Automates workflow and prioritise task by it self
  • AI powered project analytics to optimizw the workflow
  • A collaborative whiteboard to brainsrorm

Likelihood to Recommend

Asana is well suited for

1. Remote teams who manage workflows in a single place

2. Agile workflows have multiple sprints, and tasks to manage across the team

3. Project management is ideal and most important use case for organizing projects, milestones, and team performance. Asana solve that problem very efficiently.
DB
Darshan Bhatt
UX Designer in Information Technology at Brewex (11-50 employees)
Vetted Review
Asana
3 years of experience
View profile

Asana + Org Wide Implementation = Awesome

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our organization utilizes Asana for management of various projects, keeping up with things amongst departments, onboarding, offboarding, meeting agendas, a ticketing system of sorts, request management, and I am sure there are things that I am forgetting.

Pros

  • Project Management
  • Task Management
  • To Do Lists
  • Onboarding/Offboarding EE Management

Cons

  • Improved forms, sometimes when creating or editing them they are a bit hard to navigate
  • Improved way to put data into a downloadable PDF/excel file

Likelihood to Recommend

Asana is great for project management amongst departments. Also great for HR to use for onboarding and offboarding employees.

Not always great as a ticketing type system.
VU
Verified User
Manager in Human Resources (51-200 employees)
Vetted Review
Asana
4 years of experience

A+ Asana

Rating: 9 out of 10

Use Cases and Deployment Scope

Our organization uses Asana to help manage not only internal projects and tasks but for the firm's professional services projects for clients. So everything from contract management to implementation/technology solution builds for clients

Pros

  • Collaboration
  • Task Assignment
  • Project Management

Cons

  • Drag & Drop
  • Easier/Intuitive UI

Likelihood to Recommend

Overall great for a growing organization to build collaboration and keep up with task from multiple parts of the organization.
AT
Adam Tuchscherer
Sales/Finance Exec in Finance and Accounting at Capitalize Consulting (51-200 employees)
Vetted Review
Asana
5 years of experience
View profile

Asana is great for cross team collaboration

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Asana to organize tasks from colleagues and track my current client load. I use several different boards to manage these tasks. It addresses problems of overlap and inefficiencies. It also helps me make sure nothing slips through the cracks and that my clients have what they need to succeed.

Pros

  • cross-team collaboration
  • automating rules
  • integrating with platforms like zapier

Cons

  • confusing interface, not intuitive design
  • big learning curve
  • way to assign multiple people to one task

Likelihood to Recommend

Asana is well suited for cross team collaboration and keeping track of a big client load. It is less helpful for personal tasks that repeat -- I prefer to use another platform that is more integrated into my daily life. For big projects, Asana is great -- especially for tracking timelines and competing priorities.
VU
Verified User
Employee (11-50 employees)
Vetted Review
Asana
2 years of experience

Asana one of the best task trackers

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Asana for form requests, tracking projects and project management. The tool allows us to collaborate easier between teams.

Pros

  • Project management
  • Organization
  • Collaboration

Cons

  • Comments, need to be better time stamped.
  • The look and feel can also be better
  • Not as use friendly as it seems

Likelihood to Recommend

Asana is a great tool for most companies and is one of the better project manager tools. However I do like the look of monday.com better, Asana has more features and customizations.
VU
Verified User
Employee in Sales (5001-10,000 employees)
Vetted Review
Asana
10 years of experience

Modern and easy to use project management tool.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use Asana for all our active client projects. We collaborate with our customers in a project per customer and use it to log our work, their next actions, get approval and feedback, while reporting on effort, tasks completed and outstanding milestones.

Since Asana offers great reporting it’s perfect to get insights on how our entire, remote, team is doing.

Pros

  • Overview on work to be done
  • Milestones and portfolios to get status
  • Log work and get feedback
  • Collaboration

Cons

  • Time tracking
  • Note taking

Likelihood to Recommend

Perfect for bigger teams that work together (either with or without) external parties.

It’s less suited for small teams or individual usage since the overhead of the platform hinders fast input. But that same scale of options 8s perfect for bigger teams where it’s easy to loose track of what everyone is doing.
TV
Thomas Verschoren
Senior Solutions Specialist in Professional Services at Premium Plus (11-50 employees)
Vetted Review
Asana
5 years of experience
Verified on LinkedIn